Shlomi Lavi /
Mar 20, 2022
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Bottom Line: Which is Better - Zoho Assist or AlertCertify?
AlertCertify is more expensive to implement (TCO) than Zoho Assist, and Zoho Assist is rated higher (90/100) than AlertCertify (50/100). Both tools offer the same amount of features.
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Vs. AlertEnterprise
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
AlertEnterprise: AlertEnterprise uncovers blended threats that exist across IT applications, Physical Access Control Systems and Industrial Controls systems to deliver true prevention of fraud, theft and acts of sabotage
Who is more expensive? Zoho Assist or AlertCertify?
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho Assist and AlertCertify.
Zoho Assist price starts at $10 per technician/month , On a scale between 1 to 10 Zoho Assist is rated 2, which is much lower than the average cost of Remote Support software. AlertCertify price starts at $31 per license , When comparing AlertCertify to its competitors, the software is rated 4 - lower than the average Remote Support software cost.
Bottom line: AlertCertify is more expensive than Zoho Assist.
Which software includes more/better features?
We've compared Zoho Assist Vs. AlertCertify based on some of the most important and required Remote Support features.
Zoho Assist: Data Import/Export, Basic Reports, Online Customer Support.
AlertCertify: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
ZOHO Assist is best for small to medium businesses in small to large enterprises across multiple industries. and AlertCertify's target customer size include: Start up, Small business, Medium business, Large business.