Compare Zoho Assist vs Stackify

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
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Zoho
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$115 per user/year
Hosting
On premise and Cloud
Functionality score
10
Fit small business
Fit medium business
Fit large business
Software review
Stackify
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5/10
License pricing license pricing (if provided by the software vendor)
$15 per server/month
Hosting
Cloud
Functionality score
14
Fit small business
Fit medium business
Fit large business
Software review
ConnectWise
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$19 per user/month
Hosting
On premise and Cloud
Functionality score
15
Fit small business
Fit medium business
Fit large business
Software review
GoToMyPC
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
86/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.4/10
License pricing license pricing (if provided by the software vendor)
$35 per user/month
Hosting
On premise and Cloud
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
UltraVNC
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
86/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.6/10
License pricing license pricing (if provided by the software vendor)
$100 per user/year
Hosting
Cloud
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review

Zoho Assist Vs. Stackify: Which is better?

Shlomi Lavi / Jul 21, 2020

Looking for the right Remote Support solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho.com has launched 25+ online applications — from CRM to Mail, Office Suite, Project Management, Invoicing, Web conferencing and more. Zoho has received numerous awards, including an InfoWorld 2009 "Product of the Year" award, a 2008 PC World "25 Most Innovative Products Award" and a 2007 TechCrunch "Best Enterprise Start-up." Zoho.com is a division of Zoho Corporation, a privately-held and profitable company. With offices in CA, Austin, Chennai, Yokohama and Beijing, Zoho Corporation serves the technology needs of more than 6 million customers worldwide.

Stackify: Stackify provides operations, support managers and software developers with an innovative cloud based platform that allows them to monitor and troubleshoot their applications. Using Stackify businesses can easily and quickly detect and resolve application issues. Stackify provides insight as to why an application isn’t working, is slow, or just acting weird to help ensure customer. The platform combines performance monitoring, errors aggregation, custom app metrics, log management , notification and secured access in the relevant context using one solution.

Pricing/cost comparison

The real cost of Remote Support software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for Zoho Assist TCO and Stackify total cost to help with the total cost of ownership calculation.

Zoho Assist price Starting from $115 per user/year , on a scale between 1 to 10 Zoho Assist is rated 2, which is much lower than the average cost of Remote Support software. Stackify price Starting from $15 per server/month , when comparing Stackify to their competitors, the software is rated 4 - lower than the average Remote Support software cost.

Bottom line:Stackify is more expensive than Zoho Assist.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Zoho Assist Vs. Stackify based on some of the most important and required Remote Support features.
Zoho Assist: Data Import/Export, Basic Reports, Online Customer Support, ..
Stackify list of features include the following: 24/7 Telephone Support, API, Customizable Reporting, Dashboard, Email alerts, .

Target customer size

ZOHO Assist is best for small to medium businesses in small to large enterprises across multiple industries. The software is an extensive solution that is sufficient for the needs of any business size.

Zoho Assist

ITQlick rating
(4.5/5)

Starting from $115 per user/year

ZOHO Assist is a software solution that provides a straight forward and simple user interface that helps users connect to remote computers from anywhere on the world. The connection can be made as long as there...

Categories: Customer Service, Help Desk, IT Management, Remote Access, Remote Support.

Stackify

ITQlick rating
(5/5)

Starting from $15 per server/month

Stackify software is a cloud-based Application development software solution that enables users to diagnose, accelerate and improve performance. The platform offers two products namely Retrace and Prefix in one...

Categories: Performance Management, Application Monitoring, Application Development, Application Performance Management, Log Management.

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Compare specifications

Zoho Assist Specifications

Name: Zoho Assist
Company: Zoho
Address Zoho Corporation, Research Boulevard, Austin, TX
Platforms: Desktop

Stackify Specifications

Name: Stackify
Company: Stackify
Address 9201 Ward Parkway, Kansas City, MO, United States
Website:https://stackify.com/
Platforms: Desktop, Cloud

Compare features

Zoho Assist: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Stackify: 6 Features

24/7 Telephone Support
API
Customizable Reporting
Dashboard
Email alerts
Mobile Access