Shlomi Lavi /
Jun 23, 2022
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Bottom Line: Which is Better - Zoho Assist or VNC Connect?
VNC Connect is more expensive to implement (TCO) than Zoho Assist, and Zoho Assist is rated higher (90/100) than VNC Connect (83/100). Zoho Assist offers users more features (3) than VNC Connect (1). There is a clear winner in this case and it is Zoho Assist!
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Vs. RealVNC
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
RealVNC: RealVNC is the only organization offering commercial licenses to embed remote control and access capability into third-party products and services. Our OEM customers range from Intel to IBM, with applications for both software and hardware products.
Who is more expensive? Zoho Assist or VNC Connect?
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho Assist and VNC Connect.
Zoho Assist price starts at $10 per technician/month , On a scale between 1 to 10 Zoho Assist is rated 2, which is much lower than the average cost of Remote Support software. VNC Connect price starts at $3.39 per device/month , When comparing VNC Connect to its competitors, the software is rated 4 - lower than the average Remote Support software cost.
Bottom line: VNC Connect is more expensive than Zoho Assist.
Which software includes more/better features?
We've compared Zoho Assist Vs. VNC Connect based on some of the most important and required Remote Support features.
Zoho Assist: Data Import/Export, Basic Reports, Online Customer Support.
VNC Connect: Remote Support.
Target customer size
ZOHO Assist is best for small to medium businesses in small to large enterprises across multiple industries. and VNC Connect's target customer size include: Small, medium and large size businesses.