Shlomi Lavi /
Apr 10, 2024
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Bottom Line: Which is Better - Zoho Campaigns or Salesforce CRM?
Salesforce CRM is more expensive to implement (TCO) than Zoho Campaigns, and Salesforce CRM is rated higher (98/100) than Zoho Campaigns (86/100). Salesforce CRM offers users more features (21) than Zoho Campaigns (12).
Looking for the right Email Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Vs. Salesforce.com
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Salesforce.com:
Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Who is more expensive? Zoho Campaigns or Salesforce?
The real total cost of ownership (TCO) of Email Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho Campaigns and Salesforce.
Zoho Campaigns price starts at $3 per month , On a scale between 1 to 10 Zoho Campaigns is rated 2, which is much lower than the average cost of Email Marketing software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average Email Marketing software cost.
Bottom line: Zoho Campaigns cost is around the same cost of Salesforce.
Which software includes more/better features?
We've compared Zoho Campaigns Vs. Salesforce CRM based on some of the most important and required Email Marketing features.
Zoho Campaigns: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Contact History, Contact Management, Contact Scheduler, Customer Database, Email Marketing, Email Performance Reports, Email Triggers.
Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.
Target customer size
Zoho Campaigns is an ideal asset for any customer based business that incorporates email campaigns. Salesforce is optimal for people as well as companies.