Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Zoho CRM or ACT! Premium?
ACT! Premium is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than ACT! Premium (88/100). Zoho CRM offers users more features (16) than ACT! Premium (4). There is a clear winner in this case and it is Zoho CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Vs. Sage
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Sage: The Sage Group plc is a leading global provider of business management software to small and medium sized companies, creating greater freedom for them to succeed. Sage understands how and why each business is unique. We provide products and services that suit varying needs, are a pleasure to use and are secure and efficient. Formed in 1981, Sage wa...
Who is more expensive? Zoho CRM or ACT! Premium?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho CRM and ACT! Premium.
Zoho CRM price starts at $14 per user/month , On a scale between 1 to 10 Zoho CRM is rated 2, which is much lower than the average cost of CRM software. ACT! Premium price starts at $37.50 per user/month , When comparing ACT! Premium to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Zoho CRM cost is around the same cost of ACT! Premium.
Which software includes more/better features?
We've compared Zoho CRM Vs. ACT! Premium based on some of the most important and required CRM features.
Zoho CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database, Customer Service, Customer Support Tracking, Dashboards.
ACT! Premium: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
Zoho CRM is focused on startup to medium firms in different markets. Act! Premium is suitable for workgroups and sales teams of small and midsize growing companies but can be used by large enterprises as well.