Compare Zoho CRM and Tenfold Sales Dialer - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Zoho CRM or Tenfold Sales Dialer?

Tenfold Sales Dialer is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Tenfold Sales Dialer (77/100). Zoho CRM offers users more features (16) than Tenfold Sales Dialer (5). There is a clear winner in this case and it is Zoho CRM!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Zoho Vs. TENFOLD

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

TENFOLD: Tenfold allows me to focus on the conversation by managing the data inflow into SFDC with on-screen call management including call disposition, note taking, @mention co-workers and ability to create new Leads and Contacts.

Who is more expensive? Zoho CRM or Tenfold Sales Dialer?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho CRM and Tenfold Sales Dialer.

Zoho CRM price starts at $14 per user/month , On a scale between 1 to 10 Zoho CRM is rated 2, which is much lower than the average cost of CRM software. Tenfold Sales Dialer price starts at $20 per user/month , When comparing Tenfold Sales Dialer to its competitors, the software is rated 8 - higher than the average CRM software cost.

Bottom line: Tenfold Sales Dialer is more expensive than Zoho CRM.

Which software includes more/better features?

We've compared Zoho CRM Vs. Tenfold Sales Dialer based on some of the most important and required CRM features.

Zoho CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database, Customer Service, Customer Support Tracking, Dashboards.

Tenfold Sales Dialer: Customer Database, Customer Experience Management, Blended Call Center, CRM with Call Center, Call Center.

Target customer size

Zoho CRM is focused on startup to medium firms in different markets. The major customers of the Tenfold Sales Dialer are entrepreneurs who have small (typically has 10 to 100 employees) and/or medium-sized (typically has 100 to 1,000 employees) businesses and are enjoying the technology-related benefits they obtained from IT, data and web hosting and information related services, mainly with contact center management.