Shlomi Lavi /
Sep 12, 2022
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Bottom Line: Which is Better - Zoho Desk or AffinityLive Sync?
Zoho Desk is more expensive to implement (TCO) than AffinityLive Sync, and Zoho Desk is rated higher (92/100) than AffinityLive Sync (86/100). AffinityLive Sync offers users more features (3) than Zoho Desk (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Corporation Vs. AffinityLive
Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
AffinityLive: AffinityLive was initially developed as internal system for a fast growing professional service, which was struggling to manage sales, projects, service and billing. Find out how, by working with professional service businesses all over the world, our team has refined AffinityLive to deliver solutions to intractable business challenges.
Who is more expensive? Zoho Desk or AffinityLive Sync?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho Desk and AffinityLive Sync.
Zoho Desk price starts at $14 per agent/month , On a scale between 1 to 10 Zoho Desk is rated 4, which is lower than the average cost of Help Desk software. AffinityLive Sync price starts at $24 per 5 users/month , When comparing AffinityLive Sync to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Zoho Desk is more expensive than AffinityLive Sync.
Which software includes more/better features?
We've compared Zoho Desk Vs. AffinityLive Sync based on some of the most important and required Help Desk features.
Zoho Desk: We are still working to collect the list of features for Zoho Desk.
AffinityLive Sync: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Zoho Desk's typical customers include: Small, medium and large size businesses, Main customer base of the software comes from small and medium businesses.