Zoho Desk Vs AffinityLive Sync (Jun 2021)
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Shlomi Lavi / Jun 09, 2021
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Bottom Line: Which is Better - Zoho Desk or AffinityLive Sync?
Zoho Desk is more expensive to implement (TCO) than AffinityLive Sync, Zoho Desk is rated higher (92/100) than AffinityLive Sync (86/100). AffinityLive Sync offers more features (3) to their users than Zoho Desk (0).
Looking for the right Help Desk solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How Zoho Corporation compares with AffinityLive?
Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...
AffinityLive: AffinityLive was initially developed as internal system for a fast growing professional service, which was struggling to manage sales, projects, service and billing. Find out how, by working with professional service businesses all over the world, our team has refined AffinityLive to deliver solutions to intractable business challenges.
Who's more expensive? Zoho Desk or AffinityLive Sync?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Zoho Desk and AffinityLive Sync.
Zoho Desk price starts at $14 per user/month , on a scale between 1 to 10 Zoho Desk is rated 4, which is lower than the average cost of Help Desk software. AffinityLive Sync price starts at $39 per month , when comparing AffinityLive Sync to their competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Zoho Desk is more expensive than AffinityLive Sync.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Zoho Desk Vs. AffinityLive Sync based on some of the most important and required Help Desk features. Zoho Desk: We are still working to collect the list of features for Zoho Desk. AffinityLive Sync: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Zoho Desk's typical customers include: Small, medium and large size businesses, Main customer base of the software comes from small and medium businesses.
AffinityLive Sync
starts at $39 per month
Accelo, which was previously known as AffinityLive Sync, is a cloud-based customer relationship management system. The software is designed for use in businesses of all sizes starting from small-sized businesse...
Compare PricingCompare specifications
Zoho Desk Specifications
| ITQlick Score: | 92/100 |
|---|---|
| ITQlick Rating: | (4.5/5) |
| Pricing: | 4/10 - average cost |
| Category: | Help Desk -> Zoho Desk |
| Company: | Zoho Corporation |
| Pricing: | starts at $14 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Zoho Desk review, Zoho Desk pricing, Zoho Desk alternatives |
AffinityLive Sync Specifications
| ITQlick Score: | 86/100 |
|---|---|
| ITQlick Rating: | (4.7/5) |
| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> AffinityLive Sync |
| Company: | AffinityLive |
| Pricing: | starts at $39 per month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | AffinityLive Sync review, AffinityLive Sync pricing, AffinityLive Sync alternatives |
Compare features
Zoho Desk: 0 Features
AffinityLive Sync: 3 Features
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.