Shlomi Lavi /
Mar 12, 2022
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Bottom Line: Which is Better - Zoho Desk or Banckle-Helpdesk?
Banckle-Helpdesk is more expensive to implement (TCO) than Zoho Desk, and Zoho Desk is rated higher (92/100) than Banckle-Helpdesk (56/100).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Corporation Vs. Banckle
Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Banckle: Launched in August 2010, Banckle.com is a collaboration website dedicated to delivering cloud-computing solutions to enterprises on a global scale. Our mission is to provide easy-to-use applications that enable teams to work together regardless of location. In essence, we have created a suite of powerful collaboration tools -- web conferencing, liv...
Who is more expensive? Zoho Desk or Banckle-Helpdesk?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho Desk and Banckle-Helpdesk.
Zoho Desk price starts at $14 per agent/month , On a scale between 1 to 10 Zoho Desk is rated 4, which is lower than the average cost of Help Desk software. Banckle-Helpdesk accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Zoho Desk is rated 4, which is lower than the average cost of Help Desk software.
Bottom line: Zoho Desk cost is around the same cost of Banckle-Helpdesk.
Which software includes more/better features?
We've compared Zoho Desk Vs. Banckle-Helpdesk based on some of the most important and required Help Desk features.
Zoho Desk: We are still working to collect the list of features for Zoho Desk.
Banckle-Helpdesk: We are still working to collect the list of features for Banckle-Helpdesk.
Target customer size
Zoho Desk's typical customers include: Small, medium and large size businesses, and Banckle-Helpdesk's target customer size include: Small business, Medium business, Large business, Private use.