Zoho Desk Vs devContact (Jun 2021)
Compare Pricing
Shlomi Lavi / Jun 21, 2021We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. Learn more by reading our advertiser disclosure.
Bottom Line: Which is Better - Zoho Desk or devContact?
Zoho Desk is more expensive to implement (TCO) than devContact, Zoho Desk is rated higher (92/100) than devContact (85/100).
Looking for the right Help Desk solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How Zoho Corporation compares with devContact?
Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...
devContact: Cut down on your support tickets with a built-in help desk module comprising FAQs and Knowledge-base. Customers can perform keyword search to find solutions to their problems.
Who's more expensive? Zoho Desk or devContact?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Zoho Desk and devContact.
Zoho Desk price starts at $14 per user/month , on a scale between 1 to 10 Zoho Desk is rated 4, which is lower than the average cost of Help Desk software. devContact accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 Zoho Desk is rated 4, which is lower than the average cost of Help Desk software.
Bottom line: Zoho Desk is more expensive than devContact.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Zoho Desk Vs. devContact based on some of the most important and required Help Desk features. Zoho Desk: We are still working to collect the list of features for Zoho Desk. devContact: We are still working to collect the list of features for devContact.
Target customer size
Zoho Desk's typical customers include: Small, medium and large size businesses, and devContact's target customer size include: Small businesses and start ups.
devContact
devContact is a help desk software designed as an online solution to help handle user retention, feedbacks, bad reviews, and customer support problems.
Compare PricingCompare specifications
Zoho Desk Specifications
| ITQlick Score: | 92/100 |
|---|---|
| ITQlick Rating: | (4.5/5) |
| Pricing: | 4/10 - average cost |
| Category: | Help Desk -> Zoho Desk |
| Company: | Zoho Corporation |
| Pricing: | starts at $14 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Zoho Desk review, Zoho Desk pricing, Zoho Desk alternatives |
devContact Specifications
| ITQlick Score: | 85/100 |
|---|---|
| ITQlick Rating: | (4.8/5) |
| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> devContact |
| Company: | devContact |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop, Mobile |
| Links: | devContact review, devContact pricing, devContact alternatives |
Compare features
Zoho Desk: 0 Features
devContact: 0 Features
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.