Shlomi Lavi / Jul 28, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
FuseDesk is more expensive to implement (TCO) than Zoho Desk, and Zoho Desk is rated higher (92/100) than FuseDesk (91/100). FuseDesk offers users more features (6) than Zoho Desk (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...
Asandia Corp: Asandia, Corp., organized in 2001, is the third in a series of software and business development companies started by Jeremy Shapiro since 1996.Clients come to us for help growing their business through innovative marketing, technology and business strategy. On the tech side of things, we help businesses with custom Infusionsoft applications and i...
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho Desk and FuseDesk.
Zoho Desk price starts at $14 per agent/month , On a scale between 1 to 10 Zoho Desk is rated 4, which is lower than the average cost of Help Desk software. FuseDesk price starts at $39 per seat/month , When comparing FuseDesk to its competitors, the software is rated 6 - similar to the average Help Desk software cost.
Bottom line: FuseDesk is more expensive than Zoho Desk.
We've compared Zoho Desk Vs. FuseDesk based on some of the most important and required Help Desk features.
Zoho Desk: We are still working to collect the list of features for Zoho Desk.
FuseDesk: Knowledge Base/FAQ, Multi-Site Support, Reporting, Rules/Workflows, Scheduling.
Zoho Desk's typical customers include: Small, medium and large size businesses, and FuseDesk's target customer size include: Start up, Small business, Medium business.
starts at $14 per agent/month
Zoho Desk is a cloud-based Help Desk software that allows users to scale up productivity levels through Ticket Assignment refinements and context windows. It also allows them to minimize decision-making time th...
Compare Pricingstarts at $39 per seat/month
FuseDesk is a cloud-based Help Desk software that allows its users to unify their communication, reporting systems, CRM, and Omnichannel operations.
Compare Pricing| ITQlick Score: | 92/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Help Desk -> Zoho Desk review |
| Company: | Zoho Corporation |
| Pricing: | starts at $14 per agent/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Zoho Desk review, Zoho Desk pricing, Zoho Desk alternatives |
| ITQlick Score: | 91/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Help Desk -> FuseDesk review |
| Company: | Asandia Corp |
| Pricing: | starts at $39 per seat/month |
| Typical customers: | Start up, Small business, Medium business |
| Platforms: | Desktop |
| Links: | FuseDesk review, FuseDesk pricing, FuseDesk alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.