Zoho Desk Vs Integria IMS (May 2021)
Compare Pricing
Shlomi Lavi / May 01, 2021
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Bottom Line: Which is Better - Zoho Desk or Integria IMS?
Integria IMS is more expensive to implement (TCO) than Zoho Desk, Zoho Desk is rated higher (92/100) than Integria IMS (89/100).
Looking for the right Help Desk solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How Zoho Corporation compares with Ártica Soluciones Tecnológicas?
Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...
Ártica Soluciones Tecnológicas: We are a young and innovative Spanish company founded in 2005. We specialize in the development of products for high-performance system environments and support for IT processes. At Ártica ST we believe in innovation, and that is why we opt for our own solutions rather than integrating third-party solutions.
Who's more expensive? Zoho Desk or Integria IMS?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Zoho Desk and Integria IMS.
Zoho Desk price starts at $14 per user/month , on a scale between 1 to 10 Zoho Desk is rated 4, which is lower than the average cost of Help Desk software. Integria IMS price starts at $3,750 per year , when comparing Integria IMS to their competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: Zoho Desk cost is around the same cost of Integria IMS.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Zoho Desk Vs. Integria IMS based on some of the most important and required Help Desk features. Zoho Desk: We are still working to collect the list of features for Zoho Desk. Integria IMS: We are still working to collect the list of features for Integria IMS.
Target customer size
Zoho Desk's typical customers include: Small, medium and large size businesses, and Integria IMS's target customer size include: Small, medium and large size businesses.
Integria IMS
starts at $3,750 per year
Integria IMS is a web-based Help Desk software that enables Customer Care representatives to receive updates and follow-ups on reported incidents through email.
Compare PricingCompare specifications
Zoho Desk Specifications
| ITQlick Score: | 92/100 |
|---|---|
| ITQlick Rating: | (4.5/5) |
| Pricing: | 4/10 - average cost |
| Category: | Help Desk -> Zoho Desk |
| Company: | Zoho Corporation |
| Pricing: | starts at $14 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Zoho Desk review, Zoho Desk pricing, Zoho Desk alternatives |
Integria IMS Specifications
| ITQlick Score: | 89/100 |
|---|---|
| ITQlick Rating: | (4.1/5) |
| Pricing: | 4/10 - average cost |
| Category: | Help Desk -> Integria IMS |
| Company: | Ártica Soluciones Tecnológicas |
| Pricing: | starts at $3,750 per year |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | Integria IMS review, Integria IMS pricing, Integria IMS alternatives |
Compare features
Zoho Desk: 0 Features
Integria IMS: 0 Features
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.