Shlomi Lavi /
Mar 12, 2022
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Bottom Line: Which is Better - Zoho Desk or LANDesk Service Desk?
LANDesk Service Desk is more expensive to implement (TCO) than Zoho Desk, and Zoho Desk is rated higher (92/100) than LANDesk Service Desk (79/100). LANDesk Service Desk offers users more features (8) than Zoho Desk (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Corporation Vs. Landesk
Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Landesk: Customers worldwide use LANDesk solutions to maximize user productivity while reducing the associated IT complexities, risks and costs to the business. Research firms such as Gartner and Forrester consistently rank LANDesk as an industry leader. In fact, LANDesk is the only vendor to rank simultaneously in the following three Gartner Inc. Magic Qua...
Who is more expensive? Zoho Desk or LANDesk Service Desk?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho Desk and LANDesk Service Desk.
Zoho Desk price starts at $14 per agent/month , On a scale between 1 to 10 Zoho Desk is rated 4, which is lower than the average cost of Help Desk software. LANDesk Service Desk price starts at $50 per year , When comparing LANDesk Service Desk to its competitors, the software is rated 8 - higher than the average Help Desk software cost.
Bottom line: LANDesk Service Desk is more expensive than Zoho Desk.
Which software includes more/better features?
We've compared Zoho Desk Vs. LANDesk Service Desk based on some of the most important and required Help Desk features.
Zoho Desk: We are still working to collect the list of features for Zoho Desk.
LANDesk Service Desk: Asset Management, Billing and Invoicing, ITIL Compliant, Knowledge Base/FAQ, Mobile Integration.
Target customer size
Zoho Desk's typical customers include: Small, medium and large size businesses, and LANDesk Service Desk's target customer size include: Small, medium and large size businesses.