Compare Zoom and Ooma - Dec 2022

Shlomi LaviShlomi Lavi / Dec 26, 2022

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Bottom Line: Which is Better - Zoom or Ooma?

Ooma is more expensive to implement (TCO) than Zoom, and Zoom is rated higher (97/100) than Ooma (84/100). Zoom offers users more features (8) than Ooma (5). There is a clear winner in this case and it is Zoom!

Looking for the right Video Conferencing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Zoom Video Communications Vs. Ooma, Inc.

Zoom Video Communications: Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Our solution offers the best video, audio and screen-sharing experience across Windows PC, Mac, iOS, Android, Zoom Rooms conference room system, and H.323/SIP room systems. Zoom was founded in 2011 by experienced leaders and engineers ...

Ooma, Inc.: Since the beginning, Ooma has been committed to transforming the landscape of home phone service. We took into account everything that was wrong with home phone service today (too pricey, limited features, inflexible) and made it our mission to reinvent it. At the center of our efforts is the Ooma Telo, a highly sophisticated computer that when con...

Who is more expensive? Zoom or Ooma?

The real total cost of ownership (TCO) of Video Conferencing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoom and Ooma.

Zoom price starts at $14.99 per month , On a scale between 1 to 10 Zoom is rated 2, which is much lower than the average cost of Video Conferencing software. Ooma price starts at $9.99 per month , When comparing Ooma to its competitors, the software is rated 4 - lower than the average Video Conferencing software cost.

Bottom line: Ooma is more expensive than Zoom.

Which software includes more/better features?

We've compared Zoom Vs. Ooma based on some of the most important and required Video Conferencing features.

Zoom: 24/7 Telephone Support, Basic Reports, Chat, Dashboard, Email integration, Call Conferencing, Call Recording, Communications.

Ooma: Call Center, Contact Management, VoIP, Multiple IVR Scripts, IVR.

Target customer size

Zoom's typical customers include: Small, medium and large size businesses, The software has specifically been designed for the needs of small and medium sized businesses.

Zoom

ITQlick rating
(4.6/5)

starts at $14.99 per month

Zoom is a VoIP and video conferencing software created for small to large businesses. It provides integrated scheduling, cloud, and local recording, group collaboration, premium audio, Zoom meetings and rooms, ...

Categories: Communications, Video Conferencing, VoIP, Attendance Tracking.

Ooma

ITQlick rating
(4/5)

starts at $9.99 per month

Ooma is a business VoIP solution designed for small and medium sized businesses. It offers such capabilities as caller ID, toll-free numbers, conference bridge, and others. The software was designed and...

Categories: Auto Attendant, Business Phone Systems, Call Recording, Cloud PBX, IVR.

Compare specifications

Ooma Specifications

ITQlick Score: 84/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: VoIP -> Ooma review
Company: Ooma, Inc.
Pricing: starts at $9.99 per month
Typical customers: Small businesses and start ups
Platforms: Desktop, Mobile, Cloud
Links: Ooma review, Ooma pricing, Ooma alternatives

Compare features

Zoom: 8 Features

24/7 Telephone Support
Basic Reports
Chat
Dashboard
Email integration
Call Conferencing
Call Recording
Communications

Ooma: 5 Features

Call Center
Contact Management
VoIP
Multiple IVR Scripts
IVR
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Zoom
ITQlick rating
4.6/5
Score
97/100
Pricing
3/10
License pricing
$14.99 per month
Functionality
13
Review
Compare
Ooma
ITQlick rating
4/5
Score
84/100
Pricing
5/10
License pricing
$9.99 per month
Functionality
15
Review
Compare
TeamViewer
ITQlick rating
4.6/5
Score
92/100
Pricing
6/10
License pricing
$23.90 per user/month
Functionality
15
Facetime
ITQlick rating
4.2/5
Score
90/100
Pricing
2/10
License pricing
Has a free version
Functionality
3
RealPresence
ITQlick rating
3.9/5
Score
88/100
Pricing
5/10
License pricing
$89 per license
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.