Compare Zoom and RingCentral Office - Dec 2022

Shlomi LaviShlomi Lavi / Dec 26, 2022

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Bottom Line: Which is Better - Zoom or RingCentral Office?

RingCentral Office is more expensive to implement (TCO) than Zoom, and Zoom is rated higher (97/100) than RingCentral Office (72/100). RingCentral Office offers users more features (13) than Zoom (8).

Looking for the right Video Conferencing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Zoom Video Communications Vs. RingCentral

Zoom Video Communications: Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Our solution offers the best video, audio and screen-sharing experience across Windows PC, Mac, iOS, Android, Zoom Rooms conference room system, and H.323/SIP room systems. Zoom was founded in 2011 by experienced leaders and engineers ...

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

Who is more expensive? Zoom or RingCentral?

The real total cost of ownership (TCO) of Video Conferencing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoom and RingCentral.

Zoom price starts at $14.99 per month , On a scale between 1 to 10 Zoom is rated 2, which is much lower than the average cost of Video Conferencing software. RingCentral price starts at $20 per user/month , When comparing RingCentral to its competitors, the software is rated 6 - similar to the average Video Conferencing software cost.

Bottom line: RingCentral is more expensive than Zoom.

Which software includes more/better features?

We've compared Zoom Vs. RingCentral Office based on some of the most important and required Video Conferencing features.

Zoom: 24/7 Telephone Support, Basic Reports, Chat, Dashboard, Email integration, Call Conferencing, Call Recording, Communications.

RingCentral: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Call Conferencing, Call Recording.

Target customer size

Zoom's typical customers include: Small, medium and large size businesses, and RingCentral's target customer size include: SMBs.

Zoom

ITQlick rating
(4.6/5)

starts at $14.99 per month

Zoom is a VoIP and video conferencing software created for small to large businesses. It provides integrated scheduling, cloud, and local recording, group collaboration, premium audio, Zoom meetings and rooms, ...

Categories: Communications, Video Conferencing, VoIP, Attendance Tracking.

RingCentral Office

ITQlick rating
(3.7/5)

starts at $20 per user/month

RingCentral is a fully integrated cloud-based contact/call centre and business phone solution designed to offer business communication tools for voice, video, fax and text too small businesses and enterprises.

Categories: Communications, Video Conferencing, VoIP, Chat.

Compare specifications

Compare features

Zoom: 8 Features

24/7 Telephone Support
Basic Reports
Chat
Dashboard
Email integration
Call Conferencing
Call Recording
Communications

RingCentral: 13 Features

ACD (Automatic Call Distribution)
ANI (Automatic Number Identification)
Auto Dialer
Call Conferencing
Call Recording
CTI (Computer Telephony Integration)
Inbound Call Center
IVR System
Outbound IVR
PBX (Private Branch Exchange)
Real Time Reporting
Virtual Call Center Support
Call Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Zoom
ITQlick rating
4.6/5
Score
97/100
Pricing
3/10
License pricing
$14.99 per month
Functionality
13
Review
Compare
RingCent...
ITQlick rating
3.7/5
Score
72/100
Pricing
6/10
License pricing
$20 per user/month
Functionality
17
TeamViewer
ITQlick rating
4.6/5
Score
92/100
Pricing
6/10
License pricing
$23.90 per user/month
Functionality
15
Facetime
ITQlick rating
4.2/5
Score
90/100
Pricing
2/10
License pricing
Has a free version
Functionality
3
RealPresence
ITQlick rating
3.9/5
Score
88/100
Pricing
5/10
License pricing
$89 per license
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.