Compare Zultys MX and SolarWinds Service Desk - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Zultys MX or SolarWinds Service Desk?

SolarWinds Service Desk is more expensive to implement (TCO) than Zultys MX, and SolarWinds Service Desk is rated higher (94/100) than Zultys MX (82/100). SolarWinds Service Desk offers users more features (18) than Zultys MX (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Zultys Vs. Samanage

Zultys: Having the right communications system truly can power your business success, so at Zultys, we are committed to providing the right products, services and support to make that happen. Zultys mission is to deliver leading edge, comprehensive unified communication solutions that are flexible, easy to use, and cost-effective; and enable companies o...

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Who is more expensive? Zultys MX or SolarWinds?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zultys MX and SolarWinds.

Zultys MX accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Zultys MX System is rated 2, which is much lower than the average cost of VoIP software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: SolarWinds is more expensive than Zultys MX.

Which software includes more/better features?

We've compared Zultys MX Vs. SolarWinds Service Desk based on some of the most important and required VoIP features.

Zultys MX: We are still working to collect the list of features for Zultys MX.

SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.

Target customer size

Zultys MX's typical customers include: Small, medium and large size businesses, SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.