ConnectWise Automate Review - why 4.2 stars?

ConnectWise Automate Review
ITQlick Score: 75/100
ITQlick Rating: (4.2/5)
Pricing: 4/10 - average cost
Category: MRP Software -> ConnectWise Automate
Ranking:Ranked 6 out of 9 MRP Software systems
Company: ConnectWise
Pricing: starts at $30 per month
Typical customers: SMBs
Platforms: Desktop, Cloud
Links: ConnectWise Automate pricing, ConnectWise Automate alternatives

Shlomi LaviShlomi Lavi / updated: Mar 30, 2022

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What is ConnectWise Automate and its features?

ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most.


What is ConnectWise Automate rating?

The rating of ConnectWise Automate is 4.2 stars out of 5 and the total score is 75 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses ConnectWise Automate?

The typical customers include the following business size: SMBs.

Is it easy to use?

Yes, ConnectWise Automate makes it fairly easy to use. This product is user friendly and intuitive.

Is ConnectWise Automate cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently ConnectWise Automate can't be accessed on mobile, you would need to access it from your computer.

Is ConnectWise Automate the best MRP Software system?

ConnectWise Automate is ranked 6 out of 9 software in their category (MRP Software systems).

What are their main features and functionalities?

Additional features:

o Premier Remote Control
o IT Asset Management
o Software Deployment
o Hardware Provisioning
o Virtualization Monitoring and Management
o Mobile Device Management (MDM)
o Mac and Linux Agents
o Network Monitoring
o Systems Monitoring
o Professional Services Automation (PSA) Integration
o Active Directory Integration
o Multivendor Backup Management Dashboard
o Multivendor Antivirus Management Dashboard
o Technician Web Control Center
o Patch Management
o Scripting Engine
o Mobile Access
o Help Desk Ticketing
o Managed Services Accounting
o Solution Center

Who are their main alternatives?

Popular alternatives to ConnectWise Automate: Spiceworks, xTuple, WorkClout, Atera, Pulseway, IQMS MRP, JumpCloud. The full list of competitors can be found here.

What is the cost of ConnectWise Automate?

The cost of license starts at $30 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for ConnectWise Automate. You can also find here pricing information from ConnectWise Automate's website.

What should you ask ConnectWise during a demo session? (65 questions)

Schedule a demo with ConnectWise Automate and access 65 must ask questions for the vendor while watching ConnectWise Automate in action. Visit the vendor's website here.

List of categories

IT Management
Application Monitoring
IT Asset Management
MDM: Mobile Device Management
Network Management
Network Monitoring
Remote Support
Server Monitoring
System Administration
Patch Manager
System Management
Virtualization

ConnectWise Automate Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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ConnectW...
ITQlick rating
4.2/5
Score
75/100
Pricing
4/10
License pricing
$30 per month
Functionality
18
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Spiceworks
ITQlick rating
4.4/5
Score
90/100
Pricing
2/10
License pricing
Pricing not available
Functionality
26
xTuple
ITQlick rating
4.2/5
Score
83/100
Pricing
4/10
License pricing
$175 per feature/month
Functionality
13
Review
WorkClout
ITQlick rating
4.9/5
Score
80/100
Pricing
2.8/10
License pricing
$25 per user/month
Functionality
16
Atera
ITQlick rating
4.5/5
Score
78/100
Pricing
4/10
License pricing
$79 per technician/month
Functionality
15
Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.