ConnectWise ScreenConnect Review - why 4.7 stars?
Compare PricingITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Remote Support -> ConnectWise ScreenConnect review |
Ranking: | Ranked 1 out of 19 Remote Support systems |
Company: | ConnectWise |
Pricing: | starts at $27 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | ConnectWise ScreenConnect pricing, ConnectWise ScreenConnect alternatives |
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Table of Contents
What is ConnectWise ScreenConnect?
ConnectWise ScreenConnect is both cloud-based and on-premise remote helpdesk software solution that is developed specifically for the technicians. This software helps technicians offer remote technical support, run remote meetings, gain remote access, and collaborate on a task. With the centralized control feature, the user can remotely view as well as control devices, workstations or even servers.Other key features include network monitoring, multi-channel communication, knowledge base management, and file sharing among many. ConnectWise ScreenConnect is a product of ConnectWise, a company based in the United States. The company also has offices in the United Kingdom as well as Australia. Additionally, ConnectWise won the Channel Influencer Award 2019.
Who is it best for?
The typical customers include the following business size: Small, medium and large size businesses.Main features and functionalities
Additional features: o Application Sharing o Help Desk Management o Meeting Management o API o Role-Based Permissions o Remote Access o Remote Control o Remote Support o Remote Meeting & Presentation o Branding and Customization o Shared ToolboxWhat is the actual cost?
ConnectWise ScreenConnect provides three plans for its users. The One plan starts from $27 per user per month. It is available for one connection. The Standard plan starts from $42 per user per month and, it is available for three connections. The Premium plan starts at $52 per month per user, and you can make 10 connections at one time.ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for ConnectWise ScreenConnect. You can also find here pricing information from ConnectWise ScreenConnect's website.
Pros
- It is easy to implement.
- It is affordable and relatively cheaper compared to most alternatives.
- It is accessible in any device, from Mac to PCs to mobile devices.
Cons
- Cannot RDP connect, only VNC
- Lacks hotkeys for the sake of easy navigation
How it stacks up?
Access a head to head analysis of ConnectWise ScreenConnect vs alternative software solutions.Frequently Asked Questions (FAQs)
Is ConnectWise ScreenConnect right for you or your business?
ConnectWise ScreenConnect is tailored to serve businesses of any size within the IT field. The software can be used by either individuals or organizations with remote support teams. IT teams can greatly benefit from this tool as it will assist in troubleshooting, monitoring systems and performing the support tasks.List of categories
List of features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.