CorvisaOne Contact Center - Top Competitors (Oct 2022)
Compare Pricing
| ITQlick Score: | 80/100 |
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| ITQlick Rating: |
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| Pricing: | 3/10 - low cost |
| Category: | Contact Management -> CorvisaOne Contact Center review -> CorvisaOne Contact Center competitors |
| Ranking: | Ranked 6 out of 9 Contact Management systems |
| Company: | CorvisaCloud |
| Pricing: | starts at $125 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | CorvisaOne Contact Center review, CorvisaOne Contact Center pricing guide |
Shlomi Lavi / updated: Oct 04, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
CorvisaOne Contact Center vs. Alternatives in 2024
SafeSoft Cloud Contact Center is a hosted cloud solution that allows contact centers to operate virtually over the internet. Incoming calls from customers are channeled via the web to remote agents located anywhere. The software includes intelligent call routing, interactive voice response (IVR), skills based routing, predictive dialing and call recording. Additionally there is a built in CRM system which can be utilized as well.In comparison CorvisaOne Contact Center also provides a cloud based solution, but includes advanced & skill based call routing, outbound call campaign management to track customers through the lead development process, as well as strong collaboration and workflow management tools.
Another unique feature of CorvisaOne Contact Center is its SMS and Voice API tools which are provided as part of its Summit platform. This is a hosted solution which gives access to the latest and most current technology, which allows developers to test and build powerful apps for customers that are upgrade compatible as well. SafeSoft Cloud Contact Center does not provide a similar development toolset.
Then there is 3CLogic which offers inbound, outbound and blended call center products in a cloud solution similar to CorvisaOne Contact Center. In addition it provides analytic tools using Business Intelligence reporting with real time dash boards to proactively monitor and improve contact center and call performance.
In comparison CorvisaOne Contact Center also provides similar features with its tight integration to Salesforce.com. This gives the product enhanced business intelligence reporting tools, customer service management options, as well as a fully fledged prospect & lead management system directly tied in to the contact center.
CorvisaOne Contact Center alternatives - for small & large Business
Here are the top 4 alternatives to CorvisaOne Contact Center that are worth checking out: Chaos Intellect for SMBs, 3CLogic Cloud Contact Center for large size business, BigContacts for growing companies, and
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.