Coupa Cloud Spend Review - why 4.2 stars?

Shlomi Lavi / updated: Sep 19, 2022

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What is Coupa Cloud Spend?

Coupa Cloud Spend Management is a cloud-based suite of financial applications that can help you to monitor each and every part of your company where spend happens. The company focuses on procurement and expense management features to help you improve compliances and increase savings. Users can strengthen the company’s spending part by safeguarding compliance and monitoring all the spending’s taking place in your company.

Coupa Software was founded back in 2006 with a view to offer a complete procurement, expense and finance management cloud solution. The software is popular for giving companies a proper spending environment and has been serving 300 customers in over 40 countries.

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Who is it best for?

Coupa Cloud Spend Management is perfect for organizations of medium and large sizes that are looking for a solution that can give them complete control over employees spending. The software can be used by industries involved with retail, technology, food and beverage, healthcare and financial service. NVidia, Reebok and box are some of the clients of Coupa Cloud Spend Management Software.

Main features and functionalities

Coupa’s procurement, expense management and invoice management parts are the base of this cloud based software. The procurement section of this software comes with a strong procure-to-pay system and offers purchase requisitions, purchase order software, real-time budgeting application and a complete real-time inventory system. The expense management part ensures that you don’t get to see any surprise spending by offering intelligent expense report audit, parent-pending frugal meter, benchmarking, dashboard reports, multi-day expense and expense line itemization.

The invoicing part of this software is quite fast and flexible and offers benchmarking, scheduled reports and notifications and workflow and status visuals. The software can be integrated with more than 50 systems including SAP, Oracle, Quickbooks and Dynamics GP. The software also offers a mobile dedicated app for Android and iOS users to offer mobile expense reporting. There is 24x7 phone support and online ticket submission support available for Gold and Platinum success plans user.

What is the actual cost?

ITQlick pricing score is 4.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Coupa Cloud Spend. You can also find here pricing information from Coupa Cloud Spend's website.

Pros

• Coupa Cloud Spend Management’s cloud-based platform only takes a week to go live
• Coupa Cloud Spend Management offers 24x7 phone support and online ticket submission
• Implementation packages of Coupa Cloud Spend Management offer web-based group training and on-site training sessions
• The software offers a mobile dedicated app for iOS and Android users
• The tool is highly customizable, budget-friendly and offers integration with more than 50 systems

Cons

• Coupa Cloud Spend Management’s 24x7 hour phone support requires purchasing success plans
• Coupa Cloud Spend Management’s on-site training sessions are only available for professional and premier implementation package users
• The four-weeks post go live support of Coupa Cloud Spend Management software is only available for premier implementation package at an additional cost
• The silver success plan doesn’t offer administration features like supplier enablement and advanced feature configuration
• The mobile dedicated app is very slow and doesn’t have a progress bar

How it stacks up?

Access a head to head analysis of Coupa Cloud Spend vs alternative software solutions.

Frequently Asked Questions (FAQs)