coztel Review - why 3.4 stars?
Compare PricingITQlick Score: | 82/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 6.4/10 - high cost |
Category: | Call Center -> coztel review |
Ranking: | Ranked 38 out of 240 Call Center systems |
Company: | coztel |
Pricing: | starts at $50 per month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Cloud |
Links: | coztel pricing, coztel alternatives |
Shlomi Lavi / updated: Jul 23, 2022
Some significant features of Coztel include time management, campaign management, call recording, and automated call dialing. Coztel, as a company, was founded in 2017. The company has a workforce of 2-10 employees and about 20,000 agents around the world. Coztel is available in 184 countries, but its headquarters is in Manchester, Massachusetts, United States.
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is coztel?
Coztel is a cloud-based call center software that provides call center solutions to businesses, including inbound, outbound, and blended call centers. The software allows businesses to connect to their customers from anywhere globally, thereby closing the distance barrier. It also offers a multilingual option, allowing people with different languages and cultural backgrounds to communicate without restrictions. Also, Coztel features allow management of time on calls and analysis of campaign progress.Some significant features of Coztel include time management, campaign management, call recording, and automated call dialing. Coztel, as a company, was founded in 2017. The company has a workforce of 2-10 employees and about 20,000 agents around the world. Coztel is available in 184 countries, but its headquarters is in Manchester, Massachusetts, United States.
Who is it best for?
The typical customers include the following business size: Start up, Small business, Medium business, Large business.What is the actual cost?
The cost of license starts at $50 per month. ITQlick pricing score is 6.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for coztel. You can also find here pricing information from coztel's website.Pros
- Businesses to record call conversation
- The software integrates with other systems like Zoho CRM and Zendesk
- It also enables users to manage the time duration of calls
- There are no language and geographical restrictions with this software
How it stacks up?
Access a head to head analysis of coztel vs alternative software solutions. ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
coztel
ITQlick rating
3.4/5
Score
82/100
Pricing
6.4/10
License pricing
$50 per month
Functionality
19
Review
Compare
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
Review
Compare
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
Review
Compare
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
Review
Compare
zendesk
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
25
Review
Compare
Frequently Asked Questions (FAQs)
Is coztel right for you or your business?
Coztel is fit for large, medium, and small enterprises across industries like Health Care, BPO, Media and Contact centers. The software has over 1600 customers globally; some of these customers are; Panda Trading Systems, MDS Outsourcing, Sambora Communications Inc, and Mediatricks Innovative Marketing.List of categories
Communications
Auto Attendant
Auto Dialer / Predictive Dialer
Automatic Call Distribution (ACD)
Business Phone Systems
Call Monitoring
Call Recording
Cloud PBX
Computer Telephony Integration (CTI)
Conference Calling
IVR
PBX Phone Systems
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.