Critique by eZee Review

ITQlick score for Critique by eZee: 84/100, Last update: Nov 2020

Critique by eZee Review

ITQlick rating
(5/5)

Starting from $15 per month

Critique by eZee is a reputation management software designed to help hotels strengthen their online presence while keeping guests informed on their latest service.

  • ITQlick score: 84/100

    Main category: Reputation Management

    Sub categories :

    • Customer Loyalty
    • Employee Performance Management
    • Reputation Management

    Typical customer size: Small business, Medium business, Large business

Shlomi Lavi / updated: Nov 19, 2020

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What is Critique by eZee Used For?

Critique by eZee is a reputation management software designed to help hotels strengthen their online presence while keeping guests informed on their latest service. With this software, hotel reviews from social media platforms or booking engines can be tracked, managed, and responded to. Additionally, this reputation management software enables hotels to study guests attitudes, and it also helps to conduct sentimental analysis with the data obtained from the study.

Some of the major features of this software are; competition analysis, review management, review translation, and sentimental analysis. Critique is a product of eZee Technosys Pvt. Ltd, an online hotel management system founded in 2005. The company has about 201-500 employees with its head office in Surat, Gujarat, India. Critique by eZee was recognized as the Quality Choice; Top-ranked Solution by Crodesk in 2020.

Average Rating -

The rating of Critique by eZee is 5 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The typical customers include the following business size: Small business, Medium business, Large business.

Critique by eZee 3 Pros

  • With the translation feature, reviews can be auto-translated into the users language
  • It allows users to respond to reviews from any platform
  • Studying quests attitudes and making reports is made possible with this software

Critique by eZee 1 Cons

  • The share option is limited

Competitors & Alternatives

Popular Alternatives to Critique by eZee: ThoughtBuzz SMM, Reputada, ReviewBuzz, RepuSure, Grade.us, Brand24, Snaptrends, DJUBO StarSight, Reputation Loop, Reputology.

Critique by eZee Pricing Information

The cost of license starting from $15 per month. The Reputation Management experts at ITQlick has reviewed Critique by eZee pricing and gave the software a total cost of ownership (TCO) rating of 4 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Critique by eZee in action

Is it the right software for you?

This software is fit for any business size from small, medium to large-sized businesses in the hospitality industry. It is suitable for hotels, villas, and resorts. Critique is used by several businesses worldwide, some of which are; MVC Patong House, Sahaa Beach Resort, Hotel Empire India and The Riverside Hotel.

Critique by eZee Categories

Customer Loyalty
Employee Performance Management
Reputation Management

Specifications

Company:
Address: Surat, Gujarat, India
Website:Visit Critique by eZee website
Typical customers: Small business, Medium business, Large business
Platforms: Cloud
Operating Systems: Mac OS, Windows, Linux

Critique by eZee Features

Customer Experience Management
Employee Performance Management
Response Management
Sentiment Analysis
Reputation Management

Critique by eZee Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Critique
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
84/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$15 per month
Hosting
On premise and Cloud
Functionality score
8
Fit small business
Fit medium business
Fit large business
Software review
ThoughtBuzz
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$6 per user/month
Hosting
Cloud
Functionality score
8
Fit small business
Fit medium business
Fit large business
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Reputada
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
87/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.6/10
License pricing license pricing (if provided by the software vendor)
$39 per month
Hosting
Cloud
Functionality score
4
Fit small business
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Software review
ReviewBuzz
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
87/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.6/10
License pricing license pricing (if provided by the software vendor)
$199 per month
Hosting
Cloud
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
RepuSure
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
83/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$250 per user/year
Hosting
On premise and Cloud
Functionality score
9
Fit small business
Fit medium business
Fit large business
Software review
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.