Critique by eZee Review - why 5 stars?

Critique by eZee Review
ITQlick Score: 84/100
ITQlick Rating: (5/5)
Pricing: 4/10 - average cost
Category: Reputation Management -> Critique by eZee
Ranking:Ranked 4 out of 61 Reputation Management systems
Company: eZee Technosys
Pricing: starts at $15 per month
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: Critique by eZee pricing, Critique by eZee alternatives
Shlomi LaviShlomi Lavi / updated: Jul 09, 2021

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What is Critique by eZee?

Critique by eZee is a reputation management software designed to help hotels strengthen their online presence while keeping guests informed on their latest service. With this software, hotel reviews from social media platforms or booking engines can be tracked, managed, and responded to. Additionally, this reputation management software enables hotels to study guests attitudes, and it also helps to conduct sentimental analysis with the data obtained from the study.

Some of the major features of this software are; competition analysis, review management, review translation, and sentimental analysis. Critique is a product of eZee Technosys Pvt. Ltd, an online hotel management system founded in 2005. The company has about 201-500 employees with its head office in Surat, Gujarat, India. Critique by eZee was recognized as the Quality Choice; Top-ranked Solution by Crodesk in 2020.

What is Critique by eZee rating? ()

The rating of Critique by eZee is 5 stars out of 5 and the total score is 84 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Critique by eZee's typical customers?

The typical customers include the following business size: Small, medium and large size businesses.

Is Critique by eZee the best Reputation Management?

Critique by eZee is ranked 4 out of 61 software in their category (Reputation Management systems).

What are Critique by eZee's pros? (3 Pros)

  • With the translation feature, reviews can be auto-translated into the users language
  • It allows users to respond to reviews from any platform
  • Studying quests attitudes and making reports is made possible with this software

What are Critique by eZee's cons? (1 cons)

  • The share option is limited

Who are their main alternatives?

Popular alternatives to Critique by eZee: ThoughtBuzz SMM, Reputada, ReviewBuzz, RepuSure, Grade.us, Brand24, Snaptrends, DJUBO StarSight, Reputation Loop, Reputology. The full list of competitors can be found here.

What is the cost of Critique by eZee?

The cost of license starts at $15 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Critique by eZee

What should you ask eZee Technosys during a demo session? (65 questions)

Schedule a demo with Critique by eZee and access 65 must ask questions for the vendor while watching Critique by eZee in action. Visit the vendor's website here.

Is it the right software for you?

This software is fit for any business size from small, medium to large-sized businesses in the hospitality industry. It is suitable for hotels, villas, and resorts. Critique is used by several businesses worldwide, some of which are; MVC Patong House, Sahaa Beach Resort, Hotel Empire India and The Riverside Hotel.

List of categories

Customer Loyalty
Employee Performance Management
Reputation Management

List of features

Customer Experience Management
Employee Performance Management
Response Management
Sentiment Analysis
Reputation Management

Critique by eZee Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Critique
ITQlick rating
5/5
Score
84/100
Pricing
4/10
License pricing
$15 per month
Functionality
8
Compare
ThoughtBuzz
ITQlick rating
4.6/5
Score
90/100
Pricing
2/10
License pricing
$6 per user/month
Functionality
8
Reputada
ITQlick rating
4.7/5
Score
87/100
Pricing
4.6/10
License pricing
$39 per month
Functionality
4
ReviewBuzz
ITQlick rating
4.2/5
Score
87/100
Pricing
5.6/10
License pricing
$199 per month
Functionality
4
RepuSure
ITQlick rating
5/5
Score
83/100
Pricing
4/10
License pricing
$250 per user/year
Functionality
9
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.