CRM Gamification Tool Review - why 3.7 stars?

Shlomi Lavi / updated: Oct 17, 2019

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What is CRM Gamification Tool?

WaveAccess is a gamification and loyalty management platform for businesses of all sizes. Other capabilities of the platform include customer engagement, marketing campaign management, and sales team motivation. The software was designed and launched by WaveAccess headquartered in Nevada, United States.

Who is it best for?

Customers of the software include businesses of all sizes. Major industries where it has found deployment include media and entertainment, technology and software development, retail and wholesale, financial services, food and beverages, education, public administration, and others. Some major clients of the software include Thomson Reuters, Nvision Group, and RapidSoft etc.

Main features and functionalities

The software offers CRM gamificaiton tool using which operations in CRM can be created and updated. On the creation of lead and completion of tasks, points are awarded for recognition and detailed statistics are displayed. Leaderboard displays the top five players along with their scores for sales motivation. Set-up can be customized to increase reward for different categories.

Game mechanics used by the software include competitions, feedback, levels and missions, progress bar, ranks and badges, and teams. The software offers analytical capabilities of customer growth rate, real time data, session duration monitoring, top challenges, user actions, and user demographics. Other capabilities include activity feed, social login, live chat, and reviews and ratings etc.

What is the actual cost?

ITQlick pricing score is 3.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for CRM Gamification Tool.

How it stacks up?

Access a head to head analysis of CRM Gamification Tool vs alternative software solutions.

Frequently Asked Questions (FAQs)