Crystal Reports Review

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Last updated: Aug 29, 2019

Crystal Reports Review

ITQlick rating
(3.3/5)

Starting from $515 Per license

Crystal Reports is an on-premise querying and reporting software that is installed on the Windows platform. This solution enables the user to write customized reports from various data sources, display KPIs, an...

  • Categories (4/8):

    • Query and Report Writer
    • Mobile BI
    • Data Discovery
    • Cloud BI

Shlomi Lavi / updated: Aug 29, 2019

What is Crystal Reports?

Crystal Reports is an on-premise querying and reporting software that is installed on the Windows platform. This solution enables the user to write customized reports from various data sources, display KPIs, and other metrics, as well as visualize data in scorecards and dashboards.

All these functionalities are driven by some key features which include data source connectors, automated reports, report export, customizable dashboard, ad hoc analysis, and many more. Crystal Reports is a product of SAP SE, a German-based company that was founded in 1972. SAP is a global software company with offices in 130 countries and over 98,600 employees globally.

Crystal Reports Average Rating -

The rating of Crystal Reports is 3.3 stars. The rating is based on ITQlick expert review

Crystal Reports Typical Customers

Crystal Reports is best for small businesses because it has been created for it. It could be used by customers from around the world, and across all industries. SAP has realized that SMEs also needed Business Intelligence to further growth, which is why they came up with Crystal Reports. Currently, approximately 10,000 users trust this software.

Crystal Reports Features

Small enterprises face different challenges in their IT. Implementing Crystal Reports makes the difference for you since you can have that remarkable success all companies would want. This software provides crucial reporting, dashboard and visualization tools. You can have one data model wherein all information will be consistently viewed which saves time and cost. Ad hoc queries’ immediate answers could all be found with the help of this app because it is powered with SAP BusinessObjectsExplorer that even supports mobile device.

Reports will be as creative and of high quality using dashboards and SAP Lumira. They can be integrated with other business professionals in use such as MS Windows programs. Since it uses the same technology as SAP BusinessObjects Business Intelligence, files you create in Crystal reports could be used in the said platforms, which extends functionality.

Crystal Reports 5 Pros

  • Allows user to define multiple data sources.
  • Ability to handle complex queries and allows incorporation of SQL statements.
  • Reports can be easily accessed through Microsoft Office documents.
  • Ability to link with third-party applications quickly through JAVA, XML, and APIs.
  • It is available for free 30-day trial, which shows the vendor’s desire to offer an efficient solution to SMEs

Crystal Reports 2 Cons

  • Steep learning curve.
  • The graphical interface lacks some advanced functionalities.

Crystal Reports Alternatives

The two main competitors of Crystal Reports include Power BI and JetViewer. Unlike Crystal Reports, which is an on-premise tool, Power BI is cloud-based as well as on-premise business intelligence and reporting tool. Both SAP Crystal Reports and Microsoft Power BI caters to small, medium, and large enterprises.

With regards to pricing, Power BI is billed monthly starting at $9.99/month, while Crystal Reports is billed only once for a lifetime per user starting at $495/user. JetViewer is a cloud-based and on-premise solution with data source linking and reporting tools, unlike Crystal Reports that is an on-premise solution.

JetViewer is more expensive since its starting price is $2,034/user, while Crystal Report pricing starts at $495/user. Both SAP crystal Reports and JetViewer caters to small, medium, and large enterprises.

Crystal Reports Pricing Information

Crystal Reports pricing is laid out in three plans. The first plan starts at $495/user and includes only one employee and five recipients. The second plan starts at $1,529 and consists of two employees and 50 recipients, while the third plan starts at $11,934 with two employees creating reports and other 25 running reports on demand, as well as 250 recipients. Compared to other alternatives, Crystal Reports pricing can be considered above average.

Crystal Reports demo

25 questions to ask the vendor on Crystal Reports demo

Is Crystal Reports the right software for me?

Crystal Reports is designed to serve the small, mid-size, and large businesses. It is suitable for organizations as well as individuals as well as decision-makers and business intelligence. Some of the companies using Crystal reports include Netsmart Technologies, Sutter Health, UnitedHealth Group, Farmers Insurance, Forecast International, and many more.

Crystal Reports Categories

Query and Report Writer
Mobile BI
Data Discovery
Cloud BI
BI
Analytics
BI & Analytics
Visual Analytics

Specifications

Company:
Address: Walldorf, Germany
Website:Crystal Reports
Customers: Start up, Small business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows, Linux

Crystal Reports Features

Multy Languages
OLAP

Crystal Reports Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
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ITQlick Score
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Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
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70/100
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Pricing not available
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15
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