Crystal Reports Review - why 3.3 stars?

Crystal Reports Review
ITQlick Score: 87/100
ITQlick Rating: (3.3/5)
Pricing: 2/10 - low cost
Category: Query and Report Writer -> Crystal Reports
Ranking:Ranked 4 out of 45 Query and Report Writer systems
Company: SAP
Pricing: starts at $495 per license
Typical customers: Start up, Small business
Platforms: Desktop, Cloud
Links: Crystal Reports pricing, Crystal Reports alternatives

Shlomi LaviShlomi Lavi / updated: Aug 09, 2020

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is Crystal Reports?

Crystal Reports is an on-premise querying and reporting software that is installed on the Windows platform. This solution enables the user to write customized reports from various data sources, display KPIs, and other metrics, as well as visualize data in scorecards and dashboards.

All these functionalities are driven by some key features which include data source connectors, automated reports, report export, customizable dashboard, ad hoc analysis, and many more. Crystal Reports is a product of SAP SE, a German-based company that was founded in 1972. SAP is a global software company with offices in 130 countries and over 98,600 employees globally.

What is Crystal Reports rating? ()

The rating of Crystal Reports is 3.3 stars out of 5 and the total score is 87 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Crystal Reports's typical customers?

Crystal Reports is best for small businesses because it has been created for it. It could be used by customers from around the world, and across all industries. SAP has realized that SMEs also needed Business Intelligence to further growth, which is why they came up with Crystal Reports. Currently, approximately 10,000 users trust this software.

Is Crystal Reports the best Query and Report Writer?

Crystal Reports is ranked 4 out of 45 software in their category (Query and Report Writer systems).

What are their main features and functionalities?

Small enterprises face different challenges in their IT. Implementing Crystal Reports makes the difference for you since you can have that remarkable success all companies would want. This software provides crucial reporting, dashboard and visualization tools. You can have one data model wherein all information will be consistently viewed which saves time and cost. Ad hoc queries’ immediate answers could all be found with the help of this app because it is powered with SAP BusinessObjectsExplorer that even supports mobile device.

Reports will be as creative and of high quality using dashboards and SAP Lumira. They can be integrated with other business professionals in use such as MS Windows programs. Since it uses the same technology as SAP BusinessObjects Business Intelligence, files you create in Crystal reports could be used in the said platforms, which extends functionality.

What are Crystal Reports's pros? (5 Pros)

  • Allows user to define multiple data sources.
  • Ability to handle complex queries and allows incorporation of SQL statements.
  • Reports can be easily accessed through Microsoft Office documents.
  • Ability to link with third-party applications quickly through JAVA, XML, and APIs.
  • It is available for free 30-day trial, which shows the vendor’s desire to offer an efficient solution to SMEs

What are Crystal Reports's cons? (2 cons)

  • Steep learning curve.
  • The graphical interface lacks some advanced functionalities.

Who are their main alternatives?

The two main competitors of Crystal Reports include Power BI and JetViewer. Unlike Crystal Reports, which is an on-premise tool, Power BI is cloud-based as well as on-premise business intelligence and reporting tool. Both SAP Crystal Reports and Microsoft Power BI caters to small, medium, and large enterprises.

With regards to pricing, Power BI is billed monthly starting at $9.99/month, while Crystal Reports is billed only once for a lifetime per user starting at $495/user. JetViewer is a cloud-based and on-premise solution with data source linking and reporting tools, unlike Crystal Reports that is an on-premise solution.

JetViewer is more expensive since its starting price is $2,034/user, while Crystal Report pricing starts at $495/user. Both SAP crystal Reports and JetViewer caters to small, medium, and large enterprises.

What is the cost of Crystal Reports?

The cost of license starts at $495 per license. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Crystal Reports

What should you ask SAP during a demo session? (65 questions)

Schedule a demo with Crystal Reports and access 65 must ask questions for the vendor while watching Crystal Reports in action. Visit the vendor's website here.

Is it the right software for you?

Crystal Reports is designed to serve the small, mid-size, and large businesses. It is suitable for organizations as well as individuals as well as decision-makers and business intelligence. Some of the companies using Crystal reports include Netsmart Technologies, Sutter Health, UnitedHealth Group, Farmers Insurance, Forecast International, and many more.

Crystal Reports's list of categories:

BI & Analytics
Data Analysis Tools
Business Intelligence
Cloud BI
Reporting
Mobile BI
Query and Report Writer
Visual Analytics

Crystal Reports's list of features:

Multy Languages
OLAP

Crystal Reports Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Crystal
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
87/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$495 per license
Functionality
10
Compare
Logikcull
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
90/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
8/10
License pricing license pricing (if provided by the software vendor)
$250 per month
Functionality
24
Stimulsoft
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
90/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.8/10
License pricing license pricing (if provided by the software vendor)
$799.95 per license
Functionality
3
Zoho
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
89/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$25 per month
Functionality
22
Review
Concordance
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
86/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
20
Author
Shlomi Lavi - admin

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.