CSB Review - why 4.4 stars?

CSB Review
ITQlick Score: 88/100
ITQlick Rating: (4.4/5)
Pricing: 2.6/10 - low cost
Category: Human Resources -> CSB
Ranking:Ranked 31 out of 534 Human Resources systems
Company: Cornerstone OnDemand, Inc
Pricing: starts at $235 per month
Typical customers: Medium business
Platforms: Desktop, Cloud
Links: CSB pricing, CSB alternatives

Shlomi LaviShlomi Lavi / updated: May 13, 2022

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What is CSB and its features?

Cornerstone CSB software solution is a human resource management software that helps clients manage their workplace processes including training and performance reviews. With the CSB software, clients can develop and engage their employees without using an IT department or a Human Resources department. The software is simple to use and can be implemented immediately. The software can also be integrated so that it grows along with the business to learn and track progress, and get insights with real-time data. Cornerstone was established in 1999 and has 500-1000 employees. The company has headquarters found in Santa Monica, California.

What is CSB rating?

The rating of CSB is 4.4 stars out of 5 and the total score is 88 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses CSB?

CSB is best for small to medium sized business in the industries of technology, business services, retail, education, manufacturing, and governmentt and healthcare. The software can also be used in several other industries including accounting, legal, advertising, hospitality, agriculture, financial services, banking, engineering, broadcasting, electronics, call centers, and constriction. The software is used by thousands of companies and clients all over the world. Among the most prominent clients of CSB includes Turner, Virgin Media, and Commonwealth Bank.

Is it easy to use?

Yes, CSB makes it fairly easy to use. This product is user friendly and intuitive.

Is CSB cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently CSB can't be accessed on mobile, you would need to access it from your computer.

Is CSB the best Human Resources system?

CSB is ranked 31 out of 534 software in their category (Human Resources systems).

What are their main features and functionalities?

CSB can help your business through different kinds of performance management tools that can create performance reviews which can be beneficial for everyone including employees, managers, and the HR. These automated performance reviews feature 360 feedback and self assessments. Users can also use this tool to track their progress or the progress of their employees, and build development plans. The software helps companies recognize employees that exceed their expectations and employees that are underperforming. This is done with a helicopter view of the entire company, and uses data analytics to undercover the business weaknesses and strengths, as well monitor and assign employee objectives and goals.

CSB also offers a learning and training features that helps organizations to engage, train and develop the employees as the company also continues to grow. The software also allows users to customize development and learning for all employees, build SCROM courses or access the content library of Cornerstone, monitor and assign training for compliance reporting, and recognize success with achievement badges. The software is a SaaS system and can be used without a contract, making it easier to integrate the software into the company system.

What are CSB's pros? (5 Pros)

  • CSB has Social networking links on their site
  • CSB-system is easy to use
  • CSB offers a free demo
  • The software is efficient for the management of inventory and procurement
  • The software is feature-rich

What are CSB's cons? (5 cons)

  • CSB does not support mobile applications
  • The software has limited language packs outside of English
  • CSB has limited OS support
  • CSB does not have a forum for user interaction and collaboration
  • The software does not offer a free version

Who are their main alternatives?

CSB-Systems competes with other ERP/human resources systems like SAP ERP, IFS, and Ramco ERP. We will compare these ERP/human resources systems in some specific aspects below.
  • Functionality: CSB-Systems offers features like Core Processes, Traceability & Quality Management, Finances & Controlling, Standard Interfaces Financial Accounting Software, Standard Interfaces Group ERP, Standard Hardware Interfaces (CSB-Rack, Scales, Mobile Devices, Cash Registers), Standard Interfaces Equipment & Machines, Customizable Processes, Fulfillment of Trade Requirements, etc. SAP ERP offers features like Asset Management, Manufacturing, R&D And Engineering, Sales, Service, Sourcing & Procurement, Supply Chain, Financial Management (available in CSB-Systems), HR Management, Inventory Management, Marketing Automation, Order Management, Performance Metrics, Project Management, etc.

    IFS offers features like Finance, Human Capital Management, Commerce, Customer Relationship Management, Manufacturing, Supply Chain Management, Procurement (available in SAP ERP), Projects, etc. Ramco ERP offers features like Enterprise Asset Management, Production, Finance, Supply Chain Management, Project Management, CRM, Distribution Management, Financial Management, HR Management, Reporting/Analytics, Supply Chain Management, Warehouse Management, Inventory Management, Order Management, Project Management (available in IFS), Purchase Order Management, etc.
  • Customers/Industries: CSB targets Food & Beverages, Meat, Trade & Logistics, Chemicals, Pharmaceuticals, and Cosmetics. CSB-systems has customers like Sopraco Group, the Swiss Bell Food Group, Privatmolkerei Bechtel, Freshpork, Gramex, Plukon, etc. SAP ERP targets Energy & Natural Resources, Financial Services, Cargo Transportation & Logistics, Engineering, Construction, and Operations, Media, Passenger Travel & Leisure, Professional Services, Sports & Entertainment, Telecommunications, Agribusiness, Consumer Products, Fashion, Life Sciences, Retail, Wholesale Distribution, Aerospace and Defense, Automotive, High Tech, Industrial Machinery, and Components, etc. Seagate and Mercitalia uses SAP ERP.

    IFS targets Energy, Utilities & Resources, Manufacturing, Service Industries, and Construction & Engineering. IFS has customers like Anticimex, Mosty Lodz, Cheer Pack, Moelven Industrier, Burmeister and Wain Scandinavian, Associa, KLN Family Brands, Multiplex, Babcock, Sunshine Healthcare, Spencer Technologies, SDIC, Royal IHC, Pukka Pies, Cleaver-Brooks, Vigor, Sysmex, etc. Ramco ERP targets Third Party Logistics, Freight Forwarders, and Courier Service Providers. Ramco ERP has customers like Coca Cola, Iberia Maintenance, Bristow Helicopters, Haeco, Cameron, Searoad, Swatch, Lubrizol, Honeywell, Db-Schenker, Airbus Helicopters, Tafe, Nationwide Express, Redtag, Dabur, Columbia Helicopters, Standard Chartered, Norske Skog, Hevilift, Ramco Cements, etc.
  • Cost: The license cost information for CSB-systems and all their alternatives is unavailable.
  • Cloud-based/On-premise: CSB-systems and all their alternatives are cloud-based. CSB-systems and all its alternatives have an on-premise version for Windows and Linux.
  • Scalability: All the mentioned alternatives of CSB-systems can accommodate organizations of all sizes.
  • Support: CSB-System offers Knowledge Base, 24/7 (Live Rep), and Chat support channels. SAP ERP offers an Email/Help Desk, Knowledge Base, Phone Support, and Chat. IFS offers an Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), and Chat, while Ramco ERP offers Phone Support, 24/7 (Live Rep), and Chat.

What is the cost of CSB?

The cost of license starts at $235 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.6 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for CSB. You can also find here pricing information from CSB's website.

What should you ask Cornerstone OnDemand, Inc during a demo session? (65 questions)

Schedule a demo with CSB and access 65 must ask questions for the vendor while watching CSB in action.

Where CSB is used?

CSB-systems cover everything from front-office business information, process control, and production planning through QA/traceability and yield management. Bread & Bakery, Delicatessen, Fish, Meat, Beverages, Dairy Products, and Confectionery are examples of industry-specific solutions. CSB-Systems has customers like Marmo Retail, DZ Klatovy, Bivoj, Kneuss, HUG AG, Trota Oro, Falorni, Franzin, etc.

List of categories

Employee Management
Employee Recognition
Employee Scheduling
Employee Onboarding
HR Analytics
Recruitment
Workforce Management

List of features

Appraisal Performance
Benefits Administration
Employee Self-Service
HR Management
LMS
Performance Record
Recruiting
Software Customization
Applicant Tracking
Pre-Employment Testing
Recruiting Management
Recruiting Management
Reference Checking
Resume Database
Social Networking

CSB Vs. Alternatives

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Workday
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3
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.