CSDP Service Relationship - Top Competitors (Jul 2022)
Compare Pricing
| ITQlick Score: | 82/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Customer Service -> CSDP Service Relationship review -> CSDP Service Relationship competitors |
| Ranking: | Ranked 6 out of 46 Customer Service systems |
| Company: | CSDP |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | CSDP Service Relationship review, CSDP Service Relationship pricing guide |
Shlomi Lavi / updated: Jul 16, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
CSDP Service Relationship vs. Alternatives in 2024
Some of the key competitors for CSDP Service Relationship are FieldAware and Odyssee FSM.FieldAware is a cloud based field service application that includes mobility solutions for access by in field technicians to monitor work schedules, access maintenance information, as well as update status. Its features include service estimation & quotations, work orders and scheduling, as well as invoicing & collections. Customers also have access to online portals to request maintenance and track status, and there are options to integrate with other applications using open APIs.
CSDP Service Relationship on the other hand is also cloud based with similar features to FieldAware. However it has additional features that include service center management, spare parts inventory control, knowledge bases for product & technical information, as well as technician time & attendance solutions. Other options include a contracts management module to review warranty & service entitlements for clients, as well as an integrated contact center to handle client service needs.
Another option is provided by Odyssee FSM Software which links all technician mobile devices with GPS tracking systems to identify location, job time spent and intelligently route them so that work order assignments are optimized. While the product is cloud based, it also has business analytic tools to monitor service delivery performance, with technicians having the option to handle mobile payments and electronic signatures for completed work.
While CSDP Service Relationship does not provide these services currently, it does support reverse logistics which entails more efficient inventory management by forecasting customer demand to ensure the correct stock is available to meet maintenance needs.
CSDP Service Relationship alternatives - for small & large Business
Here are the top 4 alternatives to CSDP Service Relationship that are worth checking out: Customer Thermometer for SMBs, Zoho Support for large size business, Kayako Fusion for growing companies, and Request Tracker for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.