Customer Advocacy Review - why 4.9 stars?

Shlomi Lavi / updated: Apr 07, 2021

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What is Customer Advocacy?

Customer Advocacy is a gamification and referral management platform for businesses of all sizes. It helps in the promotion of branded customer advocacy programs and also offers tracking and analysis services. The platform was developed and launched by CustomerAdvocacy.com headquartered in Edinburgh, United Kingdom.

Who is it best for?

Customers of the software include businesses of all sizes and types. For professional training purposes, the software can be deployed in such industries as financial services, retail and wholesale, education, government, technology and media, and others. Some notable clients of the software include Axios Systems, Union Tech, and E8 Social etc.

Main features and functionalities

Customer Advocacy offers special rewards for customers who refer the brand of the company to their contacts in order to increase brand awareness. Audiences are also reached through a variety of popular platform such as social media, company websites, and through other marketing techniques. The target advocates of the company are kept in contact through email and social media.

The software also offers a customer referral management system for effective tracking of the results of marketing campaigns. Success of specific challenges and influence of advocates can also be tracked. Other services include role-based sales access, engagement through challenges and badges, and advocacy programs across multiple countries.

What is the actual cost?

The cost of license starts at $600 per month. ITQlick pricing score is 3.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Customer Advocacy.

How it stacks up?

Access a head to head analysis of Customer Advocacy vs alternative software solutions.

Frequently Asked Questions (FAQs)