Customer Suite Review - why 4.2 stars?
Compare PricingITQlick Score: | 62/100 |
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ITQlick Rating: |
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Pricing: | 4.6/10 - average cost |
Category: | CRM -> Customer Suite review |
Ranking: | Ranked 365 out of 605 CRM systems |
Company: | ACUMATICA |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Cloud |
Links: | Customer Suite pricing, Customer Suite alternatives |
Shlomi Lavi / updated: Jun 10, 2022
Other than custom user interface, the software offers dashboard customization, forecasting customization, and customizable forms and fields. For information security, it offers data encryption and security admin profiles. Other important capabilities include multi-currency support, product cataloging, referral tracking, lead tracking, mailing list management, workflow management, and others.
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Table of Contents
What is Customer Suite?
Acumatica Customer Management suite is a web based customer management software solution for small and medium businesses. Its capabilities include marketing campaign management, customer service, collaboration, and others. The software was designed and launched by Acumatica Inc headquartered in Washington, United States.Who is it best for?
Customers of the software mainly include small and medium businesses hailing from diverse industries. Major industries where it can be used include technology and IT services, education, healthcare and hospitality, retail and wholesale, financial services, and others. Some notable clients of the software include SWISSPHONE US, S&S ActiveViewer, and KFC etc.Main features and functionalities
The software offers various sales automation tools for information flow improvement and reduction in sales cycles. It also focuses on increasing close rates and improving sales efficiency. Integrated marketing tools are offered to manage leads, measure marketing campaign performance, and improve conversions. Its customer service capabilities include case management, knowledge base, and customer service integration.Other than custom user interface, the software offers dashboard customization, forecasting customization, and customizable forms and fields. For information security, it offers data encryption and security admin profiles. Other important capabilities include multi-currency support, product cataloging, referral tracking, lead tracking, mailing list management, workflow management, and others.
What is the actual cost?
ITQlick pricing score is 4.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Customer Suite. You can also find here pricing information from Customer Suite's website.How it stacks up?
Access a head to head analysis of Customer Suite vs alternative software solutions. ITQlick rating
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Frequently Asked Questions (FAQs)
List of categories
CRM
List of features
Data Import/Export
Basic Reports
Online Customer Support
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.