Customer Thermometer - Top 13 Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Customer
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
97/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.8/10
License pricing license pricing (if provided by the software vendor)
$29 per month
Functionality
9
Best for SMBs
Zoho
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
94/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.6/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Functionality
43
Review
Best for Enterprise
Cisco
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
85/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.6/10
License pricing license pricing (if provided by the software vendor)
$24 per user/month
Functionality
6
Review
Growing
Kayako
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
80/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$15 per user/month
Functionality
26
Review
Free version
CloudCherry
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
76/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
Has a free version
Functionality
18

Customer Thermometer top competitors and alternatives in 2021

Shlomi LaviShlomi Lavi / updated: Apr 29, 2021

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

Customer Thermometer Review
ITQlick Score: 97/100
ITQlick Rating: (4.8/5)
Pricing: 5.8/10 - average cost
Category: Customer Service -> Customer Thermometer -> Customer Thermometer alternatives
Ranking:Ranked 1 out of 46 Customer Service systems
Company: Customer Thermometer
Pricing: starts at $29 per month
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Desktop
Links: Customer Thermometer review, Customer Thermometer pricing

Customer Thermometer is a fantastic tool with many features, but it’s important to make sure you’re choosing the right Customer Service software for your company and its unique needs. Customer Thermometer has some strong competitors and alternatives, and there’s a chance that one of them might be a better fit for your company.

Who are Customer Thermometer main alternatives?

Here are the top 4 alternatives to Customer Thermometer that are worth checking out: Zoho Support for SMBs, Cisco WebEx Support Center for large size business, Kayako Fusion for growing companies, and CloudCherry for startups and SMBs.

1. Zoho Support - Best for SMBs

Zoho Support is an alternative Customer Service software, Zoho Support used on the cloud, Customer Thermometer can be used on the cloud. Zoho Support, with a pricing score of 3.6 is considered less expensive to implement than Customer Thermometer with a score of 5.8.

Zoho Support is rated 5 stars by ITQlick experts, both software products offer a good range of features (Zoho offers 43 main features).

Compare head to head: Zoho Support Vs Customer Thermometer

2. Cisco WebEx Support Center - Best for Large Business

Cisco WebEx Support Center is an alternative Customer Service software, Cisco WebEx Support Center used on the cloud, Customer Thermometer can be used on the cloud. Cisco WebEx Support Center, with a pricing score of 6.6 is considered more expensive to implement than Customer Thermometer with a score of 5.8.

Cisco WebEx Support Center is rated 3.1 stars by ITQlick experts, both software products offer a good range of features (Cisco offers 6 main features).

Compare head to head: Cisco WebEx Support Center Vs Customer Thermometer

3. Kayako Fusion - Best for Growing Companies

Kayako Fusion is an alternative Customer Service software, Kayako Fusion used on the cloud, Customer Thermometer can be used on the cloud. Kayako Fusion, with a pricing score of 3.2 is considered less expensive to implement than Customer Thermometer with a score of 5.8.

Kayako Fusion is rated 3.3 stars by ITQlick experts, both software products offer a good range of features (Kayako offers 26 main features).

Compare head to head: Kayako Fusion Vs Customer Thermometer

4. CloudCherry - Best for NO Budget or Start up Companies

CloudCherry is an alternative Customer Service software, CloudCherry installed on-premises or used cloud based, Customer Thermometer can be used on the cloud. CloudCherry, with a pricing score of 5.4 is considered less expensive to implement than Customer Thermometer with a score of 5.8.

CloudCherry is rated 4 stars by ITQlick experts, both software products offer a good range of features (CloudCherry offers 18 main features).

Compare head to head: CloudCherry Vs Customer Thermometer

5. Pipeline Pilot

Pipeline Pilot is an alternative Customer Service software, Pipeline Pilot cloud, Customer Thermometer can be used on the cloud. Pipeline Pilot, with a pricing score of 5.6 is considered less expensive to implement than Customer Thermometer with a score of 5.8.

Pipeline Pilot is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (Pipeline offers 4 main features).

Compare head to head: Pipeline Pilot Vs Customer Thermometer

6. Sales Service Cloud

Sales Service Cloud is an alternative Customer Service software, Sales Service Cloud used on the cloud, Customer Thermometer can be used on the cloud. Sales Service Cloud, with a pricing score of 4.2 is considered less expensive to implement than Customer Thermometer with a score of 5.8.

Sales Service Cloud is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Sales offers 43 main features).

Compare head to head: Sales Service Cloud Vs Customer Thermometer

7. CSDP Service Relationship

CSDP Service Relationship is an alternative Customer Service software, CSDP Service Relationship installed on-premises or used cloud based, Customer Thermometer can be used on the cloud. CSDP Service Relationship, with a pricing score of 4 is considered less expensive to implement than Customer Thermometer with a score of 5.8.

CSDP Service Relationship is rated 3 stars by ITQlick experts, both software products offer a good range of features (CSDP offers 23 main features).

Compare head to head: CSDP Service Relationship Vs Customer Thermometer

8. HEAT Cloud Solutions

HEAT Cloud Solutions is an alternative Customer Service software, HEAT Cloud Solutions installed on-premises or used cloud based, Customer Thermometer can be used on the cloud. HEAT Cloud Solutions, with a pricing score of 5.2 is considered less expensive to implement than Customer Thermometer with a score of 5.8.

HEAT Cloud Solutions is rated 4 stars by ITQlick experts, both software products offer a good range of features (HEAT offers 33 main features).

Compare head to head: HEAT Cloud Solutions Vs Customer Thermometer

9. Envision Med Spa

Envision Med Spa is an alternative Customer Service software, Envision Med Spa cloud, Customer Thermometer can be used on the cloud. Envision Med Spa, with a pricing score of 5.6 is considered less expensive to implement than Customer Thermometer with a score of 5.8.

Envision Med Spa is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (Envision offers 6 main features).

Compare head to head: Envision Med Spa Vs Customer Thermometer

10. Healthcare Relationship Cloud

Healthcare Relationship Cloud is an alternative Customer Service software, Healthcare Relationship Cloud installed on-premises or used cloud based, Customer Thermometer can be used on the cloud. Healthcare Relationship Cloud, with a pricing score of 4 is considered less expensive to implement than Customer Thermometer with a score of 5.8.

Healthcare Relationship Cloud is rated 2.8 stars by ITQlick experts, both software products offer a good range of features (Healthcare offers 10 main features).

Compare head to head: Healthcare Relationship Cloud Vs Customer Thermometer

11. Supportbench Software

Supportbench Software is an alternative Customer Service software, Supportbench Software installed on-premises or used cloud based, Customer Thermometer can be used on the cloud. Supportbench Software, with a pricing score of 2.6 is considered less expensive to implement than Customer Thermometer with a score of 5.8.

Supportbench Software is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Supportbench offers 3 main features).

Compare head to head: Supportbench Software Vs Customer Thermometer

12. ServiceNow

ServiceNow is an alternative Customer Service software, ServiceNow installed on-premises or used cloud based, Customer Thermometer can be used on the cloud. ServiceNow, with a pricing score of 4 is considered less expensive to implement than Customer Thermometer with a score of 5.8.

ServiceNow is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (ServiceNow offers 31 main features).

Compare head to head: ServiceNow Vs Customer Thermometer

13. Oracle Service Cloud

Oracle Service Cloud is an alternative Customer Service software, Oracle Service Cloud installed on-premises or used cloud based, Customer Thermometer can be used on the cloud. Oracle Service Cloud, with a pricing score of 8 is considered more expensive to implement than Customer Thermometer with a score of 5.8.

Oracle Service Cloud is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Oracle offers 14 main features).

Compare head to head: Oracle Service Cloud Vs Customer Thermometer


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Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.