Customer Thermometer - Top Competitors (Mar 2022)
Compare Pricing
| ITQlick Score: | 97/100 |
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| ITQlick Rating: |
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| Pricing: | 5.8/10 - average cost |
| Category: | Customer Service -> Customer Thermometer review -> Customer Thermometer competitors |
| Ranking: | Ranked 1 out of 46 Customer Service systems |
| Company: | Customer Thermometer |
| Pricing: | starts at $29 per month |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop |
| Links: | Customer Thermometer review, Customer Thermometer pricing guide |
Shlomi Lavi / updated: Mar 08, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Customer Thermometer vs. Alternatives in 2024
This customer survey software competes with other top customer feedback platforms, and its closest alternatives are GetFeedback, Netigate, and Alchemer. Here are how these systems compare to Customer Thermometer.- Functionality: The Customer Thermometer features Set your survey (s) to send at a specified time, Lock responses after a specific time, Reminder survey function for non-responders, Master lists feature for managing CSV uploads, Unsubscribe management features, Instant survey design wizard, Icon library, icon playground, Custom icon upload; create your own, Archive for older surveys and blasts, Closed Loop process for customer follow-ups, etc. Compared to its alternatives, the Customer Thermometer has the Context sensitive landing pages feature that lacks close alternatives.
- Customers/Industries: In terms of industries, Customer Thermometer targets the Transportation and Logistics, IT and Managed Service Providers, Education, Accountancy and Professional Services, Retail and eCommerce, BPO and Outsourcers, Facilities Management, Training Providers, Telco/ISP, and Medical/Social Care industries. Compared to its alternatives, Netigate targets the Building and construction and Automotive industries, Alchemer targets the Education, Healthcare, Non-profits, and Government industries.
- Cost: Customer Thermometer has a license price starting from $29 per month. Compared to its competitors, all its close alternatives do not have their license plans made public. According to industry expert cost research, Customer Thermometer is cost-rated at 2.9/5. This means it is an average-cost customer satisfaction survey software. The rating system considers softwares rated 1-2 as low-cost, 2.5-3.5 as average-cost, and 4-5 as high cost.
- Cloud-based/On-premise: In terms of deployment, Customer Thermometer and its alternatives are cloud-based systems.
- Support: Customer Thermometer and Alchemer offers various support channels like Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), and Chat. Netigate and Getfeedback offer similar support channels except for 24/7 (Live rep).
Customer Thermometer alternatives - for small & large Business
Here are the top 4 alternatives to Customer Thermometer that are worth checking out: Zoho Support for SMBs, Cisco WebEx Support Center for large size business, Kayako Fusion for growing companies, and Request Tracker for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.