CustomerSure Review - why 4.3 stars?
Compare PricingITQlick Score: | 53/100 |
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ITQlick Rating: |
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Pricing: | 6.8/10 - high cost |
Category: | Survey Software -> CustomerSure review |
Ranking: | Ranked 39 out of 45 Survey Software systems |
Company: | CustomerSure |
Pricing: | starts at $39 per user/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Cloud |
Links: | CustomerSure pricing, CustomerSure alternatives |
Shlomi Lavi / updated: Oct 23, 2019
CustomerSure allows publishing of customer feedback directly on the website for enhanced customer engagement. Complaints and feedback with low score can be filtered to spot the problems and fix them. Other important capabilities include data drilling-down, individual scores and feedback, and data import and export etc.
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Table of Contents
What is CustomerSure?
CustomerSure is a customer feedback management solution for businesses of all sizes. Its capabilities include feedback surveys, service dashboard, review publishing, and others. The software was designed and launched by CustomerSure Ltd headquartered in United Kingdom.Who is it best for?
Customers of the software include businesses of all sizes and a variety of types. Major industries where it can be used include retail and wholesale, marketing and advertisement, recruitment and HR consultancy, B2B services, e-commerce, financial services, and others. Some notable clients of the software include Get Busy Store, Ewan Bramley Dental Care, and Silverstone Building Consultancy etc.Main features and functionalities
The software helps in keeping track of customer feedback through satisfaction surveys. Other than using the pre-loaded templates of these surveys, new and customized surveys can also be created. It also helps in the identification of specific customer needs and taking of direct action form the customer service dashboard.CustomerSure allows publishing of customer feedback directly on the website for enhanced customer engagement. Complaints and feedback with low score can be filtered to spot the problems and fix them. Other important capabilities include data drilling-down, individual scores and feedback, and data import and export etc.
What is the actual cost?
The cost of license starts at $39 per user/month. ITQlick pricing score is 6.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for CustomerSure.How it stacks up?
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Frequently Asked Questions (FAQs)
List of categories
CRM
List of features
Data Import/Export
Basic Reports
Online Customer Support
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.