Cybex Enterprise Retail Suite Review - why 4.8 stars?

Cybex Enterprise Retail Suite Review
ITQlick Score: 80/100
ITQlick Rating:
Pricing: 6/10 - average cost
Category: Retail & POS -> Cybex Enterprise Retail Suite review
Ranking:Ranked 152 out of 431 Retail & POS systems
Company: Cybex Systems
Pricing: starts at $100 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Cybex Enterprise Retail Suite pricing, Cybex Enterprise Retail Suite alternatives
Shlomi LaviShlomi Lavi / updated: Oct 04, 2022

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What is Cybex Enterprise Retail Suite?

Cybex Enterprise Retail Suite is an enterprise retail system that can help retailers with 5 to 300 retail stores. The complete retail suite offers inventory management, POS, distribution, warehouse management, merchandising, customer traffic, eCommerce and other necessary retail functions. The leading-edge technology used in this suite provides better scalability, flexibility and is also easy to use.

Cybex Systems, the company behind Cybex Enterprise Retail Suite, was founded back in 1986. Cybex Enterprise Retail System is a flagship product of Cybex Systems and it offers some innovative technology and designs that are not seen in other similar tools.

Who is it best for?

Cybex Enterprise Retail Suite is specifically designed for retail companies involved with sporting, footwear and clothing goods. Mid-tier retailers with 5 to 300 retail stores can use this complete retail suite. CVC LTD and Skywalker Ltd are some of the clients of Cybex Enterprise Retail Suite.

Main features and functionalities

Cybex Enterprise Retail Suite works as a complete retail suite with head office, POS, customer traffic, financials integration, merchandise assortment plan, business intelligence, sales audit, customer marketing, merchandising, warehouse management, eCommerce and sales order features.

The business intelligence feature can help users with operation management, labor management, distribution and resource planning, improve resource utilization and reduced inventory. Other notable features of BI are BI data warehouse, ad-hoc queries, rich analysis capabilities, templates and action tools.

The CRM part of this solution offers campaign management, marketing events, customer segmentation and rank and customization features. Users can enjoy data mining and analytics, promotion planning, customer management and advanced query selection features using the CRM tool.

The sales audit part offers trickle polling of POS data, bank deposit reconciliation, loss prevention analysis, role-based security, improved internal controls and increased productivity features.

What is the actual cost?

The cost of license starts at $100 per user/month. ITQlick pricing score is 6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Cybex Enterprise Retail Suite. You can also find here pricing information from Cybex Enterprise Retail Suite's website.

Pros

  • Cybex Enterprise Retail Suite is great for retailers with 5 to 300 retail stores
  • Cybex Enterprise Retail Suite supports fully integrated accounting for general ledger, accounts receivable and accounts payable
  • The enterprise retail suite of Cybex offers business intelligence feature unlike other similar tools
  • The enterprise retail suite uses a SQL server database to give you easy access to your data
  • The enterprise retail suite offers phone and online customer support and full training manuals if needed

Cons

  • Cybex Enterprise Retail Suite doesn’t offer any mobile dedicated app for iOS or Android devices
  • Cybex Enterprise Retail Suite doesn’t offer job scheduling features like other similar tools
  • The customer support of Cybex Enterprise Retail Suite doesn’t offer any 24/7 live phone support
  • The enterprise retail suite doesn’t offer any free demo like other similar tools
  • The enterprise retail suite is only available in English and French as of this time

How it stacks up?

Access a head to head analysis of Cybex Enterprise Retail Suite vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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Cybex En...
ITQlick rating
4.8/5
Score
80/100
Pricing
6/10
License pricing
$100 per user/month
Functionality
26
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ShopKeep...
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4.3/5
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99/100
Pricing
2.4/10
License pricing
$49 per month
Functionality
11
Rezku
ITQlick rating
4.7/5
Score
96/100
Pricing
2/10
License pricing
$99 per license
Functionality
16
Review
NetSuite...
ITQlick rating
3.8/5
Score
96/100
Pricing
7.8/10
License pricing
Pricing not available
Functionality
20
Epos Now
ITQlick rating
4.2/5
Score
95/100
Pricing
2.6/10
License pricing
$39 per user/month
Functionality
18

Frequently Asked Questions (FAQs)

Is it the best Retail & POS system?

Cybex Enterprise Retail Suite is ranked 152 out of 431 software in their category (Retail & POS systems).

How they are rated on ITQlick?

The rating of Cybex Enterprise Retail Suite is 4.8 stars out of 5 and the total score is 80 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Cybex Enterprise Retail Suite makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Cybex Enterprise Retail Suite on your mobile/smart phone.

Differences between Cybex Enterprise Retail Suite and alternatives?

The most popular alternatives to Cybex Enterprise Retail Suite in 2023: ShopKeep by Lightspeed, NetSuite for Retail, Rezku, Revel POS, Epos Now. Access the complete competitors analysis here - Cybex Enterprise Retail Suite VS Retail & POS Software alternatives.

List of categories

Clothing Store Inventory POS
Florist POS Systems
Furniture Store POS
Gift Shop POS
iPad POS
Jewelry Store POS
Merchandising POS
Rental
Retail Analytics POS
Retail CRM POS
Retail Customer Management
Retail Inventory POS

List of features

Billing/Invoicing
Campaign Management
Customer Database
Sales Forecasting
Sales Reports

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.