Decibel Insight Review - why 4.9 stars?

Decibel Insight Review
ITQlick Score: 50/100
ITQlick Rating:
Pricing: 4.4/10 - average cost
Category: Customer Experience Management -> Decibel Insight review
Ranking:Ranked 19 out of 22 Customer Experience Management systems
Company: Decibel Insight
Pricing: starts at $400 per user/month
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Desktop
Links: Decibel Insight pricing, Decibel Insight alternatives
Shlomi LaviShlomi Lavi / updated: Sep 17, 2019

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What is Decibel Insight?

Decibel Insight is a web analytics solution for businesses of all sizes. Its services include advanced heatmaps, form analysis, A/B testing, segmentation, campaign tracking, and others. The software was designed and launched by Decibel Insight Limited headquartered in the United Kingdom.

Who is it best for?

The software is a viable solution for small and medium businesses as well as large enterprises. It can be deployed in any major industry including financial services, technology and software development, education, manufacturing and automation, and others. Some notable clients of the software include P&G, Nokia, and ASOS etc.

Main features and functionalities

Decibel Insight offers advanced segmentation services which can be used to break down and group the users. Customized advanced segments can be built and segments can be applied to any heat-maps. To optimize the conversation rate, the software offers A/B and multivariate testing and personalization services. Dynamic tracking of position and size of page on a specific website is also offered.

For all the site forms, the software offers measurements of key performance metrics. Page layouts can be optimized and barriers and distractions to conversion can be identified and removed. The software also offers creation of advanced segments based on form results. Other important capabilities include campaign tracking, IP lookup, and prototype analytics etc.

What is the actual cost?

The cost of license starts at $400 per user/month. ITQlick pricing score is 4.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Decibel Insight.

How it stacks up?

Access a head to head analysis of Decibel Insight vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Decibel ...
ITQlick rating
4.9/5
Score
50/100
Pricing
4.4/10
License pricing
$400 per user/month
Functionality
8
Compare
Enterpri...
ITQlick rating
3.2/5
Score
92/100
Pricing
7/10
License pricing
Pricing not available
Functionality
4
Pega CRM
ITQlick rating
3.8/5
Score
87/100
Pricing
4.8/10
License pricing
$90 per user/month
Functionality
4
Gainsight
ITQlick rating
4.3/5
Score
85/100
Pricing
5.4/10
License pricing
$2,500 per company/month
Functionality
12
InMoment...
ITQlick rating
3.1/5
Score
84/100
Pricing
7/10
License pricing
Pricing not available
Functionality
3

Frequently Asked Questions (FAQs)

Is it the best Customer Experience Management system?

Decibel Insight is ranked 19 out of 22 software in their category (Customer Experience Management systems).

How they are rated on ITQlick?

The rating of Decibel Insight is 4.9 stars out of 5 and the total score is 50 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Decibel Insight makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Decibel Insight can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Decibel Insight and alternatives?

The most popular alternatives to Decibel Insight in 2023: Enterprise Feedback, Pega CRM, Gainsight, InMoment Employee Engagement, Contentsquare. Access the complete competitors analysis here - Decibel Insight VS Customer Experience Management Software alternatives.

List of categories

BI & Analytics
Web analytics

List of features

Dashboard
Data Analysis Tools
Data analysis
Document Management
Data visualization
Content Management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.