Dell KACE M300 Review - why 3.4 stars?

Dell KACE M300 Review
ITQlick Score: 89/100
ITQlick Rating: (3.4/5)
Pricing: 4/10 - average cost
Category: Fixed Asset Management -> Dell KACE M300
Ranking:Ranked 2 out of 37 Fixed Asset Management systems
Company: Dell
Pricing: starts at $1,999 per license
Typical customers: Medium and large size businesses
Platforms: Desktop, Cloud
Links: Dell KACE M300 pricing, Dell KACE M300 alternatives

Shlomi LaviShlomi Lavi / updated: Jul 23, 2020

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is Dell KACE M300?

KACE is a cloud-based endpoint help desk, inventory & asset management, designed for small businesses solution. It is a comprehensive appliance-based help desk software solution that automates the repetitive management tasks, as well as offering incident management for the user or system issues.

Designed by Dell, KACE takes away the pain of hardware management. The core solutions include hardware management, IT asset management and software license compliance solutions. The solution enables the user to take an instant inventory of all the servers and PCs connected to the network. The solution helps track down rogue devices.

It also helps identify underutilized and unused equipment to help completely use the PC inventory and prevent redundant purchases. The IT asset management solution enables the user to reduce the time used to locate systems and determine configurations. The Dell KACE M300 helps reduce the variances of software from one system to another.

What is Dell KACE M300 rating? ()

The rating of Dell KACE M300 is 3.4 stars out of 5 and the total score is 89 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Dell KACE M300's typical customers?

The typical customers include the following business size: Medium and large size businesses.

Is Dell KACE M300 the best Fixed Asset Management?

Dell KACE M300 is ranked 2 out of 37 software in their category (Fixed Asset Management systems).

Who are their main alternatives?

The two main competitors of KACE include SysAid and Vision Helpdesk. Both SysAid and KACE are cloud-based IT asset management, help-desk and issue tracking solution. Dell KACE M300 is a product of Dell Technologies which is based in One Dell Way Round Rock, TX in the United States whereas SysAid is a product of SysAid Technologies which was founded in 2002 in Israel.

SysAid offers supports online, during the business hours and via a 24/7 live-rep and in contrary Dell KACE offers support online. Dell KACE offers training via documentation, and on the other hand, SysAid offers training via documentation, webinars, live-online and in-person.

Vision Helpdesk is a cloud-based help-desk solution just like Dell KACE. Dell KACE caters to small businesses whereas Vision HelpDesk caters to any business. Dell KACE M300 is a product of Dell Technologies which is based in the United States, and comparison Vision Helpdesk is a product of Vision Helpdesk which was founded in 2007 and based in India.

Vision Helpdesk offers support online, and during the business hours and on the other hand Dell KACE offers support online. Dell KACE offers training via documentation whereas Vision Helpdesk offers training documentation, webinars, live online and in-person.

What is the cost of Dell KACE M300?

The cost of license starts at $1,999 per license. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Dell KACE M300

What should you ask Dell during a demo session? (65 questions)

Schedule a demo with Dell KACE M300 and access 65 must ask questions for the vendor while watching Dell KACE M300 in action.

Is it the right software for you?

Dell KACE M300 is ideal for small businesses and organisations with over 100 endpoints with operating systems. It caters to multiple industries including education, retail, financial services, energy, healthcare, the federal government and original equipment manufacturers and more.

Dell KACE M300's list of categories:

Fixed Asset Management

Dell KACE M300's list of features:

Data Import/Export
Basic Reports
Online Customer Support

Dell KACE M300 Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
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Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.