Dell KACE M300 Review

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Dell KACE M300 Review

ITQlick rating
(3.4/5)

Starting from $1,999 per license

KACE is a cloud-based endpoint help desk, inventory & asset management, designed for small businesses solution. It is a comprehensive appliance-based help desk software solution that automates the repetitive management tasks, as well as offering incident management for the user or system issues.

  • ITQlick score: 89/100

    Main category: Fixed Asset Management

    Sub categories :

    • Fixed Asset Management

    Typical customer size: Medium business, Large business

Shlomi Lavi / updated: Jul 23, 2020

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What is Dell KACE M300 Used For?

KACE is a cloud-based endpoint help desk, inventory & asset management, designed for small businesses solution. It is a comprehensive appliance-based help desk software solution that automates the repetitive management tasks, as well as offering incident management for the user or system issues.

Designed by Dell, KACE takes away the pain of hardware management. The core solutions include hardware management, IT asset management and software license compliance solutions. The solution enables the user to take an instant inventory of all the servers and PCs connected to the network. The solution helps track down rogue devices.

It also helps identify underutilized and unused equipment to help completely use the PC inventory and prevent redundant purchases. The IT asset management solution enables the user to reduce the time used to locate systems and determine configurations. The Dell KACE M300 helps reduce the variances of software from one system to another.

Average Rating -

The rating of Dell KACE M300 is 3.4 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The typical customers include the following business size: Medium business, Large business.

Competitors & Alternatives

The two main competitors of KACE include SysAid and Vision Helpdesk. Both SysAid and KACE are cloud-based IT asset management, help-desk and issue tracking solution. Dell KACE M300 is a product of Dell Technologies which is based in One Dell Way Round Rock, TX in the United States whereas SysAid is a product of SysAid Technologies which was founded in 2002 in Israel.

SysAid offers supports online, during the business hours and via a 24/7 live-rep and in contrary Dell KACE offers support online. Dell KACE offers training via documentation, and on the other hand, SysAid offers training via documentation, webinars, live-online and in-person.

Vision Helpdesk is a cloud-based help-desk solution just like Dell KACE. Dell KACE caters to small businesses whereas Vision HelpDesk caters to any business. Dell KACE M300 is a product of Dell Technologies which is based in the United States, and comparison Vision Helpdesk is a product of Vision Helpdesk which was founded in 2007 and based in India.

Vision Helpdesk offers support online, and during the business hours and on the other hand Dell KACE offers support online. Dell KACE offers training via documentation whereas Vision Helpdesk offers training documentation, webinars, live online and in-person.

Dell KACE M300 Pricing Information

The cost of license starting from $1,999 per license. The experts at ITQlick has reviewed Dell KACE M300 pricing and gave the software a total cost of ownership (TCO) rating of 4 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Dell KACE M300 in action

Is it the right software for you?

Dell KACE M300 is ideal for small businesses and organisations with over 100 endpoints with operating systems. It caters to multiple industries including education, retail, financial services, energy, healthcare, the federal government and original equipment manufacturers and more.

Dell KACE M300 Categories

Fixed Asset Management

Specifications

Company:
Address: Texas, United States
Customers: Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows, Linux

Dell KACE M300 Features

Data Import/Export
Basic Reports
Online Customer Support

Dell KACE M300 Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Dell
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
89/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$1,999 per license
Hosting
NA
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
CHEMATIX
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
FlexNet
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
83/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
NA
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Horizon
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
81/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
ManageEngine
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
80/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$495 per user/year
Hosting
On premise and Cloud
Functionality score
24
Fit small business
Fit medium business
Fit large business
Software review
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.