Deputy Pricing Guide (Apr 2022)

Deputy Review
ITQlick Score: 90/100
ITQlick Rating: (4.7/5)
Pricing: 2/10 - low cost
Category: Employee Scheduling -> Deputy -> Deputy pricing
Ranking:Ranked 3 out of 58 Employee Scheduling systems
Company: Deputy.Com
Pricing: starts at $2.50 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Deputy review, Deputy alternatives
Shlomi LaviShlomi Lavi / Apr 21, 2022

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Is Deputy expensive?

Deputy is less expensive than the industry average.

Deputy offers four license pricing options; Scheduling, Time & Attendance, Premium, and Enterprise.

  • Scheduling starts at $2.50 per user per month billed monthly.
  • Time & Attendance also starts at $2.50 per user per month billed monthly.
  • Premium starts at $4.50 per user per month billed monthly, and $4 per user per month billed annually.
  • The license cost information for the Enterprise plan is unavailable.
The Scheduling Plan comes with Unlimited Shifts/Month, Employee Scheduling, Auto-Scheduling, etc. The Time & Attendance Plan comes with features such as Unlimited Timesheets/Month, Timesheets, Payroll Integration, POS Integration, etc.

The Premium Plan comes with features such as Unlimited shifts/month, Unlimited timesheets/month, Employee Scheduling, Auto-Scheduling, Timesheets, etc. The Enterprise plan comes with everything in Premium plus Advanced Demand Planning, Advanced Reporting & Analytics, etc.

When comparing Deputy to their competitors, on a scale between 1 to 10 (10 is the most expensive to implement), Deputy is rated 2. Read the article below in order to calculate the total cost of ownership (TCO), which includes: customization, data migration, training, hardware, maintenance, upgrades, and more.

You can leave your info with us to get a free custom quote with a breakdown of cost for your business needs. You can also find here pricing information from Deputy's website.

Booking and Scheduling Software Price Range

Companies can expect to find several related booking and Scheduling software products from Medical, Manufacturing, and Human Resources sectors. The primary best of breeds from those sectors include Patient Scheduling software, Production Scheduling Software, and Employee Scheduling software. The analysis of the product cost prices are as follows:

  • Employee Scheduling Software Users can expect to pay between $0 and more than $99 per month for Employee Scheduling software. The pricing can also include features such as API access, Forecasting, and Custom Branding. Some of the free Employee Scheduling Software includes ShiftBase, Time Clock Wizard, and ClockIt.
  • Small businesses can expect to pay $0-$39 a month. For example, TrackerPal costs $5 a month, HRnest at $24 per month, and Nowsta at $39 monthly.
  • Medium-sized companies would have to pay up to $99 a month for Employee Scheduling Software. For instance, StaffJoy pricing begins at $5 a month, Restaurant Systems Pro at $99 per month, and Stratustime at $4 monthly for each employee
  • Large corporations can pay up to $500 per month for Employee Scheduling software. Runn Pro cost price starts at $10 a month, Schedule Ease at $500 a month, and Total Service Manager at $40 monthly.
  • Windows-based Employee Scheduling Software has price points within $3-$10 per month. Ubeya Basic plan goes for $3 a month, AMGtime for $10 per month and WhiteSpace for $8 monthly.
  • MacOS users can expect to pay up to $55 a month for Employee Scheduling Software. For illustration, Coast pricing starts at $30 per month, Hive cost price at $16 a month, and HarmonyPSA goes for $55 monthly.
  • Android Employee Scheduling Software apps have a price range of $1- $10 a month. For example, Vairkko Suite costs $1 per month, ezClocker pricing goes for $10 a month, and ElapseIt for $9 monthly.
  • Web-based Employee Scheduling Software solutions often have cost prices within $2-$30 a month. For example, Schedulefly: Restaurant Scheduling pricing starts at $30 a month, Veribook at $15 per month, and Agendrix at $2 monthly.

What is the cost for Employee Scheduling implementation?

When it comes to selecting Employee Scheduling system, buyers are primarily concerned about the cost. In fact, it is the cost that determines whether a potential buyer would go with the product. True, there is no one-size-fits-all formula to determine the “worth” of a business application, but as a software buyer, you want to make sure you get the best value for your money, without having to dig a big hole in your pocket.

Understanding the exact price of a Employee Scheduling system isn't easy as the overall cost of software includes the cost of a license, subscription fees, training, customization, hardware, maintenance, support, and other related services. It's essential to take into account all of these costs to gain an understanding of the system's "total cost of ownership."

What are the typical Employee Scheduling pricing models?

There are primarily three common pricing models – Perpetual License, Subscription, and Commercial Open Source.

  • Subscription/Software-As-A-Service: - Relevant for Deputy
    Under this pricing model, the system is accessed over the internet, as opposed to installed on-premises. The payment is made either on a per user basis or subscription basis. Ideally, customers are required to pay a recurring monthly fee until a specific period for using the tool. Subscription pricing model is more common with Software-as-a-Service (SaaS) apps.
  • Upfront cost for customization and integration is less compared to perpetual license cost because there is not much flexibility with SaaS systems in this area.
  • Recurring cost is greater as customers are required to make monthly payments as a subscription fee. Additionally customers using premium support services must pay an extra fee.
  • All in all, the total cost of ownership in the both cases is almost the same and may span over a period of 7-10 years, though you may have to pay a higher perpetual license fee upfront. The total cost may vary from starter to mid range to enterprise level apps in both cases.
  • Perpetual license: - Relevant for Deputy
    A common pricing model for on-premise applications, perpetual license requires a customer to pay an upfront sum to own the tool or other intellectual property on-premises for a fixed term.
  • Upfront cost involves the fee for installation, customization, and integration with existing systems, besides perpetual license fee.
  • Recurring cost is low in this pricing model and may include the cost for updates, maintenance, upgrades, and patches. Some vendors do offer premium support services, which come for an extra price.
  • Commercial open source: Not relevant for Deputy
    The customer can acquire the system free of cost without having to incur any upfront license fee. As a customer, you’re solely responsible for the ongoing maintenance, upgrading, customization, and troubleshooting of the application to meet your specific needs. You are on your own for providing end-user support, since you are not locked in with a vendor-supplied system solution.

How much would it cost to customize Deputy? (and is it relevant)

If you need specific features in your system catering to your specific business requirements, the vendor will charge customization cost, depending on your needs and feature requirement. Ideally customization cost is more complex to calculate compared to licensing cost.

Some apps allow you to easily combine data from multiple sources, without any complicated query requirements, while some others can be embedded into different applications to provide enhanced reporting. If you seek products that support customizable dashboards and predictive analysis to identity possible trends and facilitate decision making, you may have to pay higher for all the customization features.

Additionally, the following factors may affect the cost of customization:
  • User interface changes
  • Configurable dashboards
  • Data elements required for tracking
  • Forms to collect additional data
  • Dashboard, management and operational reports that are needed.
  • Workflows and how complex they are
  • Forms to collect additional data
Here are some questions to answer: How much customization is needed? How many systems do you want to integrate to? Does your company work like industry standards or does it have its own customized processes? What kind of special reports are needed?

In order to calculate the cost of customization you can use the following estimates:

  • Minimal customization - integrate with 1-2 systems: $2,500
  • Standard customization - integrate with 3-5 systems: $10,000
  • Fully customized system - integrate with more than 5 systems: $25,000

What is the data migration cost of Deputy? Relevant for Deputy

Most companies opt for data migration services from a vendor, which raises the cost of product ownership. If you choose to transfer data on your own, you can avoid paying the cost of data migration.
Data migration cost depends on the amount of data to be transferred, your current software, availability of migration tools, complexity of data, and gaps between the existing system and the new system.

If your data is stored in Excel spreadsheets, then it may incur you a lot of time and money to migrate data from Excel.
By involving a business services provider in data migration, you are asking them to offer additional services, for which you may have to pay extra.

As a rule of thumb the cost of data migration depends on how many records you want to migrate. Records can include the number of customers, invoices, financial transactions, products, versions, etc. Here is a list you can use as a rule of thumb:

  • 1,000 records: $500
  • 10,000 records: $2,500
  • 100,000 records: $10,000
  • 1,000,000+ records: $25,000

What is Deputy's cost of training? Relevant for Deputy

As a buyer, you are required to pay extra for in-person training, though some vendors offer web-based solutions as part of the package. The cost may involve end-user training, video/self, group, department, and training the super users.

The cost is mainly derived from the approach that you select for your organization:
  • End-user training
  • Group/Department
  • Video /self
  • Train the trainer/super user

Here are some questions to answer: How many groups (different departments, usages, type of users) are needed?

In order to calculate the cost you can use the following estimates:

  • 1-2 Sessions: $500
  • 3-4 Sessions: $1,500
  • 5-7 Sessions: $2,500
  • 8-10 Sessions: $5,000

How Deputy pricing compares to alternative Employee Scheduling solution?

When comparing Deputy to alternative systems, on a scale between 1 to 10 Deputy is rated 2
Deputy competes with other employee scheduling systems like TCP Humanity Scheduling, Planday, and Homebase. We will compare these employee scheduling systems in some specific aspects below.
  • Functionality: Deputy offers features like Labor Costing, Auto-scheduling, Open Shifts, Break Planning, Working Remotely, Reduce Wage Costs, Manage Fatigue & Overtime, Simplify Wage & Hour Compliance, Cover Leave & Unavailability, etc. TCP Humanity Scheduling offers features like Automatic Scheduling (available in Deputy), Schedule Updates & Budgeting, Schedule Generator, Forecast Schedule Needs, Integrations (available in Deputy), Multiple Employee Schedulers, etc. Planday offers features like Core Scheduling, Schedule Templates, Employee Availability, Employee Shift-trade, Working Time Rules & Breaks, Auto-schedule (available in TPC Humanity and Deputy), etc. Homebase offers features like Scheduling & Availability, Messaging & Mobile App, Performance Tracking, Alerts & Notification, Templates, Auto-scheduling, Time Tracking (available in Deputy), Sales Forecasts & Labor Targets, etc.
  • Customers/Industries: Deputy targets Agriculture, Call center, Charity, Cleaning services, Professional Services, Retail, Security, Supermarkets, etc. Deputy has customers like Glam Corner, The Newsagency, San Churro, Heuser Ace Hardware, etc. TCP Humanity Scheduling targets Healthcare, Retail, Call centers, Manufacturing & Facilities, Transportation & Delivery, etc. TCP Humanity Scheduling targets Safeway, Dollywood, West Atlantic Group, etc. Planday targets Retail, Leisure, Hospitality, Healthcare, Hotels, Tests & Vaccinations, etc. Homebase targets Food & Beverage, Retail, Beauty & Wellness, Home & Repair, Services, Hospitality & Leisure, Education & Caregiving, Medical & Veterinary, etc. Homebase has customers like Valhalla Smokehouse and The Blind Goat & Xin Chao.
  • Cost: Deputy starts at $2.50 per user per month billed monthly with a free trial and version. The license cost information for TCP Humanity Scheduling is unavailable. Planday starts at €2.49 per user per month with a free trial. Homebase starts at $14 per month per location billed annually, and $19.95 per month per location with a free version and trial.
  • Cloud-based/On-premise: Deputy Employee Scheduling and all its alternatives are cloud-based.
  • Popularity: Deputy is privately held and trusted by 300,000+ workplaces across the globe. Homebase is privately held with 100K+ businesses.
  • Support: Deputy and all its alternatives offer support channels like Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), and Chat.

How can the team at ITQlick help?

The science of TCO (total cost of ownership) may not be easy to calculate. If you seek to get detailed info about the TCO, get in touch with ITQlick experts. Contact us today and get up to date, detailed quotes.


Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.