Deskero Review - why 3.5 stars?

Deskero software is a cloud-based help desk management platform built for all scopes of businesses. The primary features of Deskero software include advance ticketing, social & chart, custom style, productivity & reporting, public portal, total integration, and perfect security. The ticketing management feature enables the users to cluster, tag and organize tickets from the help desk using predefined rules.

Deskero is a product of Deskero (Nabra Ltd) Company founded in 2012 in the United Kingdom. Supported operating systems include Windows, Android, Linux, Mac, iPhone/iPad, Web-based as well as Windows Mobile.it provides Online, Business Hours, and 24/7 (Live Rep) customer support. The software gives the users chart ticket which enables them to various support queries through a chart.

The rating of Deskero is 3.5 stars out of 5 and the total score is 85 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

The typical customers include the following business size: Small, medium and large size businesses.

Deskero is ranked 12 out of 208 software in their category (Help Desk systems).

The two main competitors of Deskero software include Streak and TeamSupport. Streak software a cloud-based CRM that is integrated fully within the users Gmail inbox, and that works alongside all other G Suite apps of the user but in comparison, Deskero software is a cloud-based help desk management platform built for all scopes of businesses.

Streak software is a product of Streak Company founded in 2011 in the US whereas Deskero is a product of Deskero Company founded in 2012 in the United Kingdom. Both solutions support Windows, Mac, Linux, iPhone/iPad, and Web-based platforms.

TeamSupport is a cloud-based help desk software modeled to offer B2B Customer Support while Deskero software is a cloud-based help desk management platform built for all scopes of businesses. TeamSupport Software is a product of TeamSupport LLC, but in contrast, Deskero is a product of Deskero Company.

The two solutions are built to serve small, large and medium-sized businesses. TeamSupport software offers Online, and Business Hours support whereas Deskero provides support through Online, Business Hours, and 24/7 (Live Rep) channels.

The Deskero software pricing is categorized as follows:

1. START Plan- the plan starts at $0.00 for the first agent and $4.00 per every extra agent. It contains all the right features to start you off.

2. GROW Plan –At $9.00 per agent /month

3. BUSINESS Plan – At $25.00 per agent/ month

4. PREMIUM Plan – At $90.00 per agent/ month

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 3.6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Deskero

Schedule a demo with Deskero and access 65 must ask questions for the vendor while watching Deskero in action. Visit the vendor's website here.