Deskero Review - why 3.5 stars?
Compare PricingITQlick Score: | 85/100 |
---|---|
ITQlick Rating: | (3.5/5) |
Pricing: | 3.6/10 - low cost |
Category: | Help Desk -> Deskero |
Ranking: | Ranked 12 out of 207 Help Desk systems |
Company: | NABRA LTD |
Pricing: | starts at $12 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | Deskero pricing, Deskero alternatives |
Shlomi Lavi / updated: Aug 21, 2020
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What is Deskero?
Deskero is a product of Deskero (Nabra Ltd) Company founded in 2012 in the United Kingdom. Supported operating systems include Windows, Android, Linux, Mac, iPhone/iPad, Web-based as well as Windows Mobile.it provides Online, Business Hours, and 24/7 (Live Rep) customer support. The software gives the users chart ticket which enables them to various support queries through a chart.
What is Deskero rating? ()
Who are Deskero's typical customers?
Is Deskero the best Help Desk?
Who are their main alternatives?
Streak software is a product of Streak Company founded in 2011 in the US whereas Deskero is a product of Deskero Company founded in 2012 in the United Kingdom. Both solutions support Windows, Mac, Linux, iPhone/iPad, and Web-based platforms.
TeamSupport is a cloud-based help desk software modeled to offer B2B Customer Support while Deskero software is a cloud-based help desk management platform built for all scopes of businesses. TeamSupport Software is a product of TeamSupport LLC, but in contrast, Deskero is a product of Deskero Company.
The two solutions are built to serve small, large and medium-sized businesses. TeamSupport software offers Online, and Business Hours support whereas Deskero provides support through Online, Business Hours, and 24/7 (Live Rep) channels.
What is the cost of Deskero?
1. START Plan- the plan starts at $0.00 for the first agent and $4.00 per every extra agent. It contains all the right features to start you off.
2. GROW Plan –At $9.00 per agent /month
3. BUSINESS Plan – At $25.00 per agent/ month
4. PREMIUM Plan – At $90.00 per agent/ month
What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 3.6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Deskero
What should you ask NABRA LTD during a demo session? (65 questions)
Is it the right software for you?
Deskero software is modeled to serve the help desk management needs of various business scopes including small, large or medium businesses. The software is suitable for companies operating in various languages such as English, German, Hindi, Japanese, Spanish, French and more.Businesses in markets like Asia, Australia, China, Europe, Brazil, Canada, Japan, Latin America, Germany, and India can use this software.
Deskero's list of categories:
Deskero Vs. Alternatives
Author

Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.