Deskero Review - why 3.5 stars?

Deskero Review
ITQlick Score: 85/100
ITQlick Rating:
Pricing: 3.6/10 - low cost
Category: Help Desk -> Deskero review
Ranking:Ranked 14 out of 210 Help Desk systems
Company: NABRA LTD
Pricing: starts at $9 per agent/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile
Links: Deskero pricing, Deskero alternatives
Shlomi LaviShlomi Lavi / updated: May 14, 2022

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What is Deskero?

Deskero software is a cloud-based help desk management platform built for all scopes of businesses. The primary features of Deskero software include advance ticketing, social & chart, custom style, productivity & reporting, public portal, total integration, and perfect security. The ticketing management feature enables the users to cluster, tag and organize tickets from the help desk using predefined rules.

Deskero is a product of Deskero (Nabra Ltd) Company founded in 2012 in the United Kingdom. Supported operating systems include Windows, Android, Linux, Mac, iPhone/iPad, Web-based as well as Windows Mobile.it provides Online, Business Hours, and 24/7 (Live Rep) customer support. The software gives the users chart ticket which enables them to various support queries through a chart.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

The Deskero software pricing is categorized as follows:

1. START Plan- the plan starts at $0.00 for the first agent and $4.00 per every extra agent. It contains all the right features to start you off.

2. GROW Plan –At $9.00 per agent /month

3. BUSINESS Plan – At $25.00 per agent/ month

4. PREMIUM Plan – At $90.00 per agent/ month

ITQlick pricing score is 3.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Deskero. You can also find here pricing information from Deskero's website.

How it stacks up?

Access a head to head analysis of Deskero vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Deskero
ITQlick rating
3.5/5
Score
85/100
Pricing
3.6/10
License pricing
$9 per agent/month
Functionality
5
Compare
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48
Zoho Des...
ITQlick rating
4.5/5
Score
92/100
Pricing
4/10
License pricing
$14 per agent/month
Functionality
3

Frequently Asked Questions (FAQs)

Is it the best Help Desk system?

Deskero is ranked 14 out of 210 software in their category (Help Desk systems).

How they are rated on ITQlick?

The rating of Deskero is 3.5 stars out of 5 and the total score is 85 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Deskero makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

Yes, you can access Deskero on your mobile/smart phone.

What should we ask during a demo session?

Differences between Deskero and alternatives?

The most popular alternatives to Deskero in 2024: Freshdesk, SolarWinds Service Desk, Zendesk, Zoho Desk, FuseDesk. Access the complete competitors analysis here - Deskero VS Help Desk Software alternatives.

Is Deskero right for you or your business?

Deskero software is modeled to serve the help desk management needs of various business scopes including small, large or medium businesses. The software is suitable for companies operating in various languages such as English, German, Hindi, Japanese, Spanish, French and more.

Businesses in markets like Asia, Australia, China, Europe, Brazil, Canada, Japan, Latin America, Germany, and India can use this software.

List of categories

Help Desk
Ticket Management
Chat
Customer Care
Project Reporting

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.