devContact Review - why 4.8 stars?
Compare Pricing
| ITQlick Score: | 85/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> devContact review |
| Ranking: | Ranked 13 out of 210 Help Desk systems |
| Company: | devContact |
| Pricing: | starts at $9.99 per month |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop, Mobile |
| Links: | devContact pricing, devContact alternatives |
Shlomi Lavi / updated: May 14, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is devContact?
devContact is a help desk software designed as an online solution to help handle user retention, feedbacks, bad reviews, and customer support problems. The software streamlines support service with its in-built module, which comprises of FAQs for customers to find solutions easily. It also provides a chat-like communication which makes it possible to chat with and resolve customers issue in real-time.Some key features on devContact are an intuitive issue tracking, push notifications, FAQs & knowledge base, and real-time customer support. The software is developed by devContact LLC, a small-sized company based in Lahore, Pakistan. The company was founded in 2014.
Who is it best for?
The typical customers include the following business size: Small businesses and start ups.What is the actual cost?
devContact comprises Free, Pro, and Custom based subscriptions. The free plan comes with 1 application and 1 user account. Also, the Pro plan is priced at $9.99 per month or $119.88 per year; it comes with 5 user accounts, 5 application, bulk action, and triggers & automation. Lastly, the custom plan is based on the number of applications and team members.ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for devContact. You can also find here pricing information from devContact's website.
Pros
- devContact is easy to install and use
- The ability to create and manage FAQ seamlessly
- Backed by a responsive customer support team
- System FAQ tagging also supports ticketing reporting
Cons
- There are a few minor bugs on the software
- Links attached in FAQ do not open on some browsers like iOS browser, Safari
How it stacks up?
Access a head to head analysis of devContact vs alternative software solutions.Frequently Asked Questions (FAQs)
Is devContact right for you or your business?
devContact is suitable for small business, although it can be used by larger businesses as well. The software can be used in various types of industries, including, hospitality, food & beverage, and distribution.List of categories
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.