Dial800 Review - why 4.3 stars?

Dial800 Review
ITQlick Score: 80/100
ITQlick Rating: (4.3/5)
Pricing: 2/10 - low cost
Category: VoIP -> Dial800
Ranking:Ranked 47 out of 164 VoIP systems
Company: Dial800
Pricing: starts at $50 per month
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: Dial800 pricing, Dial800 alternatives

Shlomi LaviShlomi Lavi / updated: Mar 05, 2022

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What is Dial800 and its features?

Dial800 is a business phone system that helps generate leads with a dedicated routing system, call tracking modules and AI-powered analytics. This cloud-based software interpolates toll-free telephone lines with detailed, data-driven analytics to improve revenue and help drive more calls. Also available in this software is a voice analytics AI which gives users insights on a caller or buyer buying behavior and intent, using tags from keywords or phrased mentioned over the phone.

Some of the software key features are self service reporting, call tracking & analytics, leads marketplace, and 800 toll-free numbers. Dial800™, a Los Angeles-based marketing advertising company with a workforce of 33 employees, are the developers of this software.

What is Dial800 rating?

The rating of Dial800 is 4.3 stars out of 5 and the total score is 80 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Dial800?

The typical customers include the following business size: Small, medium and large size businesses.

Is it easy to use?

Yes, Dial800 makes it fairly easy to use. This product is user friendly and intuitive.

Is Dial800 cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Dial800 can't be accessed on mobile, you would need to access it from your computer.

Is Dial800 the best VoIP system?

Dial800 is ranked 47 out of 164 software in their category (VoIP systems).

What are Dial800's pros? (4 Pros)

  • This product has Open API integrations which enable users to record and generate data into it
  • Users of Dial800 can easily download recorded calls and email them across various departments
  • The embedded AIs are very accurate for call tracking
  • Its dashboards and overall user interface are well laid out

What are Dial800's cons? (1 cons)

  • The support could be a little bit better

Who are their main alternatives?

Popular alternatives to Dial800: RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems, ShoreTel Sky. The full list of competitors can be found here.

What is the cost of Dial800?

The cost of license starts at $50 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for Dial800.

What should you ask Dial800 during a demo session? (65 questions)

Schedule a demo with Dial800 and access 65 must ask questions for the vendor while watching Dial800 in action.

Where Dial800 is used?

Dial800 is suitable for small, medium, and large-sized enterprises. It is designed to serve various industries, some of which are the financial services industry, health & fitness industry, legal services, education, etc. Some of the organizations that are using the software are Sit n Sleep, 1-800 Water Damage, and the Perfect Workout.

List of categories

Data integration
Call Tracking

Dial800 Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Dial800
ITQlick rating
4.3/5
Score
80/100
Pricing
2/10
License pricing
$50 per month
Functionality
3
Compare
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.