Dial800 Review - why 4.3 stars?

Shlomi Lavi / updated: Oct 19, 2022

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What is Dial800?

Dial800 is a business phone system that helps generate leads with a dedicated routing system, call tracking modules and AI-powered analytics. This cloud-based software interpolates toll-free telephone lines with detailed, data-driven analytics to improve revenue and help drive more calls. Also available in this software is a voice analytics AI which gives users insights on a caller or buyer buying behavior and intent, using tags from keywords or phrased mentioned over the phone.

Some of the software key features are self service reporting, call tracking & analytics, leads marketplace, and 800 toll-free numbers. Dial800™, a Los Angeles-based marketing advertising company with a workforce of 33 employees, are the developers of this software.

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Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

The cost of license starts at $50 per month. ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Dial800. You can also find here pricing information from Dial800's website.

Pros

• This product has Open API integrations which enable users to record and generate data into it
• Users of Dial800 can easily download recorded calls and email them across various departments
• The embedded AIs are very accurate for call tracking
• Its dashboards and overall user interface are well laid out

Cons

• The support could be a little bit better

How it stacks up?

Access a head to head analysis of Dial800 vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Dial800 right for you or your business?

Dial800 is suitable for small, medium, and large-sized enterprises. It is designed to serve various industries, some of which are the financial services industry, health & fitness industry, legal services, education, etc. Some of the organizations that are using the software are Sit n Sleep, 1-800 Water Damage, and the Perfect Workout.