Dial800 Review

ITQlick score for Dial800: 80/100

Dial800 Review - Sep 2020

ITQlick rating
(4.3/5)

Starting from $50 per month

Dial800 is a business phone system that helps generate leads with a dedicated routing system, call tracking modules and AI-powered analytics. This cloud-based software interpolates toll-free telephone lines with detailed, data-driven analytics to improve revenue and help drive more calls.

  • ITQlick score: 80/100

    Main category: VoIP

    Sub categories :

    • Data integration
    • Call Tracking

    Typical customer size: Small business, Medium business, Large business

Shlomi Lavi / updated: Sep 15, 2020

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is Dial800 Used For?

Dial800 is a business phone system that helps generate leads with a dedicated routing system, call tracking modules and AI-powered analytics. This cloud-based software interpolates toll-free telephone lines with detailed, data-driven analytics to improve revenue and help drive more calls. Also available in this software is a voice analytics AI which gives users insights on a caller or buyer buying behavior and intent, using tags from keywords or phrased mentioned over the phone.

Some of the software key features are self service reporting, call tracking & analytics, leads marketplace, and 800 toll-free numbers. Dial800™, a Los Angeles-based marketing advertising company with a workforce of 33 employees, are the developers of this software.

Average Rating -

The rating of Dial800 is 4.3 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The typical customers include the following business size: Small business, Medium business, Large business.

Dial800 4 Pros

  • This product has Open API integrations which enable users to record and generate data into it
  • Users of Dial800 can easily download recorded calls and email them across various departments
  • The embedded AIs are very accurate for call tracking
  • Its dashboards and overall user interface are well laid out

Dial800 1 Cons

  • The support could be a little bit better

Competitors & Alternatives

Popular Alternatives to Dial800: SolarWinds, RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems.

Dial800 Pricing Information

The cost of license starting from $50 per month. The VoIP experts at ITQlick has reviewed Dial800 pricing and gave the software a total cost of ownership (TCO) rating of 2 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Dial800 in action

Is it the right software for you?

Dial800 is suitable for small, medium, and large-sized enterprises. It is designed to serve various industries, some of which are the financial services industry, health & fitness industry, legal services, education, etc. Some of the organizations that are using the software are Sit n Sleep, 1-800 Water Damage, and the Perfect Workout.

Dial800 Categories

Data integration
Call Tracking

Specifications

Company:
Address: 1925 Century Park East 17th Floor, Suite #42 Los Angeles CA 90067
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Cloud
Operating Systems: Mac OS, Windows, Linux

Dial800 Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Dial800
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
80/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$50 per month
Hosting
On premise and Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
SolarWinds
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$800 per user/year
Hosting
Cloud
Functionality score
38
Fit small business
Fit medium business
Fit large business
Software review
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$19.99 per user/month
Hosting
On premise and Cloud
Functionality score
34
Fit small business
Fit medium business
Fit large business
Software review
jive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$30 per user/month
Hosting
On premise and Cloud
Functionality score
7
Fit small business
Fit medium business
Fit large business
Software review
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$19.95 per user/month
Hosting
Cloud
Functionality score
27
Fit small business
Fit medium business
Fit large business
Software review
Author
Shlomi Lavi - admin

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.