Dialer360 Review - why 5 stars?

Dialer360 Review
ITQlick Score: 82/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Call Center -> Dialer360 review
Ranking:Ranked 41 out of 240 Call Center systems
Company: Dialer360
Pricing: starts at $100 per license
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Dialer360 pricing, Dialer360 alternatives
Shlomi LaviShlomi Lavi / updated: Jul 15, 2022

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What is Dialer360?

Dialer360 is a call center software developed to help improve the productivity of agents and increase sales lead. The software has a predictive dialer system that automatically dials up customers with affordable VOIP rates. It has an agent dashboard that provides recipients with all the information they need to deliver a better customer experience.

Some of the key features of Dialer360 are Recording Portal, Local Caller ID Display, CRM, and Ringless Voicemail System. The software is developed by Dialer360™, a telecommunications company with a workforce of less than 10 employees. The company was founded in 2016 and is based in Manchester, United Kingdom.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

The cost of license starts at $100 per license. ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Dialer360. You can also find here pricing information from Dialer360's website.

Pros

  • The software interface is user friendly, intuitive, and easy to navigate through
  • Customer support representatives are responsive and fast
  • Quality of voice recording is top-notch
  • Dialer360 dialer supports both voice and non-voice

Cons

  • Users sometimes experienced latency issues
  • An SMS functionality would complement the system

How it stacks up?

Access a head to head analysis of Dialer360 vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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Dialer360
ITQlick rating
5/5
Score
82/100
Pricing
2/10
License pricing
$100 per license
Functionality
15
Review
Dialer360 review
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nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
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Nextiva Vs Dialer360
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
Review
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8x8 Vs Dialer360
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
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CenterWare Vs Dialer360
zendesk
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
25
Review
zendesk review
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zendesk Vs Dialer360

Frequently Asked Questions (FAQs)

Is it the best Call Center system?

Dialer360 is ranked 41 out of 240 software in their category (Call Center systems).

How they are rated on ITQlick?

The rating of Dialer360 is 5 stars out of 5 and the total score is 82 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Dialer360 makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Dialer360 on your mobile/smart phone.

What should we ask during a demo session?

Differences between Dialer360 and alternatives?

The most popular alternatives to Dialer360 in 2024: nextiva app, 8x8 Contact Center, CenterWare Inbound, zendesk talk, USAN IVR. Access the complete competitors analysis here - Dialer360 VS Call Center Software alternatives.

Is Dialer360 right for you or your business?

Dialer360 is suitable for small, medium, and large-sized business enterprises. The software can be used implemented in various industries, like telecommunications, e-commerce, financial services, and government agencies. Some of the organizations using Dialer360 are The Huffington Post, Gartner®, and Frost & Sullivan.

List of categories

Communications
Auto Dialer / Predictive Dialer
Automatic Call Distribution (ACD)
Call Monitoring
Call Recording
Conference Calling
IVR
SIP Trunking
Telephony
Call Center

List of features

Blended Call Center
Inbound Call Center
IVR (Interactive Voice Response)
Outbound Call Center
Call Center

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.