Dialer360 Review - why 5 stars?

Dialer360 Review
ITQlick Score: 82/100
ITQlick Rating: (5/5)
Pricing: 2/10 - low cost
Category: Call Center -> Dialer360
Ranking:Ranked 40 out of 240 Call Center systems
Company: Dialer360
Pricing: starts at $100 per license
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Dialer360 pricing, Dialer360 alternatives
Shlomi LaviShlomi Lavi / updated: Aug 11, 2021

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. Learn more by reading our advertiser disclosure.

What is Dialer360?

Dialer360 is a call center software developed to help improve the productivity of agents and increase sales lead. The software has a predictive dialer system that automatically dials up customers with affordable VOIP rates. It has an agent dashboard that provides recipients with all the information they need to deliver a better customer experience.

Some of the key features of Dialer360 are Recording Portal, Local Caller ID Display, CRM, and Ringless Voicemail System. The software is developed by Dialer360™, a telecommunications company with a workforce of less than 10 employees. The company was founded in 2016 and is based in Manchester, United Kingdom.

What is Dialer360 rating? ()

The rating of Dialer360 is 5 stars out of 5 and the total score is 82 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Dialer360's typical customers?

The typical customers include the following business size: Small, medium and large size businesses.

Is Dialer360 the best Call Center?

Dialer360 is ranked 40 out of 240 software in their category (Call Center systems).

What are Dialer360's pros? (4 Pros)

  • The software interface is user friendly, intuitive, and easy to navigate through
  • Customer support representatives are responsive and fast
  • Quality of voice recording is top-notch
  • Dialer360 dialer supports both voice and non-voice

What are Dialer360's cons? (2 cons)

  • Users sometimes experienced latency issues
  • An SMS functionality would complement the system

Who are their main alternatives?

Popular alternatives to Dialer360: Nextiva Hosted Call Center, 8x8 Contact Center, TouchStar Dialler, CenterWare Inbound, zendesk talk, USAN IVR, Telax Hosted Call Center, Talkdesk, Five9 Virtual Call Center, inContact Cloud Contact Center. The full list of competitors can be found here.

What is the cost of Dialer360?

The cost of license starts at $100 per license. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Dialer360

What should you ask Dialer360 during a demo session? (65 questions)

Schedule a demo with Dialer360 and access 65 must ask questions for the vendor while watching Dialer360 in action.

Is it the right software for you?

Dialer360 is suitable for small, medium, and large-sized business enterprises. The software can be used implemented in various industries, like telecommunications, e-commerce, financial services, and government agencies. Some of the organizations using Dialer360 are The Huffington Post, Gartner®, and Frost & Sullivan.

List of categories

Communications
Auto Dialer / Predictive Dialer
Automatic Call Distribution (ACD)
Call Monitoring
Call Recording
Conference Calling
IVR
SIP Trunking
Telephony
Call Center

List of features

Blended Call Center
Inbound Call Center
IVR (Interactive Voice Response)
Outbound Call Center
Call Center

Dialer360 Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Dialer360
ITQlick rating
5/5
Score
82/100
Pricing
2/10
License pricing
$100 per license
Functionality
15
Compare
Nextiva
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$18.95 per user/month
Functionality
20
8x8
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$0.04 per minute
Functionality
43
Review
TouchStar
ITQlick rating
4.4/5
Score
91/100
Pricing
3.4/10
License pricing
Pricing not available
Functionality
6
CenterWare
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
Author

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.