Dialer360 - Top 13 Alternatives

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. Learn more by reading our advertiser disclosure.

Dialer360 is a fantastic tool with many features, but it’s important to make sure you’re choosing the right Call Center software for your company and its unique needs. Dialer360 has some strong competitors and alternatives, and there’s a chance that one of them might be a better fit for your company.

1. Nextiva Hosted Call Center - Best for SMBs

Nextiva Hosted Call Center is an alternative Call Center software, Nextiva Hosted Call Center installed on-premises or used cloud based, Dialer360 can be used on-premises and on the cloud. Nextiva Hosted Call Center, with a pricing score of 3.6 is considered more expensive to implement than Dialer360 with a score of 2.

Nextiva Hosted Call Center is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Nextiva offers 20 main features). compare head to head: Nextiva Hosted Call Center Vs Dialer360

2. CenterWare Inbound - Best for Large Business

CenterWare Inbound is an alternative Call Center software, CenterWare Inbound used on the cloud, Dialer360 can be used on-premises and on the cloud. CenterWare Inbound, with a pricing score of 5.6 is considered more expensive to implement than Dialer360 with a score of 2.

CenterWare Inbound is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (CenterWare offers 9 main features). compare head to head: CenterWare Inbound Vs Dialer360

3. 8x8 Contact Center - Best for Growing Companies

8x8 Contact Center is an alternative Call Center software, 8x8 Contact Center installed on-premises or used cloud based, Dialer360 can be used on-premises and on the cloud. 8x8 Contact Center, with a pricing score of 2.2 is considered more expensive to implement than Dialer360 with a score of 2.

8x8 Contact Center is rated 3.9 stars by ITQlick experts, both software products offer a good range of features (8x8 offers 43 main features). compare head to head: 8x8 Contact Center Vs Dialer360

4. Parakeet - Best for NO Budget or Start up Companies

Parakeet is an alternative Call Center software, Parakeet installed on-premises or used cloud based, Dialer360 can be used on-premises and on the cloud. Parakeet is considered same cost to implement ($15 per user/month) as Dialer360, both with a pricing score of 2.

Parakeet is rated 2.8 stars by ITQlick experts, both software products offer a good range of features (Parakeet offers 13 main features). compare head to head: Parakeet Vs Dialer360

5. TouchStar Dialler

TouchStar Dialler is an alternative Call Center software, TouchStar Dialler used on the cloud, Dialer360 can be used on-premises and on the cloud. TouchStar Dialler, with a pricing score of 3.4 is considered more expensive to implement than Dialer360 with a score of 2.

TouchStar Dialler is rated 4.4 stars by ITQlick experts, both software products offer a good range of features (TouchStar offers 6 main features). compare head to head: TouchStar Dialler Vs Dialer360

6. zendesk talk

zendesk talk is an alternative Call Center software, zendesk talk installed on-premises or used cloud based, Dialer360 can be used on-premises and on the cloud. zendesk talk is considered same cost to implement ($49 per user/month) as Dialer360, both with a pricing score of 2.

zendesk talk is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (zendesk offers 25 main features). compare head to head: zendesk talk Vs Dialer360

7. USAN IVR

USAN IVR is an alternative Call Center software, USAN IVR installed on-premises or used cloud based, Dialer360 can be used on-premises and on the cloud. USAN IVR, with a pricing score of 6.2 is considered more expensive to implement than Dialer360 with a score of 2.

USAN IVR is rated 3.2 stars by ITQlick experts, both software products offer a good range of features (USAN offers 4 main features). compare head to head: USAN IVR Vs Dialer360

8. Telax Hosted Call Center

Telax Hosted Call Center is an alternative Call Center software, Telax Hosted Call Center installed on-premises or used cloud based, Dialer360 can be used on-premises and on the cloud. Telax Hosted Call Center is considered same cost to implement ($35 per user/month) as Dialer360, both with a pricing score of 2.

Telax Hosted Call Center is rated 4 stars by ITQlick experts, both software products offer a good range of features (Telax offers 13 main features). compare head to head: Telax Hosted Call Center Vs Dialer360

9. Talkdesk

Talkdesk is an alternative Call Center software, Talkdesk used on the cloud, Dialer360 can be used on-premises and on the cloud. Talkdesk, with a pricing score of 4.2 is considered more expensive to implement than Dialer360 with a score of 2.

Talkdesk is rated 3.7 stars by ITQlick experts, both software products offer a good range of features (Talkdesk offers 9 main features). compare head to head: Talkdesk Vs Dialer360

10. Five9 Virtual Call Center

Five9 Virtual Call Center is an alternative Call Center software, Five9 Virtual Call Center installed on-premises or used cloud based, Dialer360 can be used on-premises and on the cloud. Five9 Virtual Call Center, with a pricing score of 6 is considered more expensive to implement than Dialer360 with a score of 2.

Five9 Virtual Call Center is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Five9 offers 29 main features). compare head to head: Five9 Virtual Call Center Vs Dialer360

11. inContact Cloud Contact Center

inContact Cloud Contact Center is an alternative Call Center software, inContact Cloud Contact Center installed on-premises, Dialer360 can be used on-premises and on the cloud. inContact Cloud Contact Center, with a pricing score of 3.4 is considered more expensive to implement than Dialer360 with a score of 2.

inContact Cloud Contact Center is rated 3.2 stars by ITQlick experts, both software products offer a good range of features (inContact offers 4 main features). compare head to head: inContact Cloud Contact Center Vs Dialer360

12. Virtual Observer

Virtual Observer is an alternative Call Center software, Virtual Observer used on the cloud, Dialer360 can be used on-premises and on the cloud. Virtual Observer, with a pricing score of 5.8 is considered more expensive to implement than Dialer360 with a score of 2.

Virtual Observer is rated 3.1 stars by ITQlick experts, both software products offer a good range of features (Virtual offers 8 main features). compare head to head: Virtual Observer Vs Dialer360

13. XenCALL Predictive Dialer

XenCALL Predictive Dialer is an alternative Call Center software, XenCALL Predictive Dialer installed on-premises or used cloud based, Dialer360 can be used on-premises and on the cloud. XenCALL Predictive Dialer, with a pricing score of 6 is considered more expensive to implement than Dialer360 with a score of 2.

XenCALL Predictive Dialer is rated 4 stars by ITQlick experts, both software products offer a good range of features (XenCALL offers 15 main features). compare head to head: XenCALL Predictive Dialer Vs Dialer360