Dialpad Review - why 4.3 stars?

Dialpad Review
ITQlick Score: 84/100
ITQlick Rating:
(4.3/5)
Pricing: 3/10 - low cost
Category: VoIP -> Dialpad review
Ranking:Ranked 23 out of 164 VoIP systems
Company: Dialpad
Pricing: starts at $15 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: Dialpad pricing, Dialpad alternatives
Shlomi LaviShlomi Lavi / updated: May 31, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

What is Dialpad?

Dialpad software is a modern cloud-based communication system that enables users to access voice, video, messaging, and meetings from a single central location accessible on any device that is internet-enabled. The primary features of Dialpad software include admin capabilities, meetings, and collaborations, call controls, call routing and more. Dialpad software is a product of Dialpad software established in 2015 in the United States.

The software can be deployed on the cloud, SaaS or Web, and it supports Windows, Android, Web-based, iPhone/iPad, and Mac operating systems. It provides customer support through email, phone, and live support. Dialpad also offers Documentation, Webinars, Live online, as well as In-Person training.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

The cost of license starts at $15 per user/month. ITQlick pricing score is 3 out of 10 (10 is most expensive). Access ITQlick pricing guide for Dialpad. You can also find here pricing information from Dialpad's website.

How it stacks up?

Access a head to head analysis of Dialpad vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Dialpad
ITQlick rating
4.3/5
Score
84/100
Pricing
3/10
License pricing
$15 per user/month
Functionality
15
Compare
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Frequently Asked Questions (FAQs)

Is it the best VoIP system?

Dialpad is ranked 23 out of 164 software in their category (VoIP systems).

How they are rated on ITQlick?

The rating of Dialpad is 4.3 stars out of 5 and the total score is 84 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Dialpad makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Dialpad can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Dialpad and alternatives?

The most popular alternatives to Dialpad in 2022: RingCentral Phone, jive communications, Nextiva VoIP, ShoreTel, 3CX. Access the complete competitors analysis here - Dialpad VS VoIP Software alternatives.

Is Dialpad right for you or your business?

Dialpad software is built to serve the communication needs of small and medium-sized business entities. It supports English and Japanese languages thus businesses using these two languages can benefit from it. The software is suitable for companies in various international markets including Japan, the United States, Canada, and the United Kingdom. Industries such as manufacturing, education, hospitality, finance, construction and more, can use Dialpad software.

List of categories

Communications
Call Recording
IVR
VoIP
Call Center
Data integration
FS Contact Management
Contact management
Voice Recognition
Encryption

List of features

Call Recording
IVR (Interactive Voice Response)
Contact Management
VoIP
IVR

Author - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.