DirectLine - FM Review - why 4.5 stars?

DirectLine - FM Review
ITQlick Score: 80/100
ITQlick Rating:
Pricing: 4.2/10 - average cost
Category: Facilities Management -> DirectLine - FM review
Ranking:Ranked 18 out of 53 Facilities Management systems
Company: Megamation Systems
Pricing: starts at $395 per month
Typical customers: Medium and large size businesses
Platforms: Desktop
Links: DirectLine - FM pricing, DirectLine - FM alternatives
Shlomi LaviShlomi Lavi / updated: Feb 01, 2022

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What is DirectLine - FM?

DirectLine is a web based all-inclusive suite of maintenance management software. The software is designed to meet the business requirements through a custom-fit system. It was developed and designed by Megamation Systems which is based in Ontario, Canada.

DirectLine has modular architecture and provides dedicated modules for different aspects of your business.

Who is it best for?

The software is mainly aimed at small and medium sized companies as well as new startups. It provides a very viable software solution for businesses with specialized workflows and processes. It’s modular nature and customizations make it highly suitable for a wide range of business needs.

DirectLine is also useful for businesses looking for an adaptable and dependable maintenance management system. Most of the clients of DirectLine come from businesses in food processing, manufacturing, schools and universities and healthcare sector.

Main features and functionalities

DirectLine aims to streamline your workflow and perform comprehensive preventive maintenance best practices. It offers a very rich and highly customizable set of features divided into various modules.

Among the important modules of the software we can include equipment management, document management, quality management, fleet management, and project control.

The equipment management module provides a reliable analysis of short and long term equipment costs along with accurate measurements of equipment performance. It also offers the ability to track equipment meter readings based on user defined measuring units.

The document management module centralizes the information and data in the form of CAD files, spreadsheets, and word processing. You can catalogue your business information and view it in over 80 different data formats. Increased and round the clock access to data allows you to make more informed business decisions.

The quality management module of the software forms effective sampling techniques to make sure that inventory meets the required standards of the company.

What is the actual cost?

The cost of license starts at $395 per month. ITQlick pricing score is 4.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for DirectLine - FM.

Pros

  • The modular approach of the software allows you to take advantage of specific modules without paying for the complete system
  • Training for your employees is included in the total cost of the system implementation and thus comes as an added advantage
  • The software has support for Windows as well as Mac OS based systems
  • An account manager is assigned to each client by the company who helps in the implementation of the software according to the specialized local needs
  • DirectLine also offers customized modules for individual clients, making the system more flexible and specialized

Cons

  • DirectLine offers stand alone installation and it is hard or sometimes impossible to integrate it with the existing ERP system
  • The software does not provide the option of querying multiple projects at the same time. For this purpose, multiple reports have to be prepared and later on merged
  • The availability of KPIs or visual reporting is limited on DirectLine which makes the interpretation of raw data difficult
  • If your business requirements keep varying, the cost of regular upgrades can exceed the initial cost of implementation
  • The software does not offer any dedicated mobile phone app which limits its scope

How it stacks up?

Access a head to head analysis of DirectLine - FM vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
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DirectLi...
ITQlick rating
4.5/5
Score
80/100
Pricing
4.2/10
License pricing
$395 per month
Functionality
13
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eMaint X...
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97/100
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2.2/10
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$33 per user/month
Functionality
34
SMS Assi...
ITQlick rating
3.1/5
Score
90/100
Pricing
6/10
License pricing
Pricing not available
Functionality
3
icloudfi...
ITQlick rating
4.2/5
Score
89/100
Pricing
5.4/10
License pricing
$30 per user/month
Functionality
3
HippoFM
ITQlick rating
4.4/5
Score
89/100
Pricing
5.8/10
License pricing
$35 per user/month
Functionality
29

Frequently Asked Questions (FAQs)

Is it the best Facilities Management system?

DirectLine - FM is ranked 18 out of 53 software in their category (Facilities Management systems).

How they are rated on ITQlick?

The rating of DirectLine - FM is 4.5 stars out of 5 and the total score is 80 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, DirectLine - FM makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently DirectLine - FM can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between DirectLine - FM and alternatives?

The most popular alternatives to DirectLine - FM in 2023: eMaint X4, SMS Assist, HippoFM, icloudfis, Compass Regional Pro. Access the complete competitors analysis here - DirectLine - FM VS Facilities Management Software alternatives.

List of categories

Asset Tracking
Equipment Maintenance
CMMS
Maintenance Inventory Management
Predictive Maintenance
Preventive Maintenance
Web-Based CMMS
Work Order Management

List of features

Customizable Functionality
Customizable Reports
Maintenance Management
Preventive Maintenance
Work Order Management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.