Dispatch - Top 13 Alternatives

Shlomi LaviShlomi Lavi / updated: Oct 14, 2021

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Dispatch has some close competitions, and they include Freshdesk, Geopointe, PestRoutes, and Salesforce Maps. Dispatch can be compared to these alternative systems in the following aspects:
  • Functionality: Dispatch is average to its competitors in the aspect of functionality. Like its close competitors, the software is equipped with communication, tracking, invoicing, planning, scheduling, and payment processing tools. Dispatch also supports integrations with payment processing applications.
  • Cost: Dispatch, compared with its competition in pricing, is low-cost, even though its license pricing is not public. In comparison, Freshdesk has a free plan, and the lowest-paid plan starts at $15/month; Geopointe costs $45/user/month, while PestRoutes pricing starts at $199 monthly.
  • Scalability: Dispatch and its direct software alternatives in the field service management industry are scalable. They can be used at various stages of a business.
  • Popularity: Compared in terms of popularity, Dispatch is in close line with its top alternatives. 1/3 homes in America have used Dispatch, 50k+ businesses have used Freshdesk, and Forbes has mentioned Pestroutes as American best startup employers, 2021.
  • Customer/Industries: Dispatch targets industries like Franchise, Warranty, Retail, Manufacturer, Home and Property, Claims. Competitors like Freshdesk targets industries like retail and eCommerce, Travel and Hospitality, Software, and IT. PestRoutes targets the pest control niche, while Geopointe targets the GPS tracking industries.
  • Cloud/On-premise: Dispatch is an entirely cloud-based software solution. In comparison, Salesforce Maps has a desktop version, while the others are also cloud-based.
  • Support: Dispatch offers email, phone, helpdesk, chat, and 24/7 live support. Also, the software company offers in-person and online training for customers. Freshdesk offers similar support but does not offer in-person training, and PestRoutes offers only phone support, live and in-person training.

2021's Top Dispatch Alternatives

Here are the top 4 alternatives to Dispatch that are worth checking out: Jobber for SMBs, HouseCall Pro for large size business, Service Fusion for growing companies, and Kickserv for startups and SMBs.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
Pricing not available
Functionality
14
Best for SMBs
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$29 per month
Functionality
23
Review
Best for Enterprise
HouseCall
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
Growing
Service
ITQlick rating
4.5/5
Score
96/100
Pricing
3.4/10
License pricing
$149 per month
Functionality
23
Free version
Kickserv
ITQlick rating
4.3/5
Score
93/100
Pricing
2/10
License pricing
$79 per month
Functionality
25

1. Jobber - Best for SMBs

Jobber is an alternative Field Service software, Jobber installed on-premises or used cloud based, Dispatch can be used on-premises and on the cloud. Jobber is considered same cost to implement ($29 per month) as Dispatch, both with a pricing score of 2.

Jobber is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (Jobber offers 23 main features). compare head to head: Jobber Vs Dispatch

2. HouseCall Pro - Best for Large Business

HouseCall Pro is an alternative Field Service software, HouseCall Pro installed on-premises or used cloud based, Dispatch can be used on-premises and on the cloud. HouseCall Pro is considered same cost to implement ($49 per user/month) as Dispatch, both with a pricing score of 2.

HouseCall Pro is rated 4.7 stars by ITQlick experts, both software products offer a good range of features (HouseCall offers 31 main features). compare head to head: HouseCall Pro Vs Dispatch

3. Service Fusion - Best for Growing Companies

Service Fusion is an alternative Field Service software, Service Fusion installed on-premises or used cloud based, Dispatch can be used on-premises and on the cloud. Service Fusion, with a pricing score of 3.4 is considered more expensive to implement than Dispatch with a score of 2.

Service Fusion is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Service offers 23 main features). compare head to head: Service Fusion Vs Dispatch

4. Kickserv - Best for NO Budget or Start up Companies

Kickserv is an alternative Field Service software, Kickserv installed on-premises or used cloud based, Dispatch can be used on-premises and on the cloud. Kickserv is considered same cost to implement ($79 per month) as Dispatch, both with a pricing score of 2.

Kickserv is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (Kickserv offers 25 main features). compare head to head: Kickserv Vs Dispatch

5. ServiceTitan

ServiceTitan is an alternative Field Service software, ServiceTitan installed on-premises or used cloud based, Dispatch can be used on-premises and on the cloud. ServiceTitan, with a pricing score of 4 is considered more expensive to implement than Dispatch with a score of 2.

ServiceTitan is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (ServiceTitan offers 22 main features). compare head to head: ServiceTitan Vs Dispatch

6. Workiz

Workiz is an alternative Field Service software, Workiz installed on-premises or used cloud based, Dispatch can be used on-premises and on the cloud. Workiz, with a pricing score of 2.8 is considered more expensive to implement than Dispatch with a score of 2.

Workiz is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Workiz offers 5 main features). compare head to head: Workiz Vs Dispatch

7. StreetSmart Advantage

StreetSmart Advantage is an alternative Field Service software, StreetSmart Advantage installed on-premises or used cloud based, Dispatch can be used on-premises and on the cloud. StreetSmart Advantage, with a pricing score of 2.8 is considered more expensive to implement than Dispatch with a score of 2.

StreetSmart Advantage is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (StreetSmart offers 5 main features). compare head to head: StreetSmart Advantage Vs Dispatch

8. Mhelpdesk

Mhelpdesk is an alternative Field Service software, Mhelpdesk installed on-premises or used cloud based, Dispatch can be used on-premises and on the cloud. Mhelpdesk, with a pricing score of 6 is considered more expensive to implement than Dispatch with a score of 2.

Mhelpdesk is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (Mhelpdesk offers 40 main features). compare head to head: Mhelpdesk Vs Dispatch

9. Service Autopilot

Service Autopilot is an alternative Field Service software, Service Autopilot installed on-premises or used cloud based, Dispatch can be used on-premises and on the cloud. Service Autopilot is considered same cost to implement ($47 per month) as Dispatch, both with a pricing score of 2.

Service Autopilot is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Service offers 20 main features). compare head to head: Service Autopilot Vs Dispatch

10. Dataforma

Dataforma is an alternative Field Service software, Dataforma installed on-premises or used cloud based, Dispatch can be used on-premises and on the cloud. Dataforma is considered same cost to implement ($69.99 per user/month) as Dispatch, both with a pricing score of 2.

Dataforma is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (Dataforma offers 26 main features). compare head to head: Dataforma Vs Dispatch

11. ServiceMax

ServiceMax is an alternative Field Service software, ServiceMax installed on-premises or used cloud based, Dispatch can be used on-premises and on the cloud. ServiceMax, with a pricing score of 9.8 is considered more expensive to implement than Dispatch with a score of 2.

ServiceMax is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (ServiceMax offers 18 main features). compare head to head: ServiceMax Vs Dispatch

12. JOBPROGRESS

JOBPROGRESS is an alternative Field Service software, JOBPROGRESS installed on-premises or used cloud based, Dispatch can be used on-premises and on the cloud. JOBPROGRESS is considered same cost to implement ($50 per user/month) as Dispatch, both with a pricing score of 2.

JOBPROGRESS is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (JOBPROGRESS offers 19 main features). compare head to head: JOBPROGRESS Vs Dispatch

13. FieldEdge

FieldEdge is an alternative Field Service software, FieldEdge installed on-premises or used cloud based, Dispatch can be used on-premises and on the cloud. FieldEdge, with a pricing score of 2.4 is considered more expensive to implement than Dispatch with a score of 2.

FieldEdge is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (FieldEdge offers 18 main features). compare head to head: FieldEdge Vs Dispatch

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.