Dispatch - Top Competitors (Mar 2022)

Shlomi Lavi / updated: Mar 08, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Dispatch vs. Alternatives in 2023

Dispatch has some close competitions, and they include Freshdesk, Geopointe, PestRoutes, and Salesforce Maps. Dispatch can be compared to these alternative systems in the following aspects:

• Functionality: Dispatch is average to its competitors in the aspect of functionality. Like its close competitors, the software is equipped with communication, tracking, invoicing, planning, scheduling, and payment processing tools. Dispatch also supports integrations with payment processing applications.
• Cost: Dispatch, compared with its competition in pricing, is low-cost, even though its license pricing is not public. In comparison, Freshdesk has a free plan, and the lowest-paid plan starts at $15/month; Geopointe costs $45/user/month, while PestRoutes pricing starts at $199 monthly.
• Scalability: Dispatch and its direct software alternatives in the field service management industry are scalable. They can be used at various stages of a business.
• Popularity: Compared in terms of popularity, Dispatch is in close line with its top alternatives. 1/3 homes in America have used Dispatch, 50k+ businesses have used Freshdesk, and Forbes has mentioned Pestroutes as American best startup employers, 2021.
• Customer/Industries: Dispatch targets industries like Franchise, Warranty, Retail, Manufacturer, Home and Property, Claims. Competitors like Freshdesk targets industries like retail and eCommerce, Travel and Hospitality, Software, and IT. PestRoutes targets the pest control niche, while Geopointe targets the GPS tracking industries.
• Cloud/On-premise: Dispatch is an entirely cloud-based software solution. In comparison, Salesforce Maps has a desktop version, while the others are also cloud-based.
• Support: Dispatch offers email, phone, helpdesk, chat, and 24/7 live support. Also, the software company offers in-person and online training for customers. Freshdesk offers similar support but does not offer in-person training, and PestRoutes offers only phone support, live and in-person training.