Donorbox Review - why 4.6 stars?

Donorbox Review
ITQlick Score: 82/100
ITQlick Rating:
Pricing: 2.8/10 - low cost
Category: Fundraising -> Donorbox review
Ranking:Ranked 5 out of 18 Fundraising systems
Company: Donorbox
Pricing: starts at $40 per month
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Cloud
Links: Donorbox pricing, Donorbox alternatives
Shlomi LaviShlomi Lavi / updated: Jul 09, 2022

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What is Donorbox?

DonorBox is a fundraising software designed as an online donation system that organizations can embed with their existing website or deploy as a pop-up widget. With it, they will be able to accept monthly recurring donations and take payments via a ton of merchants, some of which are Apple Pay, Google Pay, PayPal, SEPA bank transfers, and low-res ACH.

Some of the key features of DonorBox are fast multi-step checkout, secure donation channel, embeddable donation form/button, and donor data. The software is developed by DonorBox™, a computer software company with a workforce of over 20 employees. The company was founded in 2014 and is situated in San Francisco, California, United States.

Who is it best for?

The typical customers include the following business size: Start up, Small business, Medium business, Large business.

What is the actual cost?

DonorBox pricing is based on the amount of donations raised and the processing fee.

DonorBox takes 1.5% commission on every donations raised. For example, DonorBox fee for $1,000 donation is $15, $3,000 donation is $45, and $10,000 donation is $150. In addition, there is also fee for processing donations via Stripe or PayPal. For example, processing fee for $1,000 is $29, $3,000 is $89, and $10,000 is $290.

Meanwhile, there are also optional integration fees. Employer Gift Matching costs $40 per month, Salesforce NPSP $50 per month, Mailchimp $8 per month, and Zappier/API $17 per month.

ITQlick pricing score is 2.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for Donorbox. You can also find here pricing information from Donorbox's website.

Pros

  • DonorBox has a lot of features for users to deploy
  • Low Commission and payment processing fee
  • Donations forms can be easily customized in different languages
  • Integration with third party systems is multifaceted and seamless

Cons

  • User interface and layout of headers can be improved
  • Response time from customer support service could be better

How it stacks up?

Access a head to head analysis of Donorbox vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Donorbox
ITQlick rating
4.6/5
Score
82/100
Pricing
2.8/10
License pricing
$40 per month
Functionality
7
Compare
MobileCause
ITQlick rating
4.4/5
Score
94/100
Pricing
2.2/10
License pricing
$149 per month
Functionality
3
Classy
ITQlick rating
3.2/5
Score
89/100
Pricing
4.8/10
License pricing
$299 per license
Functionality
15
Review
CharityEngine
ITQlick rating
4.3/5
Score
83/100
Pricing
2.6/10
License pricing
$399 per month
Functionality
6
Fundly
ITQlick rating
3.3/5
Score
82/100
Pricing
2.2/10
License pricing
Pricing not available
Functionality
9
Review

Frequently Asked Questions (FAQs)

Is it the best Fundraising system?

Donorbox is ranked 5 out of 18 software in their category (Fundraising systems).

How they are rated on ITQlick?

The rating of Donorbox is 4.6 stars out of 5 and the total score is 82 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Donorbox makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Donorbox can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Donorbox and alternatives?

The most popular alternatives to Donorbox in 2023: MobileCause, Classy, CharityEngine, Fundly, MarketPlace. Access the complete competitors analysis here - Donorbox VS Fundraising Software alternatives.

Is Donorbox right for you or your business?

DonorBox is suitable for use by small, medium, and large-sized organizations. These include research teams, faith ministries, medical facilities, and various nonprofit organizations. DonorBox is used by over 35,000 organizations, some of which are Grad Resources, Logosdor, and Lets Encrypt.

List of categories

Payment Processing
Recurring invoicing
Mobile
Campaign Management
Donation Management
Grant Management
Non-Profit Volunteer Management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.