Doxy.me Software Review - why 4.3 stars?

Doxy.me Software Review
ITQlick Score: 89/100
ITQlick Rating:
Pricing: 2.4/10 - low cost
Category: Telemedicine -> Doxy.me Software review
Ranking:Ranked 1 out of 17 Telemedicine systems
Company: Doxy.me, LLC
Pricing: starts at $35 per provider/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Doxy.me Software pricing, Doxy.me Software alternatives
Shlomi LaviShlomi Lavi / updated: Apr 03, 2022

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What is Doxy.me Software?

Doxy.me is a cloud-based, HIPAA compliant, and easy-to-use online telemedicine software solution that helps connect patients, medical professionals/providers, and practices through video conferencing and audio communication. The telehealth solution has several features, some of which are explained in detail below:
  • Transfer Patient: With the Transfer feature on Doxy.me, providers, assistants, and staff of practices can replicate a live office experience, allowing them to move patients from one waiting room to the other. Also, users can automate workflows for patients that see more than one provider per visit, triage, and assign patients to the appropriate providers.
  • Analytics: For practices, Doxy.me provides analytics and reporting tools for visibility into usage, trend monitoring, and identifying areas where improvements are due.
  • Live Chat: Providers that use Doxy.me can exchange text messages live within the web interface, even while attending to another patient.
  • HD Video: With Doxy.me, practices, providers, and patients can access telehealth features for video conferencing in high definition resolution and audio to ensure industry-standard delivery.
  • Patient Queue: Healthcare providers can manage time better and meet up with patient demands with the patient queue feature. Users can see new patient check-ins and quickly move from one patient to another.
Doxy.me was founded in 2013, and the company is currently headquartered in Rochester, NY, USA, with 101-250 employees.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

Doxy.me pricing is based on four subscription plans, namely Free, Professional, Clinic, and Enterprise. There is no free trial offer, and all pricing details are based on month-to-month billing.

The Free plan is free forever and comes with a waiting room, meeting history, etc. Doxy.me Professional pricing starts at $35 per month, and it features all benefits of Free plus HD video, group calling, screen share, etc.

Doxy.me Clinic pricing starts at $50 per month per provider and can take between 2–50 providers. Clinic features all the benefits of Professional plus Transfer Patient, shared rooms, customized branding, etc. Doxy.me Enterprise pricing is not disclosed, and in addition to all features on Clinic, it supports monthly usage reports, five customized tele-consent forms, etc.

ITQlick pricing score is 2.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Doxy.me Software. You can also find here pricing information from Doxy.me Software's website.

Pros

  • Doxy.me can be accessed from any browser and does not require downloads
  • The platform offers telemedicine solutions in HD video and audio
  • Doxy.me has a free forever plan

Cons

  • Dropped or lagging connections are sometimes frequent during high usage periods
  • Video quality on Doxy.me is heavily dependent on connection strengths

How it stacks up?

Access a head to head analysis of Doxy.me Software vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Doxy.me ...
ITQlick rating
4.3/5
Score
89/100
Pricing
2.4/10
License pricing
$35 per provider/month
Functionality
10
Compare
Qualifac...
ITQlick rating
4.6/5
Score
86/100
Pricing
4.2/10
License pricing
$195 per month
Functionality
32
Updox
ITQlick rating
3.6/5
Score
85/100
Pricing
5.8/10
License pricing
$80 per provider/month
Functionality
3
Review
Chiron H...
ITQlick rating
3.9/5
Score
85/100
Pricing
4/10
License pricing
$150 per provider
Functionality
13
gGastro
ITQlick rating
4.2/5
Score
82/100
Pricing
4/10
License pricing
Pricing not available
Functionality
15

Frequently Asked Questions (FAQs)

Is it the best Telemedicine system?

Doxy.me Software is ranked 1 out of 17 software in their category (Telemedicine systems).

How they are rated on ITQlick?

The rating of Doxy.me Software is 4.3 stars out of 5 and the total score is 89 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Doxy.me Software makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Doxy.me Software on your mobile/smart phone.

What should we ask during a demo session?

Differences between Doxy.me Software and alternatives?

The most popular alternatives to Doxy.me Software in 2023: Qualifacts InSync, Updox, Chiron Health, gGastro, OnCall Health. Access the complete competitors analysis here - Doxy.me Software VS Telemedicine Software alternatives.

Is Doxy.me Software right for you or your business?

Doxy.me is a fully cloud-based telemedicine software solution that connects patients and providers and helps practices of all sizes and in all specialties to set up a virtual environment for care delivery. The Virginia Department of Health and the Medical University of South Carolina are notable clients that use Doxy.me.

List of categories

Video Conferencing
Medical
iPad EMR
Medical
Patient Management
Primary Care EHR
Telemedicine
Chat

List of features

Chat
HIPAA Compliant

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.