Doxy.me Software Review - why 4.3 stars?

Doxy.me Software Review
ITQlick Score: 89/100
ITQlick Rating: (4.3/5)
Pricing: 2.4/10 - low cost
Category: Telemedicine -> Doxy.me Software
Ranking:Ranked 1 out of 17 Telemedicine systems
Company: Doxy.me, LLC
Pricing: starts at $35 per provider/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Doxy.me Software pricing, Doxy.me Software alternatives

Shlomi LaviShlomi Lavi / updated: Apr 03, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn more by reading our advertiser disclosure.

What is Doxy.me Software and its features?

Doxy.me is a cloud-based, HIPAA compliant, and easy-to-use online telemedicine software solution that helps connect patients, medical professionals/providers, and practices through video conferencing and audio communication. The telehealth solution has several features, some of which are explained in detail below:
  • Transfer Patient: With the Transfer feature on Doxy.me, providers, assistants, and staff of practices can replicate a live office experience, allowing them to move patients from one waiting room to the other. Also, users can automate workflows for patients that see more than one provider per visit, triage, and assign patients to the appropriate providers.
  • Analytics: For practices, Doxy.me provides analytics and reporting tools for visibility into usage, trend monitoring, and identifying areas where improvements are due.
  • Live Chat: Providers that use Doxy.me can exchange text messages live within the web interface, even while attending to another patient.
  • HD Video: With Doxy.me, practices, providers, and patients can access telehealth features for video conferencing in high definition resolution and audio to ensure industry-standard delivery.
  • Patient Queue: Healthcare providers can manage time better and meet up with patient demands with the patient queue feature. Users can see new patient check-ins and quickly move from one patient to another.
Doxy.me was founded in 2013, and the company is currently headquartered in Rochester, NY, USA, with 101-250 employees.

What is Doxy.me Software rating?

The rating of Doxy.me Software is 4.3 stars out of 5 and the total score is 89 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Doxy.me Software?

The typical customers include the following business size: Small, medium and large size businesses.

Is it easy to use?

Yes, Doxy.me Software makes it fairly easy to use. This product is user friendly and intuitive.

Is Doxy.me Software cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Doxy.me Software on your mobile/smart phone.

Is Doxy.me Software the best Telemedicine system?

Doxy.me Software is ranked 1 out of 17 software in their category (Telemedicine systems).

What are Doxy.me Software's pros? (3 Pros)

  • Doxy.me can be accessed from any browser and does not require downloads
  • The platform offers telemedicine solutions in HD video and audio
  • Doxy.me has a free forever plan

What are Doxy.me Software's cons? (2 cons)

  • Dropped or lagging connections are sometimes frequent during high usage periods
  • Video quality on Doxy.me is heavily dependent on connection strengths

Who are their main alternatives?

In the niche of telehealth communication software solutions, Doxy.me has the following as its top alternatives: VSee, OnCall Health, Teladoc Health, and Klara. Doxy.me is compared to its top alternatives in the following categories below:
  • Cloud/On-premise: Doxy.me is a fully cloud-based/browser-based telemedicine solution. In comparison, all top alternatives of Doxy.me are cloud-based telemedicine solutions.
  • Cost: Doxy.me pricing starts at $35 per month, billed monthly. A free forever plan is also available. In comparison, VSee pricing starts at $49 per month, and a free plan is available. Klara, OnCall Health, and Teladoc Health do not disclose their pricing details and do not offer a free plan or free trial.
  • Customers/Industries: Doxy.me targets patients, providers, and practices of all sizes and across different specialties in the healthcare industry. In comparison, OnCall Health is designed to cater to practices in the behavioral health specialty, and Klara serves employers in need of health solutions for companies, individuals, providers, and hospitals.
  • Functionality: Doxy.me powers telehealth solutions with HD video and audio, the Transfer Patient feature, waiting rooms, patient queues, live chat, etc. Compared to its top alternatives, Doxy.me cones with customized subdomain and landing page features that Teladoc Health, OnCall Health, and Klara do not offer.
  • Popularity: Doxy.me, founded in 2013, is a leading telemedicine software solution with over 700,000 healthcare professionals using the platform. In comparison, VSee is the telemedicine solution used in International Space Stations operated by NASA, Teladoc Health has over 12,000 customers, and over 10,000 healthcare providers use OnCall Health.
  • Scalability: Doxy.me is a highly scalable software solution, fit for individual patients, providers, clinics with 2–50 providers, and enterprises with over 50 providers. In comparison, all top alternatives of Doxy.me are highly scalable software solutions.
  • Support: For clients that use Doxy.me, support is available via the following channels: phone, live chat, a knowledge base, and a user community. Compared to its top alternatives, Doxy.me offers phone support which is not available for users of OnCall Health.

What is the cost of Doxy.me Software?

Doxy.me pricing is based on four subscription plans, namely Free, Professional, Clinic, and Enterprise. There is no free trial offer, and all pricing details are based on month-to-month billing.

The Free plan is free forever and comes with a waiting room, meeting history, etc. Doxy.me Professional pricing starts at $35 per month, and it features all benefits of Free plus HD video, group calling, screen share, etc.

Doxy.me Clinic pricing starts at $50 per month per provider and can take between 2–50 providers. Clinic features all the benefits of Professional plus Transfer Patient, shared rooms, customized branding, etc. Doxy.me Enterprise pricing is not disclosed, and in addition to all features on Clinic, it supports monthly usage reports, five customized tele-consent forms, etc.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.4 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for Doxy.me Software. You can also find here pricing information from Doxy.me Software's website.

What should you ask Doxy.me, LLC during a demo session? (65 questions)

Schedule a demo with Doxy.me Software and access 65 must ask questions for the vendor while watching Doxy.me Software in action.

Where Doxy.me Software is used?

Doxy.me is a fully cloud-based telemedicine software solution that connects patients and providers and helps practices of all sizes and in all specialties to set up a virtual environment for care delivery. The Virginia Department of Health and the Medical University of South Carolina are notable clients that use Doxy.me.

List of categories

Video Conferencing
Medical
iPad EMR
Medical
Patient Management
Primary Care EHR
Telemedicine
Chat

List of features

Chat
HIPAA Compliant

Doxy.me Software Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Doxy.me ...
ITQlick rating
4.3/5
Score
89/100
Pricing
2.4/10
License pricing
$35 per provider/month
Functionality
10
Compare
InSync
ITQlick rating
4.6/5
Score
86/100
Pricing
4.2/10
License pricing
$195 per month
Functionality
32
Review
Updox
ITQlick rating
3.6/5
Score
85/100
Pricing
5.8/10
License pricing
$80 per provider/month
Functionality
3
Review
Chiron H...
ITQlick rating
3.9/5
Score
85/100
Pricing
4/10
License pricing
$150 per provider
Functionality
13
gGastro
ITQlick rating
4.2/5
Score
82/100
Pricing
4/10
License pricing
Pricing not available
Functionality
15

Author

Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.