DrChrono EHR Review - why 4.2 stars?

DrChrono EHR Review
ITQlick Score: 94/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: Medical -> DrChrono EHR review
Ranking:Ranked 8 out of 693 Medical systems
Company: DrChrono
Pricing: starts at $199 per provider/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: DrChrono EHR pricing, DrChrono EHR alternatives
Shlomi LaviShlomi Lavi / updated: Feb 18, 2023

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What is DrChrono EHR?

DrChrono EHR is a cloud-based electronic health record (EHR) software designed to streamline the workflow of healthcare providers and improve patient care. It was founded in 2009 in Sunnyvale, California and has since been providing healthcare professionals with a comprehensive EHR solution.

The software is suitable for healthcare providers of all sizes, ranging from solo practitioners to large hospitals. It caters to a variety of specialties, including primary care, cardiology, neurology, and more. DrChrono EHR has been adopted by over 17,000 providers and has managed more than 22 million patient records, making it a trusted and reliable choice in the healthcare industry.

One of the standout features of DrChrono EHR is its customization options. The software allows providers to tailor their workflows to suit their specific needs. Users can create custom templates for various specialties, such as neurology or cardiology, and automate routine tasks. This not only saves time but also reduces the likelihood of errors, ensuring that patient care is delivered more efficiently and effectively.

Another useful feature of DrChrono EHR is the eRx functionality, which enables providers to send electronic prescriptions directly to the patient's pharmacy of choice. This feature reduces the time and resources required for manual prescription filling and also helps prevent prescription errors, ultimately improving patient safety and care.

Additionally, DrChrono EHR offers a patient portal that allows patients to access their medical records, communicate with their healthcare providers, and schedule appointments. This feature enhances patient engagement and satisfaction, as patients are empowered to take an active role in managing their health.

In terms of its employees, DrChrono EHR has over 200 employees and is headquartered in Sunnyvale, California. The company has been recognized for its innovation in the healthcare industry, having won awards such as the Apple Mobility Partner of the Year in 2015.

In conclusion, DrChrono EHR is a powerful and customizable EHR software that caters to healthcare providers of all sizes and specialties. Its intuitive interface and comprehensive features make it a reliable choice for managing patient records and enhancing patient care. With its commitment to innovation and customer satisfaction, DrChrono EHR is poised to continue its success as a leader in the healthcare technology industry.

Who is it best for?

DrChrono EHR (Electronic Health Records) is a cloud-based software solution designed specifically for healthcare providers. It provides a comprehensive suite of tools for managing patient information, scheduling appointments, managing billing and claims, and communicating with patients.

The typical customers of DrChrono EHR are healthcare providers such as medical doctors, chiropractors, dentists, mental health professionals, physical therapists, and more. It is suitable for practices of all sizes, from solo practitioners to large multi-specialty groups.

Here are 5 examples of companies that use DrChrono EHR:

  1. Modernizing Medicine - A Florida-based healthcare technology company that uses DrChrono EHR to provide its users with an integrated, cloud-based EHR and practice management platform.

  2. The Orthopaedic Center - An Alabama-based orthopedic practice that uses DrChrono EHR to streamline patient scheduling, improve workflow efficiencies, and simplify clinical documentation.

  3. Downtown Dental Associates - A New York-based dental practice that uses DrChrono EHR to manage patient information, streamline billing and claims, and communicate with patients via secure messaging.

  4. Health for Life Spine & Disc Center - A Missouri-based chiropractic practice that uses DrChrono EHR to manage patient records, schedule appointments, and manage billing and claims.

  5. Bethesda Health Clinic - A Texas-based nonprofit community clinic that uses DrChrono EHR to manage patient care and improve clinical outcomes.

Overall, DrChrono EHR is used by a wide range of healthcare providers and organizations, from small practices to large healthcare systems, in the United States and beyond.

Main features and functionalities

DrChrono is an electronic health records (EHR) software that can help your healthcare business in several ways:

  1. Streamline workflows: DrChrono EHR can automate many of the time-consuming tasks involved in running a healthcare practice, such as appointment scheduling, billing, and charting. This can help your staff to be more productive and reduce errors.

  2. Improve patient care: DrChrono EHR can help you provide better care to your patients by giving you easy access to their medical records and history. This can help you make more informed decisions about their care and reduce the risk of medical errors.

  3. Increase revenue: DrChrono EHR can help you increase your revenue by streamlining your billing process and ensuring that you are reimbursed for all services provided. It can also help you identify opportunities for revenue growth, such as by offering new services or targeting new patient populations.

  4. Ensure compliance: DrChrono EHR can help you ensure that your practice is compliant with all applicable laws and regulations, such as HIPAA and Meaningful Use. This can help you avoid costly fines and legal problems.

  5. Enhance patient engagement: DrChrono EHR includes features that can help you engage with your patients, such as patient portals, telemedicine, and messaging. This can help you build stronger relationships with your patients and improve their overall experience with your practice.

Overall, DrChrono EHR can help your business run more efficiently, provide better care to your patients, and increase revenue.

What is the actual cost?

DrChrono offers 4 plans: plan 1 - EHR & Practice Management starts at $199 per license, plan 2 - Advanced EHR & Practice Management, plan 3 - EHR, Practice Management & Medical Billing Software and plan 4 - EHR, Practice Management & Revenue Cycle Management Services.

ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for DrChrono EHR. You can also find here pricing information from DrChrono EHR's website.


  • DrChrono EHR supports integration with the MacBook, iMac, and iPhone
  • Mobile Accessibility: DrChrono EHR is known for its mobile accessibility, making it an ideal choice for physicians who need to access patient records on the go. The platform offers a native iOS app, allowing doctors to access medical records, write prescriptions, and communicate with patients from their mobile devices.
  • Customizable Workflow: DrChrono EHR workflow can be customized to suit the needs of individual practices. The platform flexible templates and customizable fields allow providers to tailor their documentation and patient encounters to their specific specialty or workflow, resulting in more efficient documentation and better patient care.
  • Integrated Telemedicine: DrChrono EHR offers integrated telemedicine capabilities, allowing physicians to conduct virtual consultations with patients. This feature is particularly useful for practices looking to offer remote care or reduce in-person visits during the COVID-19 pandemic. The platform telemedicine functionality is fully integrated with the EHR, making it easier for providers to document patient encounters and maintain continuity of care.


  • Users complain of a cumbersome template construction within the software
  • Limited Third-Party Integrations: DrChrono EHR third-party integrations are limited compared to other EHR platforms, which can limit the platform overall functionality.
  • Inconsistent User Experience: Some users have reported that the user interface of DrChrono EHR can be inconsistent and occasionally difficult to navigate.
  • Higher Pricing: DrChrono EHR is generally more expensive than some of its competitors, which may make it less accessible for smaller practices or independent physicians with limited budgets.

How it stacks up?

Access a head to head analysis of DrChrono EHR vs alternative software solutions.
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$199 per provider/month
NextGen ...
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$429 per provider/month

Frequently Asked Questions (FAQs)

Is it the best Medical system?

DrChrono EHR is ranked 8 out of 693 software in their category (Medical systems).

How they are rated on ITQlick?

The rating of DrChrono EHR is 4.2 stars out of 5 and the total score is 94 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, DrChrono EHR makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access DrChrono EHR on your mobile/smart phone.

What should we ask during a demo session?

Differences between DrChrono EHR and alternatives?

The most popular alternatives to DrChrono EHR in 2023: NextGen Enterprise EHR, Practice fusion, WebPT, eClinicalWorks, AdvancedMD. Access the complete competitors analysis here - DrChrono EHR VS Medical Software alternatives.

Is DrChrono EHR right for you or your business?

DrChrono is tailored for healthcare providers seeking an all-in-one EHR to streamline their clinical activities. The EHR software fits medical practices from small, large, enterprise, or other specialty-specific clinics like ophthalmology, optometry, orthopedics, sports, physical medicine, pain management, plastic surgery, psychiatry, urology, urgent care, and emergency medicine, etc. The software is open to third-party innovation via a robust API for healthcare providers who need it.

List of categories

Billing & Invoicing
Payment Processing
Self-Service Portal
Inventory Management
Claims Management
Electronic Medical Records
Insurance Data Management
Mac EMR and Medical Billing

List of features

Payment Management
Appointment Management
Medication history
Patient portal
Voice Recognition

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.