DrChrono EHR Review - why 4.2 stars?

DrChrono EHR Review
ITQlick Score: 94/100
ITQlick Rating: (4.2/5)
Pricing: 4/10 - average cost
Category: Medical -> DrChrono EHR
Ranking:Ranked 9 out of 640 Medical systems
Company: DrChrono
Pricing: starts at $199 per license
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: DrChrono EHR pricing, DrChrono EHR alternatives

Shlomi LaviShlomi Lavi / updated: Dec 15, 2021

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. Learn more by reading our advertiser disclosure.

What is DrChrono EHR?

DrChrono EHR is a cloud-based practice management software designed to help health practitioners streamline their entire workflow. The software comes with features such as:
  • Telehealth: Healthcare providers can directly schedule and conduct telehealth appointments with their patients (from any location).
  • Customizable Clinical Forms: The feature allows healthcare providers to customize their medical templates, and it also allows them to tailor their medical charting workflow towards the needs of their practice.
  • Drawing Tools: This feature allows healthcare providers to capture medical images in their EHR software. It also enables healthcare providers to make annotations to medical images directly.
  • Patient Data: This EHR feature provides standard vitals for typical demographics such as BPM or temperature. With this tool, healthcare providers can build out vital flow sheets that can track several unique vitals.
  • Lab and Imagine Integration: This feature submits lab orders, making receiving lab results easier for healthcare providers.
DrChrono is a medical EHR software that started in 2009. The company is headquartered in Sunnyvale, California, the United States. The company has a workforce of up to 200 employees.


What is DrChrono EHR rating?

The rating of DrChrono EHR is 4.2 stars out of 5 and the total score is 94 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who uses DrChrono EHR?

The software is a viable solution for medical practices and businesses of small and medium size and a variety of types. It can be used in any specialty of medical industry. Some notable clients of the software include Total Billing and Consulting, Dawn Broderick LLC, and others.

Is DrChrono EHR the best Medical system?

DrChrono EHR is ranked 9 out of 640 software in their category (Medical systems).

What are their main features and functionalities?

The software offers comprehensive practice management capabilities and comes with a variety of scheduling tools for optimization of practice calendar. It allows automatic sending of emails, texts, phone appointment reminders, and check-in patients with its iPad-based patient check-in. It is also a variety of useful clinical tools including customizable medical forms, macro buttons, medical speech-to-text tool, and drawing tools.

DrChrono EHR comes with integrated billing capabilities in addition to creation of billing reports. Additionally, it offers electronic prescribing and electronic remittance advice. Other important capabilities of the software include HIPAA compliance, patient portal, E/M coding, handwriting recognition, appointment management, voice recognition, and others.

What are DrChrono EHR's pros? (3 Pros)

  • DrChrono EHR supports integration with the MacBook, iMac, and iPhone
  • The medical software also comes with robust integrated systems, such as the ability to provide credit card processing
  • The software ensures healthcare providers customize the software to their practice mode of operation

What are DrChrono EHR's cons? (1 cons)

  • Users complain of a cumbersome template construction within the software

Who are their main alternatives?

DrChrono EHR competes with other medical systems like EpicCare, NextGen Healthcare, and WebPT. We will compare these medical systems in some specific categories below.
  • Functionality: DrChrono EHR offers features like Telehealth, Custom Macros, Custom Templates, Medical Speech to Text, Drawing Tools, Custom Vitals, Lab integration, etc. Compared to its alternatives, NextGen has the Population Health feature, which is missing in DrChrono, EpicCare is missing the Telehealth feature found in DrChrono EHR.
  • Customers/Industries: DrChrono EHR is aimed at both healthcare providers in fields such as allergy and immunology, ambulatory surgery centers, cardiology, chiropractors, physical therapists, mental health professionals, and so on. Compared to its alternatives, EpicCare targets healthcare providers in behavioral health, cardiology, dental, dermatology, dialysis, endoscopy, etc. DrChrono EHR and NextGen Healthcare target similar healthcare providers in specialties such as ambulatory surgery and cardiology. NextGen Healthcare also targets similar healthcare providers with EpicCare, like dental, dermatology, and behavioral health. NextGen Healthcare also targets healthcare providers in optometry, orthopedics, ophthalmology, neurosurgery, etc. WebPT targets healthcare providers in physical therapy, occupational therapy, pediatric therapy, etc.
  • Cost: The license cost information for DrChrono EHR is unavailable on the official website. According to expert research, DrChrono EHR is cost-rated 2/5 (where 1-2 is low-cost, and 4-5 is high-cost), which means it is a low-cost medical software amongst its closest alternatives. The cost information for NextGen Healthcare and EpicCare is unavailable on their website. WebPT has a license starting plan (Lite Plan) priced at $3 per day per provider with unlimited clerical users.
  • Cloud-based/On-premise: DrChrono and all its alternatives are cloud-based.
  • Popularity: DrChrono EHR started in 2009 and is privately held with 8 million patients under its care. Compared to its alternatives, WebPT, which started in 2008, is privately held and currently serves 90k+ providers in over 20k+ clinics.
  • Scalability: DrChrono is tailored to accommodate small, large enterprises or specialty clinics. When compared to its alternatives, NextGen Healthcare can accommodate small and large clinics. WebPT can scale healthcare providers with small-size practices to multi-location clinics.
  • Support: Drchrono EHR shares similar support channels with its alternatives like email/help desk and chats. DrChrono EHR and WebPT offer FAQs/Forums, a knowledge base, and phone support. NextGen Healthcare also offers phone support and a 24/7 live rep. The 24/7 live support channel is lacking in DrChrono EHR, EpicCare, and WebPT.

What is the cost of DrChrono EHR?

DrChrono offers 4 plans: plan 1 - EHR & Practice Management starts at $199 per license, plan 2 - Advanced EHR & Practice Management, plan 3 - EHR, Practice Management & Medical Billing Software and plan 4 - EHR, Practice Management & Revenue Cycle Management Services.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for DrChrono EHR

What should you ask DrChrono during a demo session? (65 questions)

Schedule a demo with DrChrono EHR and access 65 must ask questions for the vendor while watching DrChrono EHR in action. Visit the vendor's website here.

Is it the right software for you?

DrChrono is tailored for healthcare providers seeking an all-in-one EHR to streamline their clinical activities. The EHR software fits medical practices from small, large, enterprise, or other specialty-specific clinics like ophthalmology, optometry, orthopedics, sports, physical medicine, pain management, plastic surgery, psychiatry, urology, urgent care, and emergency medicine, etc. The software is open to third-party innovation via a robust API for healthcare providers who need it.

List of categories

Billing & Invoicing
Payment Processing
Self-Service Portal
Inventory Management
Medical
Chiropractic
Claims Management
E-Prescribing
Electronic Medical Records
Insurance Data Management
Mac EMR and Medical Billing
Medical

List of features

Chat
Payment Management
Compliance
Appointment Management
Charting
E-Prescribing
Medication history
Patient portal
Voice Recognition
Medical

DrChrono EHR Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
DrChrono
ITQlick rating
4.2/5
Score
94/100
Pricing
4/10
License pricing
$199 per license
Functionality
41
Compare
NextGen
ITQlick rating
4.5/5
Score
99/100
Pricing
2/10
License pricing
$299 per provider/month
Functionality
20
Practice
ITQlick rating
4.5/5
Score
99/100
Pricing
2.6/10
License pricing
$149 per provider/month
Functionality
41
WebPT
ITQlick rating
4.4/5
Score
98/100
Pricing
4/10
License pricing
$3 per provider/day
Functionality
30
Review
eClinicalWorks
ITQlick rating
3.4/5
Score
97/100
Pricing
5.2/10
License pricing
$449 per provider/month + 2.9% of practice collections
Functionality
41
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.