DrChrono EHR Review - why 4.2 stars?

• Telehealth: Healthcare providers can directly schedule and conduct telehealth appointments with their patients (from any location).
• Customizable Clinical Forms: The feature allows healthcare providers to customize their medical templates, and it also allows them to tailor their medical charting workflow towards the needs of their practice.
• Drawing Tools: This feature allows healthcare providers to capture medical images in their EHR software. It also enables healthcare providers to make annotations to medical images directly.
• Patient Data: This EHR feature provides standard vitals for typical demographics such as BPM or temperature. With this tool, healthcare providers can build out vital flow sheets that can track several unique vitals.
• Lab and Imagine Integration: This feature submits lab orders, making receiving lab results easier for healthcare providers.

• DrChrono EHR supports integration with the MacBook, iMac, and iPhone
• The medical software also comes with robust integrated systems, such as the ability to provide credit card processing
• The software ensures healthcare providers customize the software to their practice mode of operation

• Users complain of a cumbersome template construction within the software

• Functionality: DrChrono EHR offers features like Telehealth, Custom Macros, Custom Templates, Medical Speech to Text, Drawing Tools, Custom Vitals, Lab integration, etc. Compared to its alternatives, NextGen has the Population Health feature, which is missing in DrChrono, EpicCare is missing the Telehealth feature found in DrChrono EHR.
• Customers/Industries: DrChrono EHR is aimed at both healthcare providers in fields such as allergy and immunology, ambulatory surgery centers, cardiology, chiropractors, physical therapists, mental health professionals, and so on. Compared to its alternatives, EpicCare targets healthcare providers in behavioral health, cardiology, dental, dermatology, dialysis, endoscopy, etc. DrChrono EHR and NextGen Healthcare target similar healthcare providers in specialties such as ambulatory surgery and cardiology. NextGen Healthcare also targets similar healthcare providers with EpicCare, like dental, dermatology, and behavioral health. NextGen Healthcare also targets healthcare providers in optometry, orthopedics, ophthalmology, neurosurgery, etc. WebPT targets healthcare providers in physical therapy, occupational therapy, pediatric therapy, etc.
• Cost: The license cost information for DrChrono EHR is unavailable on the official website. According to expert research, DrChrono EHR is cost-rated 2/5 (where 1-2 is low-cost, and 4-5 is high-cost), which means it is a low-cost medical software amongst its closest alternatives. The cost information for NextGen Healthcare and EpicCare is unavailable on their website. WebPT has a license starting plan (Lite Plan) priced at $3 per day per provider with unlimited clerical users.
• Cloud-based/On-premise: DrChrono and all its alternatives are cloud-based.
• Popularity: DrChrono EHR started in 2009 and is privately held with 8 million patients under its care. Compared to its alternatives, WebPT, which started in 2008, is privately held and currently serves 90k+ providers in over 20k+ clinics.
• Scalability: DrChrono is tailored to accommodate small, large enterprises or specialty clinics. When compared to its alternatives, NextGen Healthcare can accommodate small and large clinics. WebPT can scale healthcare providers with small-size practices to multi-location clinics.
• Support: Drchrono EHR shares similar support channels with its alternatives like email/help desk and chats. DrChrono EHR and WebPT offer FAQs/Forums, a knowledge base, and phone support. NextGen Healthcare also offers phone support and a 24/7 live rep. The 24/7 live support channel is lacking in DrChrono EHR, EpicCare, and WebPT.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for DrChrono EHR. You can also find here pricing information from DrChrono EHR's website.