Dropbox Review - why 4.5 stars?

Dropbox Review
ITQlick Score: 99/100
ITQlick Rating: (4.5/5)
Pricing: 2/10 - low cost
Category: Team Collaboration -> Dropbox
Ranking:Ranked 2 out of 159 Team Collaboration systems
Company: Dropbox
Pricing: starts at $9.99 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Dropbox pricing, Dropbox alternatives
Shlomi LaviShlomi Lavi / updated: Sep 08, 2021

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What is Dropbox?

Dropbox is a cloud-based file hosting and team collaboration software solution. Dropbox can also be referred to as a virtual workspace that doubles as a file hosting and file sharing solution. Dropbox is fitted with numerous features, some of which are discussed below:
  • Share: Dropbox is an effective file-sharing tool that can be used to share all manner of files over the cloud, even to users who do not have a Dropbox account.
  • Sync: Files saved to Dropbox are synchronized across all accounts and folders, enabling automatic updates on all file versions; earlier updates can also be restored. Data loss is eliminated, and disk space is saved when files are updated to the cloud. Dropbox also supports offline access to saved files.
  • Collaborate: With Dropbox Papers, teams can work on projects, exchange ideas, draft outlines and proposals, interact and manage tasks securely on one document.
  • Storage: Dropbox offers rich storage options for backups, recoveries, file storage, send files of any size, and ensure file security by uploading to the cloud storage.
  • Security: Dropbox is fitted with encryption and password security to ensure file security and users privacy.
  • Productivity: Dropbox software provides an array of tools for users to save time and reduce work stress. The integration feature also gives users access to their favorite tools without leaving the Dropbox interface.
Launched in 2007 by Dropbox and headquartered in San Fransisco, Dropbox targets individuals and businesses of all sizes in all industries. The software has over 700 million users and at least 500,000 registered teams.

What is Dropbox rating? ()

The rating of Dropbox is 4.5 stars out of 5 and the total score is 99 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Dropbox's typical customers?

Dropbox is important in any type of company. It is best for all customers that would intend to have data supported online. People, small as well as huge business can all utilize Dropbox to conserve documents and collaborate with other staff member. This is a really important solution for any kind of type f business considering that there is an assurance that your data is risk-free and will never be lost.

Is Dropbox the best Team Collaboration?

Dropbox is ranked 2 out of 159 software in their category (Team Collaboration systems).

What are their main features and functionalities?

Dropbox has many attributes that are incorporated therein so regarding make organization management simple. For business that have teams and also would like to work together, this is the most effective application considering that all the uploaded data are synchronized.

You can establish unique accessibility and restrictions such that the users will just obtain access to data that pertain to them. Company owner will certainly be able to organize the business in its entirety and have a correct process framework.

What are Dropbox's pros? (5 Pros)

  • Dropbox offers excellent file organization
  • File sharing on Dropbox is excellent
  • The software is highly regarded in professional corners
  • Dropbox uses AES-256 protocols to transfer files which guarantee security of information.
  • Once Dropbox is installed, it creates a folder on the computer where files will be saved and automatically synched and uploaded.

What are Dropbox's cons? (2 cons)

  • Dropbox sometimes has too many bugs
  • The software is heavyweight, needing high internet speeds to upload files

Who are their main alternatives?

Dropbox competes with some of the best collaboration and file-sharing software industries. Some prominent competitors that Dropbox has Microsoft OneDrive, Box, Citrix ShareFile, and Egnyte. Some of these competitors are compared to Dropbox below:
  • Scalability: Dropbox, along with its major competitors, is built to support both small and large-scale enterprises. Hence, the software is highly scalable compared to others and can handle significant workload increases.
  • Cost: Dropbox is rated low cost compared to some of its competitors like Sharefile by Citrix. Box and OneDrive have their starting prices pegged at $5 monthly, while Egnyte does not disclose a pricing plan. OneDrive, Dropbox, and Box have a free version, while the others do not. All the software solutions have a free trial.
  • Popularity: Dropbox compares favorably in popularity to its competitors. It is a publicly-traded company, as is Microsoft, and has over 600,000 million users and integrations with top software providers. Microsoft OneDrive and Box are very prominent, while Sharefile and Eggnyte are less prominent but rank well in the books of software advisors.
  • Deployment and Support: Dropbox is available on the web, desktop, and mobile (Android and iOS). The software is also available on Linux, unlike Box, OneDrive, Eggnyte, and Sharefile. In terms of support channels, Dropbox offers all major support channels, emails, FAQs, and even 24/7 live representatives. Sharefile by Citrix also features similar support channels, while Box and OneDrive have lesser support channels.
  • Customers/Industries: Dropbox and its competitors target similar industries. Dropbox also has a broader reach and more significant customer base than Box, Sharefile, and Eggnyte.
  • Functionality: Dropbox compares favorably with the competition in terms of features, as the software has significant features for cloud collaboration and file-sharing software. OneDrive and Eggnyte have lesser features, while Box and Sharefile meet the functionality requirements.
  • Cloud-based or on-premise: Dropbox is available on the web and the cloud, like its competitors.

What is the cost of Dropbox?

Dropbox pricing is widely regarded as low-cost by experts. The software offers five plans, categorized into two categories: Personal and Work.

The Personal segment has two plans on offer: Dropbox Plus for individuals at $9.99 per month and Dropbox Family for small groups at $16.99 monthly. Both plans offer 2TB worth of storage space. The Work category has two plans available: Dropbox Professional for individuals starting at $16.5 per month, while Dropbox Standard for teams starting at $12.5 per user per month.

The Dropbox Professional plan offers 3TB of storage space, while the Standard plan offers 5TB of space. The Dropbox Advanced plan for teams and enterprises starts at $20 per user per month. The Advanced plan comes with unlimited storage. There is a free version (Basic) available which offers 2GB worth of cloud storage, and there is a 30-day free trial period.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Dropbox

What should you ask Dropbox during a demo session? (65 questions)

Schedule a demo with Dropbox and access 65 must ask questions for the vendor while watching Dropbox in action. Visit the vendor's website here.

Is it the right software for you?

Dropbox is a popular collaboration in the tech industry today and has a specific customer base that the product is best. The software is best for individuals, families, teams, and businesses of all sizes, from 1 to 1000+. Some prominent customers that use Dropbox include National Geographic, Arizona State University, Lonely Planet, Mixi Group, and Mazars.

List of categories

Document Management
Team Collaboration
File Sharing
File Storage
Workflow Management
Project Management
Project Workflow
Backup

List of features

Access to open/locked files
Backup history
Backup Network Locations
Backup Password Encryption
Backup Password Protection
Backup Scripting
Backup Verification
Complete System Backup (Image Backup)
File sharing
Files-In-Use Backup
Full Backup
Individual File Backup
Replaces Older Files and Duplicates
Restore File Paths
Restore Individual Files/Folders

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.