e-automate Review - why 4.6 stars?

Shlomi Lavi / updated: Apr 22, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

What is e-automate?

E-automate by ECI software solutions is a cloud-based total business management and enterprise resource planning designed for the field service businesses. The solution core features include sales & inventory management, contracts, accounting, reporting, purchasing, and customer relationship management and more.

Sales feature enables the user to streamline and simplify the sales process. The solution helps manage the business processes including service dispatch, sales, inventory control, and contract processing among others. With the inventory management feature, the solution enables the user to manage inventory logistics and including warehouses & bins, items location, and transfers.

The solution can be deployed as cloud-based or on-premise. The purchasing features enable the user track and manage purchase orders, receive orders and link purchases orders to the sales order or service calls among others.

---

---

Who is it best for?

The typical customers include the following business size: Start up, Small business, Medium business, Large business.

What is the actual cost?

The cost of license starts at $600 per user/month. ITQlick pricing score is 5.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for e-automate. You can also find here pricing information from e-automate's website.

Pros

• e-automate is feature-rich, and it comes with reports, tools, and data needed by field service providers
• The platform has an inventory management feature that allows users to receive alerts on low inventory levels
• Installation and onboarding of the e-automate platform are straightforward

Cons

• e-automate software has several performance-inhibiting bugs which cause occasional lags during use
• The field service management solution is somewhat pricey, especially for smaller operations

How it stacks up?

Access a head to head analysis of e-automate vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is e-automate right for you or your business?

e-automate is a cloud-based field service management software built to provide ERP solutions to field service providers. The platform is highly scalable and can support operations of all sizes, particularly small and medium-scale businesses. Point of sale equipment dealers, managed IT service providers, and medical device dealers are some customers that favor the e-automate platform. Notable clients include Viatek, BCOS Office Technologies, and Harper Office.