e-MDs Review - why 2.8 stars?

Shlomi Lavi / updated: Sep 21, 2022

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What is e-MDs?

eMDs is an electronic health record (EHR) and practice management (PM) software solution that serves busy practices and helps them streamline their care processes, billing, and patient engagement needs. eMDs has a host of features, some of which are discussed below:

• Timely & Accurate Reimbursements: eMDs helps practices receive reimbursements on time and accurately with a comprehensive set of billing tools and automation of office workflow, accounts receivable features, and administrative task management tools.
• Smooth Throughput: With the Schedule feature, eMDs help streamlines physicians and equipment scheduling to maximize productivity.
• Care Documentation: With eMDs, practices can manage care documentation and track all administrative and clinical tasks required for complete medical care. Practices can access charts of all kinds to guide them towards completing tasks and providing full medical care.
• Patient Engagement: eMDs offer patient engagement tools that allow caregivers and healthcare professionals to stay in touch with patients through secure messaging, share documents like forms and reports, and access records.
• Task Management: The TaskMan feature on eMDs provides intra-office communications for practices, task management (assigning, prioritizing, and closing completed tasks), time management, and is integrated into workflows, prescribing, reporting, and automated practice management.

eMDs, founded in 1996, has over 1400 employees and is headquartered in Austin, Texas. eMDs was acquired by CompuGroup Medical in 2020 for an undisclosed amount.

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Who is it best for?

The software is a useful product for medical practices and businesses of all sizes and a variety of types. It can be used in such domains of medical industry as ambulatory care, optometry, general surgery, family practice, and others. Some notable clients of the software include Alyeska Family Medicine, Arrowhead Health Centers, Cass County Health System, and others.

Main features and functionalities

The software helps in the effective management of various complex tasks related to patient care and billing. Practice efficiency is improved through intuitive and integrated suite of applications. The software also offers complete visibility to the administrative staff into various aspects of practice such as patient care, engagement, scheduling, charting, revenue cycle management, and others.

e-MDs comes with an extensive library of templates covering all the aspects of primary care as well as various other specialties. Other important capabilities of the software include claims management, electronic prescribing, personnel management, patient portal, HIPAA compliance, assessment and treatment plans, and others.

What is the actual cost?

The cost of license starts at $399 per month. ITQlick pricing score is 6.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for e-MDs. You can also find here pricing information from e-MDs's website.

Pros

• eMDs is easy to use and do not have a steep learning curve
• The customization features based on specialties work excellently
• The patient engagement tools on eMDs are effective in improving patient-provider relationships
• The solution is reliable since the data is protected and a backup is provided
• The system is easy to use for most users
• The solution is flexible enough since it is both cloud-based and on-premise

Cons

• eMDs updates are usually cluttered with bugs and prone to occasional crashes
• The software has poor and unresponsive customer support personnel
• The software cannot be integrated with other applications

How it stacks up?

Access a head to head analysis of e-MDs vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is e-MDs right for you or your business?

eMDs is an EHR and practice management software platform that helps practices and providers of all sizes streamline their administrative and care processes effectively. eMDs is used across 70 different specialties and subspecialties like pain management, neurology, and orthopedics, with customization options available.