e-ServiceSuite Review

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Last updated: Aug 27, 2019

e-ServiceSuite Review

ITQlick rating
(3.6/5)

Has free version

e-ServiceSuite is a fast growing cloud-based Help Desk software, it is designed to support small, medium and large size business. e-ServiceSuite received a rating of 3.6 from ITQlick team. The software cost is ...

  • Categories (4/5):

    • Help Desk
    • Mobile CRM
    • Business Process
    • IT Management

Shlomi Lavi / updated: Aug 27, 2019

What is e-ServiceSuite?

e-ServiceSuite is a fast growing cloud-based Help Desk software, it is designed to support small, medium and large size business. e-ServiceSuite received a rating of 3.6 from ITQlick team. The software cost is considered average (3.4/5) when compared to other solutions in their category.

e-ServiceSuite Average Rating

The rating of e-ServiceSuite is 3.6 stars out of 5. The rating is based on ITQlick expert review.

e-ServiceSuite Typical Customers

Small business, Medium business, Large business

e-ServiceSuite Alternatives

Popular Alternatives to e-ServiceSuite: Freshdesk, SolarWinds, Zoho Desk, Zendesk, FuseDesk, Desk-com, Spiceworks, Integria IMS, IT Asset Management, Mhelpdes.

e-ServiceSuite Pricing Information

Pricing info for e-ServiceSuite is available upon request.


e-ServiceSuite Categories

Help Desk
Mobile CRM
Business Process
IT Management
Social Media

Specifications

Company:
Address: Antelope, CA
Website:http://www.e-servicesuite.com/
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows, Linux

e-ServiceSuite Features

Data Import/Export
Basic Reports
Online Customer Support

e-ServiceSuite Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
e-ServiceSuite
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
83/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.8/10
License pricing license pricing (if provided by the software vendor)
Has free version
Hosting
Cloud
Functionality score
8
Fit small business
Fit medium business
Fit large business
Software review
Freshdesk
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$19 Per month/user
Hosting
On premise and Cloud
Functionality score
39
Fit small business
Fit medium business
Fit large business
Software review
SolarWinds
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$800 Per year/user
Hosting
Cloud
Functionality score
38
Fit small business
Fit medium business
Fit large business
Software review
Zoho
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$12 Per month/user
Hosting
On premise and Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
Zendesk
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$29 Per month/user
Hosting
On premise and Cloud
Functionality score
48
Fit small business
Fit medium business
Fit large business
Software review