ECi E-automate Review - why 2.8 stars?

ECi E-automate Review
ITQlick Score: 82/100
ITQlick Rating:
Pricing: 3/10 - low cost
Category: Field Service -> ECi review
Ranking:Ranked 99 out of 349 Field Service systems
Company: ECi Software Solutions
Pricing: starts at $600 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: ECi E-automate pricing, ECi E-automate alternatives
Shlomi LaviShlomi Lavi / updated: Jul 15, 2022

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What is ECi E-automate?

ECi E-automate is a cloud-based Field Service software that enables managers to organize the daily recurring processes in their establishment, as well as linking purchase orders to a sales order. It also allows them to automate the generation of purchase orders, as well as managing the sales process from shipping to invoicing.

The top features of this software include Custom Reports, Contract Management, Equipment History Tracking, and Inventory Management. ECi Software Solutions is a Computer Software company that was established in 1999 and has its headquarters in Fort Worth, Texas, USA, with offices and companies in Australia, New Zealand, England and the Netherlands; it has a company size of within 5000 employees.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

The cost of license starts at $600 per user/month. ITQlick pricing score is 3 out of 10 (10 is most expensive). Access ITQlick pricing guide for ECi E-automate. You can also find here pricing information from ECi E-automate's website.

Pros

  • When a write-off is being conducted, the software does not have a case of missing records
  • ECi E-automate centralizes its multiple modules and functionalities

Cons

  • Some users experience errors when they use the dispatch feature of this software
  • The software has limited support for third-party integrations

How it stacks up?

Access a head to head analysis of ECi E-automate vs alternative software solutions.
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4/5
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96/100
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2/10
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14

Frequently Asked Questions (FAQs)

Is it the best Field Service system?

ECi E-automate is ranked 99 out of 349 software in their category (Field Service systems).

How they are rated on ITQlick?

The rating of ECi E-automate is 2.8 stars out of 5 and the total score is 82 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, ECi E-automate makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently ECi E-automate can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between ECi E-automate and alternatives?

The most popular alternatives to ECi E-automate in 2023: Jobber, HouseCall Pro, ServiceTitan, Dispatch, Service Fusion. Access the complete competitors analysis here - ECi E-automate VS Field Service Software alternatives.

Is ECi E-automate right for you or your business?

ECi E-automate is designed for small, medium and large-sized organizations in industries such as Manufacturing, Hardware Retailers, Building and Financial Services Industries. It is especially useful for organizations that are looking to unify the management of separate systems within their organization.

List of categories

Billing & Invoicing
Field Service
FS Scheduling & Dispatch
Scheduling
Route Planning

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.